The verified review history behind High Efficiency Cooling & Heating Inc.

I was able to connect with someone very quickly and everything was done in a professional manner. The service itself was also done very fast and my AC was up and running again in no time.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Just wanted to let you know that I had a wonderful experience with High Efficiancy Cooling & Heating. The technician Piraba was knowledgeable, helpful and so courteous. He not only diagnosed the problem right away but also did some maintenance on my unit. He also suggested a few tips about programming and other practical instructions to implement which would help with the functioning of my AC. Will definitely use this company the next time I have cooling or heating issues.

i left a review on google but i would like to leave a review here as well. High Efficiency Cooling & Heating Inc is very professional and dealt with my A/C problem on the same day i called (friday before long weekend) and got the problem solved in a few minutes. That problem actually has been bothering me every year and they got it completely solved!

Positive: Professionalism, Punctuality Technician came within the timeframe, very quick to locate the issue and had the available part needed to fix the issue. Service is good in that regards. Pricing is fair, and explained via invoice what you're paying for.

Last summer (June 2020), Jason attended at my home to service and repair my rather old central air conditioning unit. He was friendly, knowledgeable, and was able to fix the problem quickly. He provided great advice on whether it was time for a new air conditioner and was a pleasure to deal with.

Positive: Quality

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I have my whole house humidifier replaced, not sure it's working well or not at this time. Will tell in winter time.

Positive: Professionalism, Punctuality, Responsiveness Very responsive, smooth communication, professional recommendation.

I contacted High Efficiency for an AC issue. Gilbert from the company responded very quickly and were able to fit the work in the same day. Jason the technican was professional and efficient. From initial contact to Jason who came to do the work, I was hugely impressed by the overall experience.

Positive: Responsiveness

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My thermostat wouldn't turn on, so I called them on a hot afternoon, and they arrived at my door an hour later! The technician was able to figure out that it was a burnt fuse on my hvac control board and immediately replaced it.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Rating-only review. No written public comment was included with this record.

High Efficiency Cooling & Heating Inc. came to our new house to check out the air conditioner and service the humidifier.

Rating-only review. No written public comment was included with this record.

Gilbert did great job from quoting to explaining details for my furnace maintenance service.

Positive: Punctuality, Responsiveness

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My furnace broke down all of a sudden , when I call High Efficiency office, the response is prompt and , like the name of the company, really efficient. After all the necessary check and diagnose, I got my new furnace installed today , my house is warm again , new machine is so quiet . I love it ! Each and everybody in the company for this to happen , sales , technician, customer service, are super nice and helpful. Special thanks to Mr. Lu , the technician who came to install the new furnace and smart thermostat. Mr. Lu is experienced , patient . I actually also purchased humidifier as my original humidifier seems not working . After Mr. Lu checked it up , he told me that my humidifier has never been used probably as the water valve is shut down but needs to drill a hole to let water pass . And he fixed it ! That , is not only professionalism, but also great integrity ! Great experience, Very Impressive . Highly recommended !

Rating-only review. No written public comment was included with this record.