Plumbing customer record

The verified review history behind High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

Inspect the Review History View All Customer Stories

What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.

Request linkedConnected to ReviewTec activity
Score recordedFour or five stars included
Records visibleRead dates, names, and sites
Live totalsUpdated from recorded reviews
This business at a glance

A review history built from individual customer outcomes.

These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.

Aug 2018 – Aug 2026

Displayed history window

From the earliest included record to the latest one currently displayed.

4 sites

Public review destinations

Distinct review sites represented in this business's matched history.

1,424

Written customer comments

Included records with a public comment, not only a star rating.

5.0 / 5

Displayed-record average

The average among the included 4- and 5-star records, not an overall business rating.

About the featured business

High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

1,648 public outcomes are available to inspect below.
The evidence behind the result

Inspect the individual review history.

Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.

High Efficiency Cooling & Heating Inc. live record 1,648 matched reviews
Google
5-star public review

Positive: Professionalism Professional and in time service. Very kind and quick avtion taken. Front desk could perform betther if have a better internal information share system. Services: Install thermostat, HVAC system repair

Public review from Du Fei
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Excellent experience, fast and very professional! Service: Repair HVAC

Public review from Constantin Vasai
Google
5-star public review

不单单售前服務態度好,售後服務亦一流。特別要讚 Charton, 有問必答,快靚正,亦會再親臨查看电話上解决不到的問題。

Public review from Mei Tsang
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Technicians was super friendly. Get the job done without any issue. Charlton from the sales team was very informative and helpful. Was able to get me setup on a Sunday evening while with other companies, I wasn't even able to get anyone to do a quote until at least Monday morning. Highly recommended. Services: Repair HVAC, Heating system installation

Public review from Anson Poon
Google
5-star public review

Positive: Professionalism, Punctuality, Responsiveness Richard was very professional and arrived within the prescribed window. He was able to diagnose the problem and explained to me in detail how the worn down actuator was the reason why hot air stopped coming out of the heat pump. He was able to check if he had the part in his truck and fortunately, he did, thus being able to switch out the broken part with the new one. Richard is very competent and did not mind explaining the nuances of the broken part and answering my questions on the process. He came to the condo fully versed on what had been previously done with my system (I used his company last year to replace the blower and motor) and was aware of the state of my system based on the ”symptoms” I described. Richard reminded me that should anything arise within a week, he will come back free of charge to look at it again. I’m confident in Richard’s work and would ask for him specifically should I need my condo system serviced once again. Service: Heating system repair

Public review from Allan J Dinglasan
Google
5-star public review

Positive: Professionalism, Responsiveness HVAC system needed repair around the new years and we received prompt service the day of calling. Technician that came was very professional and went above and beyond as they not only fixed the problem but provided additional cleaning as well Service: Repair HVAC

Public review from Sam C
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great customer service. Provided next morning installation of new Carrier furnace when my old furnace died in February. Excellent installation and follow up. Would recommend Charton and High Efficiency to anyone in the GTA looking for excellent Carrier products at exceptional pricing and service. Service: Heating system installation

Public review from Tom Wilson
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value For over 50 years I have been dealing with various HVAC service companies for my own residences as well as rentals but no service provider has ever come close to High Efficiency including Charton and his installation team. Incredible service even when 12 inches of snow just fell. I now have a new Carrier furnace and exhaust / air intake pipes and humidifier. Two years ago I had the same positive experience when They replaced my central air unit. I shall never use any other service provider for HVAC Service: Heating system installation

Public review from Stephen Shub
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness

Public review from Jonas Ton
Google
5-star public review

We started shopping for a new furnace in Nov 2022. We got quotes from 4 different HVAC dealers , however, we chose High efficiency Cooling and Heating because they were able to answer our innumerable questions. Charlton was our point of contact and he explained in very detail all the technical issues in layman terms for a non technical person. He presented to us a proposal to replace the furnace and also install a new heat pump to replace our aging air conditioner and also explained how we could avail of the Canada Greener Homes grant. He was very professional in his dealings, patient, responded very promptly both before and after our installation with any queries we had. He coordinated with his installation team and the whole process was extremely painless. It took less than 10 hours for the installation. I am so glad we chose High Efficiency Cooling and Heating for our HVAC needs. Having a very knowledgeable technical person like Charlton alleviated all our concerns and worries as he was able to answer and clarify any issues that arose. We highly recommend High Efficiency and particularly Charton for any HVAC needs and upgrades.

Public review from Prasad Panchapakesan
HomeStars
5-star public review

Id like to say it is the best company for maintenance I met. The stuff is warm and professional. They are quick response and great value in installation(2012) and service after installation (Feb 2022), Highly recomended!

Public review from Private User
Google
5-star public review

Positive: Punctuality, Quality, Responsiveness, Value Very reliable and super fast service with detailed care tips. I will definitely use this company again. Thank you Harry!!! Service: Heating system repair

Public review from GENE PARK
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I‘d like to say it is the best company for maintenance company I met. The stuff is warm and professional. They are quick response and great value in installation(2012) and service after installation (Feb 2022), Highly recomended! Services: Heating system installation, HVAC system repair, Heating system maintenance

Public review from Alex Sun
Google
5-star public review

Positive: Professionalism, Punctuality

Public review from Anna Yue
Google
5-star public review

Mr Karnink is very professional and very knowledgable. He explained me what will be a good system for my house. He provided me information on various grants and loan available. Prices are very reasonable. Technicians came on the day and time confirmed. They finished the job on time and system is working perfectly good.

Public review from Hanif Motala
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Mr Karnink is very professional and very knowledgable. He explained me what will be a good system for my house. He provided me information on various grants and loan available. Prices are very reasonable. Technicians came on the day and time confirmed. They finished the job on time and system is working perfectly good. Service: Heating system installation

Public review from Hanif Motala
Google
5-star public review

Positive: Professionalism, Punctuality, Responsiveness I had a problem with my furnace and I found this company on Google with lots of great reviews so I decided to to give them a try. I was able to get a tech in within the hour and he was able the pinpoint the issue really quickly and had it repaired. I'm very satisfied overall. Service: Heating system repair

Public review from Sai Yip
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness My energy bill were very high for the past two months compare with neighbors. I figured maybe something wrong with my furnace. Technician Richard came over, he checked list of problems and found out the pressure inside my furnace is a bit high. He fixed it right away, he was detailed and came over on time. I recommend their service. Services: HVAC system repair, Install thermostat, Heating system repair

Public review from Shanghuan Zhao
Google
5-star public review

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Amazing company! Services: A/C system repair, Heating system installation, HVAC duct & vent cleaning, HVAC system maintenance, Heating system repair, A/C system maintenance, Heating system maintenance, Install AC

Public review from Anya Vassilieva
Google
5-star public review

Service: Heating system repair Positive: Professionalism, Punctuality, Responsiveness

Public review from john appleseed
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