The verified review history behind High Efficiency Cooling & Heating Inc.

Technician was efficient and knowledgeable. Needed to change a part for my A/C and it was replaced in under an hour.

Positive: Professionalism, Punctuality, Responsiveness Prompt service, knowledgeable technician and honest! Service: A/C system repair

Positive: Punctuality, Quality, Responsiveness, Value We have an annual service contract with High Efficiency. This year, they reached out to us early to ensure that we would be serviced in time for winter during Covid. The technician as always was on-time, friendly and helpful. We continue to be very satisfied with this company and we recommend them highly. Update for 2022: Harry showed up on time, and did the annual maintenance on our AC. He allowed me to ask questions, and i learned some new things. Thanks! Service: HVAC system maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness The technician was professional and found the A/C problem quickly. Then he gave a reasonable solution. Services: A/C system repair, A/C system maintenance

Positive: Professionalism, Punctuality, Quality Had my AC installed by these guys last year, got a great deal after getting quotes from 5 other companies. The install was smooth and guys were super friendly. Turned the AC on this year and no cooling. Called these guys in the morning and a tech was on site in 4 hours. Repaired and fixed the problem, awesome customer service. Services: A/C system maintenance, A/C system repair

Services: Thermostat installation, Heating system repair, Heating system maintenance, Heating system installation, A/C system maintenance, Install AC, HVAC system maintenance, HVAC system repair, Install thermostat, Repair HVAC, A/C system repair Positive: Professionalism, Punctuality, Responsiveness

Jason was most helpful and did an excellent service call. He even donned his mask for extra protection.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Was on time, was very professional, did a great job. Service: A/C system maintenance

Services: Heating system repair, Heating system maintenance, Heating system installation, A/C system maintenance, Install AC, HVAC system maintenance, A/C system repair Positive: Professionalism, Punctuality, Quality, Responsiveness

Gilbert scheduled our spring maintenance and actually was able to send Harry before our appointment date. We had concerns about the A/C coil. Harry arrived before our appointment time and performed the necessary checks and tests and told us everything was okay. He explained what might have caused the problem last summer and told us how to adjust the a/c settings to prevent this from becoming an issue again. The good news was that we didnt need to replace the coil. Since we have a service membership, we didnt even have to pay for the service call. It is very difficult to find companies you can trust that have integrity, friendly staff and professionalism as their foundation. We feel we are so fortunate to have found High Efficiency Cooling & Heating! We absolutely love this company and highly recommend them. We have never trusted a company more!

Recently used this company for annual furnace maintenance. Service was punctual and technician was knowledgeable and honest. Also had them install new furnace and hot water tank ~2 years ago. They specialize in carrier units and easily offered the best price based on 3 other quotes I had at the time. They are honest in that they sized my unit accurately for my home and they DO NOT oversell (trying to sell more efficient units). Install went well and they follow codes and regulations to the letter because my install was difficult given a tight space in a typical toronto basement. Would definitely use again in near future for AC replacement. update: just had them over for a furnace repair. Service was quick and safe Services: Ductless heating & A/C services, Heating system installation, Heating system repair, Install AC, Heating system maintenance, A/C system maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Harry Yan is very professional and efficient. He always provides the best services and sharing great tips with me. I feel very comfortable and confident using High Efficiency Cooling & Heating Inc. Service: HVAC system maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness AIR-CONDITIONING UNIT Well-mannered technician, Prabha came just outside of the window promised but understood his situation well. He investigated the problem and explained the procedure that he will do based on my issue. The problem has not been solved yet but appreciated his thorough understanding of the problem and the step by step troubleshooting he did. The final issue was determined to be inside our house after some further troubleshooting. Next phase is part replacement. Crossing fingers that it will not be a costly repair because my AC is under warranty. FURNACE UNIT 2021.11/03 HVAC Technician, Jia Wei Lu, was deployed 11/3 by High Efficiency C&H and came to troubleshoot my non-functioning furnace that I reported the day before. He diagnosed the problem quick and was able to make the furnace run using a temporary part. Problem solved under an hour. He even arranged for their office c/o Natalie to call me back the same day to assure me that they will provide the brand new part that is on order. I am promised an update after this weekend (Nov 6/7) as I was told that the part has not arrived. Very nice service. AIR-CONDITIONING UNIT 2022.05/24 Preventive Maintenance performed. Technician was the same well-mannered person who did the troubleshooting some time back. As usual, his knowledge about the AC unit is very good. Checked everything meticulously. Explained a few tips that I could have in order to prolong the good function of AC. His record showed that our AC coil needs replacement in the beginning but eventually learned from his office that it has been replaced. He was fast in verifying this and apologized about that wrong information given. This team is highly recommended for doing professional care and maintenance in my HVAC. Service: A/C system maintenance

Harry just completed my annual a/c maintenance. He came the same day that I called to book an appointment!! Very attentive to the job and any concerns that I had.

Positive: Professionalism, Punctuality, Responsiveness They respond quickly. The technician did a thorough examination of the system and explain clearly the problem area. A fix was made. Appreciate that. Service: Heating system maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Jay and his crew were super nice and did a fantastic job! My machine looks brand new! Highly recommend this company and will return Service: HVAC system maintenance

Positive: Professionalism, Punctuality, Quality, Value On time and professional. Harry was trying to save us money with his honesty, professionalism and thoroughness. I would certainly ask for him in any future services. Service: A/C system maintenance

Service: Heating system repair Positive: Professionalism

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Jason was amazing! He came promptly within the time frame specified, and he saved my air conditioning from dying this season. He was very attentive and thorough. I highly recommend, and look forward to having him back next season!

Service: Heating system repair Positive: Professionalism