They receive the invitation
A branded SMS or email arrives after the service. In-person customers can also open the same experience by tapping or scanning ReviewTap.
The complete review journey
From completed job to visible review.
ReviewTec gives your team a clear process for asking real customers, guiding their feedback, following up, and tracking what happens next. Here is exactly what the business sees and the customer experiences.
- Guided account setup
- SMS, email, and tap requests
- Google and dozens of review sites
- Activity and review tracking
A great experience, shared.
- Send a personal invitation
A text, an email, or a simple tap.
- Your customer opens the link
Your business. Your branding. No app needed.
Simple, mobile-friendly feedback - They share their experience
The customer writes their own review on the review site.
- See what happens next
Follow requests, clicks, and reviews in your dashboard.
SentOpenedClicked
Your first few minutes
Set up the account before asking a single customer.
The signup flow prepares the core review process so your team can understand it, test it, and then begin sending with confidence.
- 01Confirm the business
Add the business details and create the first location.
- 02Connect the review destinations
Start with Google Business Profile, then add any other supported sites that matter to the business.
- 03Review the request experience
Default messages, customer routing, and account settings are ready to inspect and customize.
- 04See the Automated Test
A clearly labeled setup test exercises the real request pipeline without looking like a real customer request.
ReviewTec setup
Account readinessYour review process is ready
ReadyBusiness profileName, contact details, and branding
First locationCorrect Google profile and review destination
Request messagesSMS, email, reminder, and thank-you defaults
Automated Test
This setup entry is intentionally named so it can be recognized immediately in the new dashboard.
What the customer experiences
A short path from invitation to feedback.
The customer never needs a ReviewTec account or app. They receive a familiar message, open a branded page, and follow the experience configured by the business.
They rate the experience
The customer opens a mobile-friendly page and answers a simple experience question before moving to the next step.
They follow the right path
The customer continues to Google or another chosen review site. If they report a negative experience, Review Shield immediately notifies your team.
They complete the response
The customer can post a public review or submit private comments. ReviewTec records the activity so the business can follow what happened.
Know right away when an experience falls short.With Review Shield enabled, your team is notified immediately so you can follow up quickly. Turn it on or off anytime.
What the business sees
Every request leaves a useful trail.
Instead of wondering whether customers received the message or clicked the link, your team can follow the request from the dashboard.
- Track sends, opens, clicks, ratings, reminders, and posted reviews.
- View activity by employee, location, customer, and date.
- See matched reviews and weekly progress scorecards.
- Reply to recent Google reviews after connecting Google Business Profile.
What ReviewTec handles automatically
Follow-up continues without constant staff attention.
Automation supports the process after the initial request while keeping each customer and every action visible to the business.
One friendly reminder
If a customer has not opened or responded, ReviewTec can send the configured reminder instead of asking staff to remember.
Optional thank-you
After a review is confirmed, the business can automatically send a customized email thanking the customer.
Review matching
Review activity is connected back to requests where possible, giving the business a clearer view of what its follow-up produced.
Progress reporting
Live activity, usage reports, team rankings, site statistics, and weekly scorecards keep progress from disappearing into a spreadsheet.
What stays in your control
Automated does not have to mean generic.
The business decides what customers receive, where they can leave a review, and how staff members use the account.
Message wordingCustomize SMS, email, reminder, and thank-you text.
LanguageWrite messages in the language your customers use.
Review sitesChoose Google and the other destinations shown.
Review ShieldTurn the private-feedback path on or off.
Staff accessControl team visibility and account permissions.
Follow-up timingChoose reminder behavior and optional thank-yous.
Fit the process to the business
Send one request or build a larger workflow.
A small team can start manually after each job. A busier operation can add bulk tools or integrations without replacing the core customer experience.
Send from any browser
Enter the customer's name, phone number, or email after the service and send the request while the experience is still fresh.
- Works on phones, tablets, and computers
- No app or browser extension required
- Ideal for one-at-a-time follow-up
- Optional ReviewTap for in-person moments
Connect a larger customer flow
Add the tools that make sense when request volume, locations, or existing software create a need for more automation.
- Bulk CSV customer uploads
- Zapier, webhook, and API options
- Additional users and locations
- Additional monthly request capacity
Some bulk, integration, capacity, and ReviewTap options are separate add-ons or purchases. The pricing page shows exactly what is included in the base plan.
The workflow is simple. The results are visible.
Explore real service businesses that have used ReviewTec to build hundreds and, in some cases, thousands of customer reviews.
Before you try it
Common questions about the process.
Does ReviewTec write or post reviews for customers?
No. ReviewTec asks real customers for feedback and gives them a clear path to the review websites selected by the business. The customer writes and posts their own review directly on that platform.
Does the customer need an app or ReviewTec account?
No. The customer opens a secure, mobile-friendly web page from the SMS, email, NFC tap, or QR scan. No download or account creation is required.
Can I see the process before sending to customers?
Yes. New accounts receive a clearly labeled Automated Test that exercises the real request pipeline and makes the setup activity easy to recognize in the dashboard.
What happens when a customer reports a poor experience?
When Review Shield is enabled, a less-than-great experience can be routed into a private feedback step so the business receives the comments directly. Review Shield is configurable and can be turned off.
Can ReviewTec connect to Google Business Profile?
Yes. Google-connected accounts can guide customers to the correct Google review destination, monitor recent review activity, and reply to recent Google reviews from the ReviewTec dashboard.
What happens when I activate?
Activating starts the base plan at $35 USD per month ($45 CAD) so you can send review requests to your customers. It includes 1,000 monthly requests, five staff users, one business location, and one active removal slot. There is no long-term contract, and you can cancel anytime.
Ready to experience the workflow?
Set it up and test it free, then activate to send real requests.
The base plan includes the core SMS, email, follow-up, reporting, and review-site tools needed to run a real review process.
1,000 requests each month
5 staff users
1 business location
1 active removal slot
Free to sign upMake your next great job count.
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