Plumbing customer record

The verified review history behind High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

Inspect the Review History View All Customer Stories

What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.

Request linkedConnected to ReviewTec activity
Score recordedFour or five stars included
Records visibleRead dates, names, and sites
Live totalsUpdated from recorded reviews
This business at a glance

A review history built from individual customer outcomes.

These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.

Aug 2018 – Aug 2026

Displayed history window

From the earliest included record to the latest one currently displayed.

4 sites

Public review destinations

Distinct review sites represented in this business's matched history.

1,424

Written customer comments

Included records with a public comment, not only a star rating.

5.0 / 5

Displayed-record average

The average among the included 4- and 5-star records, not an overall business rating.

About the featured business

High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

1,648 public outcomes are available to inspect below.
The evidence behind the result

Inspect the individual review history.

Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.

High Efficiency Cooling & Heating Inc. live record 1,648 matched reviews
Google
5-star public review

Positive: Professionalism, Punctuality, Responsiveness Jason was very thorough and professional during the service call and was clearly very knowledgeable. He explained everything he was checking and offered some good advice. Very pleased overall. Service: HVAC repair

Public review from N D
Google
5-star public review

Positive: Professionalism, Punctuality, Responsiveness Fantastic service and thorough. I bought my AC from high efficiency about 8 yrs. ago I was a bit nervous to call for maintenance and Servicing. The original installer has since retired. But I received the same attentive and excellent customer service. Thanks to the team at high efficiency! Services: HVAC maintenance, AC repair

Public review from Plenks01
Google
5-star public review

Positive: Professionalism, Responsiveness, Value Harry conducted thorough checks on my AC unit and restored it in no time! He also shared some useful tips and tricks on AC maintenance with me. Much appreciated Service: AC repair

Public review from Di Wu
HomeStars
5-star public review

We were first assisted by excellent customer service from Gilbert who was so quick and responsive. We were then provided with thorough, efficient and friendly service within the day by Serguei, who was able to assess the problem, educate us about the issues and make the necessary repairs to get our thermostat replaced and A/C working again. It was such competent and honest service. We fully recommend High Efficiency Cooling & Heating Inc. and will not hesitate to use them again.

Public review from Deanna Sun
Google
5-star public review

Positive: Professionalism Jason from High Efficiency Cool & Heating is outstanding. I am very grateful for his professionalism and very prompt service. Jason was incredibly helpful and even took time to explain to me what he was doing and how it impacts the health of the unit. Zero pressure to do anything else - very open about the services he was performing and the costs associate. I appreciate the service and will gladly recommend. Thank you. Services: AC maintenance, Ductless heating and AC services, AC repair

Public review from Faulky 10
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value In a sea of unprofessionalism this company is a shining star. Prompt, informative, professional… they go above and beyond to make sure your gear is working well. They installed my ac and furnace about 8 years ago and have been maintaining ever since. Services: HVAC repair, Thermostat installation, Heating maintenance

Public review from michael purdon
Google
5-star public review

Positive: Punctuality, Quality The technician Pirabha was punctual and identified the problem in the Air Conditioner quickly. He replaced the faulty part and put the AC in operation, in no time. I am very happy with the services of High Efficiency. Service: AC repair

Public review from A P
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Brought them in for a second opinion because the first company told me I needed a new AC and repairing it would be $2K. High Efficiency found the real cause of the problem and fixed it immediately for less than $500. Highly recommend this company. Service: AC repair

Public review from Lee Norbeck
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Farid Besharat
Google
5-star public review

Positive: Professionalism

Public review from ???
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Harry was very professional. Great service! I highly recommend them.😄 Service: HVAC repair

Public review from Elise Goodman
Google
5-star public review

A very big thank-you for your help and Professional response to repair our A/C system Jason ( Senior Service Technician ) called and arrived Few Hours earlier, his Friendly service approach is well recommend, ONCE AGAIN THANK YOU H-E-C-INC AND Senior Service Technician Jason for the work well done. Service: AC repair

Public review from Shanti Sondagar
Google
5-star public review

Positive: Professionalism, Responsiveness Professional services. Technician was very descriptive and quick with his diagnosis. Provided us clear alternatives and reasonable quotes. Service: AC repair

Public review from Jaynivia
HomeStars
5-star public review

My central aircon was not blowing cold air. Was going to call different contractors and decided to call Hi Efficiency H & C first. After speaking with Natalie, I decided to forego contacting the rest. She was friendly, helpful and very informative. Pirabaharan, the HVAC technician, came and carried out the diagnosis , leakage testing, and pressuring for several hours. He displayed a thorough knowledge of the entire process, was meticulous, informative and very patient. Glad to have connected with a contractor who lives up to its name and reputation in social media.

Public review from Roger
HomeStars
5-star public review

I was really happy with their service. Jason immediately find the problem in my cooling system and fixed it in a hour. He was super professional, experienced and explained me everything before touch anything.

Public review from Briti
Google
5-star public review

Positive: Professionalism, Responsiveness Harry did a thorough maintenance of the AC system and provide professional advice on AC maintenance. Service: HVAC maintenance

Public review from Ken Lee
Google
5-star public review

Services: HVAC maintenance, AC installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Public review from Hammad Ullah Khan
Google
5-star public review

Positive: Professionalism, Responsiveness Called HE for AC repair and Harry came. He was very gentle and explained our AC problem in detail. He provided the solution and also instructed us how to maintain AC properly. Highly recommended. Service: AC repair

Public review from Ricky Ng
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very professional very efficient you can't go wrong using this company they are one of the best. I would recommend this company to anyone. Service: AC installation

Public review from Veronica
Google
5-star public review

Positive: Professionalism, Quality, Responsiveness We had an extremely positive experience with High Efficiency. They made time for us on the hottest day of the year, gave us a break on cost to make up for a misdiagnosis made by another technician and referred us to an electrician who also showed up the same day to finish the job. Very friendly, professional and trustworthy. We will be using them for regular maintenance moving forward. Service: AC maintenance

Public review from Jillian Garner
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