Plumbing customer record

The verified review history behind High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

Inspect the Review History View All Customer Stories

What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.

Request linkedConnected to ReviewTec activity
Score recordedFour or five stars included
Records visibleRead dates, names, and sites
Live totalsUpdated from recorded reviews
This business at a glance

A review history built from individual customer outcomes.

These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.

Aug 2018 – Aug 2026

Displayed history window

From the earliest included record to the latest one currently displayed.

4 sites

Public review destinations

Distinct review sites represented in this business's matched history.

1,424

Written customer comments

Included records with a public comment, not only a star rating.

5.0 / 5

Displayed-record average

The average among the included 4- and 5-star records, not an overall business rating.

About the featured business

High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

1,648 public outcomes are available to inspect below.
The evidence behind the result

Inspect the individual review history.

Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.

High Efficiency Cooling & Heating Inc. live record 1,648 matched reviews
Google
5-star public review

Service: A/C system maintenance Positive: Professionalism, Responsiveness, Value

Public review from Angela Dinatolo
Google
5-star public review

Have been using this company for at least a dozen years...since they installed our furnace and AC. We have always had quick and excellent service. They arrive, diagnos and then quote a guaranteed price. They always call to schedule and arrive on time. The technicians are knowledgeable, polite and explain the issues in understandable language. Recently, Gabriel and Piraba installed a new condenser fan motor. They were on time, polite and had the new motor installed quickly. This company is a pleasure to deal with. They offer great service at a competitive rate. Service: A/C system repair

Public review from Tina meek
Google
5-star public review

Responsive, on time, professional, staffs have sense of emergency. Will call them for any future issues.

Public review from Alex Chan
HomeStars
5-star public review

Tenanted condo HVAC finally gave up after 15 years. Called High Efficiency and was able to diagnose and replace the unit within a week, remotely. Text messaging with their dispatch team couldn't have been easier and they coordinated with my tenant to make sure everyone's schedule lined up. Zero drama, and a bit cheaper than I expected too.

Public review from Jay
Google
5-star public review

Service: A/C system repair Positive: Professionalism, Punctuality, Responsiveness, Value

Public review from Thomas Di Falco
Google
5-star public review

Positive: Professionalism, Punctuality, Quality Our A/C stopped working and it became a big problem considering very hot temperatures out there, so I called High Efficiency Cooling & Heating first thing in the morning. They responded quickly and sent a technician right away. Jason - a senior service technician - discovered the problem very fast and fixed it (it was a dead capacitor). Additionally, he cleaned A/C and provided valuable maintenance tips. Strongly recommend his service! Service: A/C system maintenance

Public review from Serguei Panfilov
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness Been using this company for years since having them install new furnace, AC & humidifier. We get twice annual maintenance service for our system to ensure it’s running smoothly and extend the warranty period (cheaper than dealing with expensive repairs especially with supply-chain issues on replacement parts). Jason was our tech today and he was professional, thorough and went through everything with us and asked if we had any questions. He and Mr. Harry Yan have been great for maintenance appointments as they are very knowledgeable and give us tips on how to keep system running smoothly to avoid costly repairs. Service: A/C system maintenance

Public review from Sudeep Sadana
Google
4-star public review

Services: Heating system repair, HVAC system maintenance Positive: Responsiveness

Public review from Anibal Carias
Google
5-star public review

AC unit needed to be repair, they found the issue and fixed it. The tech was really knowledge and forward with the work and costing.

Public review from Long Nghiem
Google
5-star public review

We called High Efficiency to investigate our AC which was broken, and after coordinating a time a technician came and quickly identified the issue. He was very transparent, friendly and professional. AC now working great, thanks!

Public review from Ian Young
HomeStars
5-star public review

I received excellent service and product from High Efficiency. They are very professional and responsible.

Public review from Jackie
Google
5-star public review

The admin people is very responsive and professional, answered all my questions and cleared my doubts. The pricing is good to me. And the installation team came before the schedule, working tirelessly to get the job done. Quick and clean. I am very satisfied with the recent AC and furnace installation. I have used their services for many years, very pleased with their high quality and professional services. Thank you for taking care of my many urgent needs!

Public review from Tie (Allan) Xu
Google
5-star public review

Services: Install thermostat, A/C system maintenance Positive: Professionalism, Punctuality

Public review from Wilson Fung
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Jason was very knowledgeable and helpful in solving my furnace problem. He went above and beyond. 👍👍👍 Service: HVAC system repair

Public review from Mal L
Google
5-star public review

Positive: Value Professional customer service; we have had very positive experiences with the quality of work. Service: A/C system maintenance

Public review from Natalie Mathews
Google
5-star public review

Positive: Professionalism, Quality, Responsiveness, Value Yes I bought my Ac from them and this year for same reason we need assistance, they come right the way , very professionally, attentive to the work , proactive in solve the problem. I am very satisfied and highly recommend this great company . Service: Repair HVAC

Public review from Celia Bonassoli
Google
5-star public review

Positive: Professionalism, Quality, Responsiveness, Value The heating and AC system in our new condo didnt work well for months. I was lucky to know High Efficiency to help me to fix both systems within an hour. Their response fast to arrange my appointment and the technician is also quite professional. The owner are really nice and patient to explain the issue to help us to understand which the best solution is. Their work is great and comes with a reasonable price . I will definitely recommend this company to people who are around me and need cooling & heating assistance. Services: HVAC system repair, Heating system repair, Repair HVAC, A/C system maintenance, Heating system maintenance

Public review from Hillary Zhou
Google
5-star public review

Service: Repair HVAC Positive: Professionalism

Public review from E Tsoi
Google
5-star public review

Service: Heating system maintenance Positive: Punctuality

Public review from James Liao
Google
5-star public review

Positive: Professionalism, Quality, Responsiveness

Public review from Stephanie Bertrand
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