- Rom - Apr 07, 2026 - Reviewed on Google

- Carmen Lewis - Apr 07, 2026 - Reviewed on Google

The young lady who assisted my daughter with her nose piercing was amazing! Great customer service from beginning to end!

- Tichina Fung-Chung - Apr 06, 2026 - Reviewed on Google

Slim did my piercings. She did the absolute best! Very nice and was patient with me throughout the process.

- Phizion Briggs - Apr 06, 2026 - Reviewed on Google

Great, fast and friendly service!!! Great atmosphere!!

- Takiyah Burgess - Apr 06, 2026 - Reviewed on Google

Mya took care of my sisters and I. She did all of our nose piercings. She was so quick and felt little to no pain. I highly recommend her to anyone and will definitely be back for my next one soon.

- Shawnletta Tutt - Apr 06, 2026 - Reviewed on Google

Amaris is the best! Quick and virtually painless 10/10!!

- Jensen Baker - Apr 05, 2026 - Reviewed on Google

Rena is sweet and awesome, I love her kindness and patience. I would recommend her to my family and friends who would like to get a piercing.

- laura garrett-hayes - Apr 02, 2026 - Reviewed on Google

- opium - Apr 02, 2026 - Reviewed on Google

- alyssa rector - Apr 02, 2026 - Reviewed on Google

- Karmax Tokyo - Apr 02, 2026 - Reviewed on Google

- Tiffany Harrell - Apr 02, 2026 - Reviewed on Google

I took my nine year old to get her ears pierced and the experience for both of us was amazing. The person who did it explained step by step what she was doing and was super sweet. I would bring myself and kids back to this location in the future.

- Kayla Moor - Apr 02, 2026 - Reviewed on Google

- Symone Jackson - Apr 02, 2026 - Reviewed on Google

- Sara Palacios - Apr 01, 2026 - Reviewed on Google

- Kate Lipa - Mar 31, 2026 - Reviewed on Google

She did an awesome job on my piercing

- Yoyo - Mar 31, 2026 - Reviewed on Google

I spontaneously went on a Saturday and thought maybe they would be busy but the whole process from me walking in and walking out after getting my nose pierced took maybe 10-15 minutes. Super quick and the place is super clean. And the staff was super nice!

- Caitlin Howard - Mar 31, 2026 - Reviewed on Google

I had a really great experience at Black Cloud in Matthews. I originally had a bad experience at another shop where my eyebrow piercing was done incorrectly and left me with a scar, so I was honestly a little nervous going somewhere new. But at Black Cloud, the service was amazing from the start. Kaleb did both my eyebrow and lip piercings, and he was super sweet, patient, and made me feel really comfortable the whole time. He also took the time to give me helpful tips on how to heal the bump/scar on my eyebrow, which I really appreciated. Overall, the environment was welcoming, and everyone there was professional and kind. I definitely recommend Black Cloud if you’re looking for a place that actually cares about their clients and does things the right way.