The verified review history behind High Efficiency Cooling & Heating Inc.

My home was without heat for the whole night as my funance couldnt turn on. Harry came to diagnose and fix the issue. He analysed & explained the issue to me in a very clear way. He also gave me a set of sound advices in using furnance. Harry is very professional with excellent service. Highly recommended

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Sam was friendly, efficient, and got the job done. Great service from start to finish! I called the company and within 5 mins they called me back to offer their services.

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Harry, from High Efficiency Cooling & Heating Inc. did a HVAC repair work in our condo, he was GOOD, the reason for my rating, he was knowledgeable, direct to diagnose and kept the site clean.

We had the pleasure of meeting Sam from High Efficiency Cooling & Heating, who came to our home to address a concern regarding a potential gas leak. From the moment I met him, he was professional, thorough, and highly knowledgeable. He took the time to explain every step, answered all our questions, and ensured everything was handled safely and properly. Sam was comprehensive, respectful, and a true professional, representing his company exceptionally well. It was an absolute pleasure dealing with him, and we would not hesitate to recommend both Sam and High Efficiency Cooling & Heating. With gratitude, Dario

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Sam came by, very nice young man, got my furnace working instantly!

High Efficiency Cooling and Heating was the 4th HVAC company we met with. We were very impressed with Charton’s knowledge and expertise in regards to the Carrier Heat Pump System that we were looking to purchase. He clearly explained how the Greener Homes program worked. We booked with Charton within a day and he arranged to have the Energy Advisor come the next day. Kevin was our Energy Advisor for our pre-audit and he was very thorough and honest. Our installation happened 3 days later. Han and Jason were our installers. They showed up on time and were here all day working on installing the Heat Pump, Furnace, Humidifier, and Thermostat. They cleaned up after themselves and Han was very patient setting up the ecobee thermostat and explaining how it works. Kevin returns in 2 days to do the post audit report and will put the paperwork through for our rebate. The warm air has finally arrived and we are ready for it now. Thank you team!

I visited High Efficiency Cooling & Heating Inc. this morning to request assistance with a Carrier furnace issue. Marco, the service coordinator, was exceptionally professional, knowledgeable, and responsive. He quickly verified the required part, provided a detailed estimate and diagnostic explanation, and efficiently arranged an appointment for this afternoon with a technician and the necessary replacement component. I’m very impressed by the level of service and professionalism. High Efficiency Cooling & Heating Inc. is an outstanding Carrier service provider, and I highly recommend them.

Harry was great! He even pointed out an issue that I need to look out for before my furnace is out of warranty. Thanks, Harry!

My old high efficiency Lennox furnace was reaching its end so I obtained quotes from several local contractors on a new one. After comparing their service proposals and features of major brands Carrier, Trane and Lennox, I hired High Efficiency Cooling & Heating to supply and install a Carrier Performance furnace in mid December, 2019. From the onset I was very impressed by the knowledge and attentiveness of our sales rep Charton. He took time to study our existing system and duct work and explain which model would best fit our need and, he was the only rep who went through in great details about the what and how of available Enbridge home improvement rebates. The price quoted was not the cheapest but very reasonable considering the quality of installation, the extra details of the work, the extent of Chartons going out of his way to accommodate us and facilitate the energy audit, as well as the labour and parts warranty offered. The installation was excellently done by 2 master technicians, led by Lu. When they unboxed the new furnace they advised us right away that there was a dent on the side and they needed to get a new one from warehouse. Although it took an extra 2 hours, as customer we appreciated such a responsible practice. The furnace made a significant difference in heating comfort of our house. I highly recommend this company, and get Charton to quote if you can.

Showed up at my door exactly on time. Service was done to my total satisfaction.

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The technician that came to help us was very professional and explained everything very well.

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Good service for my furnace and HAVC maintenance

Gavin was amazing! He was super nice and explained everything I asked about in a way I could understand. Definitely recommend this company they all seem to be really professional and capable.

The technician was very thorough and explained everything to me

Absolutely fabulous service. Communications were complete and clear. Service technician was professional and courteous! Couldnt recommend more!