The verified review history behind High Efficiency Cooling & Heating Inc.

Rating-only review. No written public comment was included with this record.

Positive: Professionalism, Responsiveness Harry the technician who do the service with such professional and knowledge to fixed my problem, also he explained to me what’s my problem and what he did, if I have any problems later then what can I do and who should I contact to. Thank you so much for your help... Service: HVAC maintenance

Service: Heating system repair Positive: Professionalism, Quality, Responsiveness

Positive: Quality Excellent service, Was on time, answered all my questions Service: Heating maintenance

Service: Heating system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Pirabaharan was very professional, and very thorough. This is the second time he has come to perform a maintenance check on our equipments. Would recommend him and the company High Efficiency Cooling & Heating Inc. any time.

Good service, satisfied customer

I've been using High Efficiency for my AC and heater maintenance for 4 years now, and Jay has been my technician for almost all of the maintenance calls. Jay is professional, always on time, and always tells you what he's doing to maintain your equipment. He always goes above and beyond when it comes to service, and it's always nice chatting with him. I recommend Jay for all furnace and AC issues to anyone who owns their home.

Thorough and honest service; Jason did a great job at explaining everything to me. Also used this service in the summer for air conditioning; overall I'm happy with the service.

Service: Heating maintenance Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Services: Thermostat installation, AC maintenance Positive: Professionalism

Positive: Punctuality, Quality High quality service from technician Jason, additionally he provided the advice and recommendations to reduce the energy use and improve the efficiency. Service: HVAC maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Jay came on time and provided excellent service. He gave me lots of practical information about the business of caring for my heating and HVAC system. I purchased the Maintenance Membership which gives me peace of mind about keeping my house warm in winter and cool in summer at a reasonable cost. Thank you Jay and High Efficiency. Service: Heating maintenance

Positive: Professionalism, Quality The Technicians are professional and knowledgeable and they have arrived between the schedule timed windows. We have been with them for many years since we purchased the HVAC unit from them. Services: HVAC maintenance, AC maintenance

Service: Heating maintenance Positive: Professionalism

My old high efficiency Lennox furnace was reaching its end so I obtained quotes from several local contractors on a new one. After comparing their service proposals and features of major brands Carrier, Trane and Lennox, I hired High Efficiency Cooling & Heating to supply and install a Carrier Performance furnace in mid December, 2019. From the onset I was very impressed by the knowledge and attentiveness of our sales rep Charton. He took time to study our existing system and duct work and explain which model would best fit our need and, he was the only rep who went through in great details about the "what" and "how" of available Enbridge home improvement rebates. The price quoted was not the cheapest but very reasonable considering the quality of installation, the extra details of the work, the extent of Charton's going out of his way to accommodate us and facilitate the energy audit, as well as the labour and parts warranty offered. The installation was excellently done by 2 master technicians, led by Lu. When they unboxed the new furnace they advised us right away that there was a dent on the side and they needed to get a new one from warehouse. Although it took an extra 2 hours, as customer we appreciated such a responsible practice. The furnace made a significant difference in heating comfort of our house. I highly recommend this company, and get Charton to quote if you can.

Positive: Professionalism We were very pleased with the service by your senior technician, Jason Bunjo. He was very thorough and took the time to show us what was being done. He pointed out what needs to be check and clean to ensure a proper working furnace. He gave us good advise and took photos of what part was being done. Service: Heating maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very thorough as usual and answered all my questions. Service: Heating maintenance

Service: Heating maintenance Positive: Professionalism, Punctuality

Service: Heating maintenance Positive: Professionalism, Punctuality