The verified review history behind High Efficiency Cooling & Heating Inc.

Excellent service by a technician who knew exactly what he was doing, supported by an highly organized company. Thanks for your support on one of the coldest days of the season; highly recommended!!

Very happy and pleased with not only the response time and quality work done by High Efficiency but also when the work was done. It was two days before Christmas and a busy time of the year for HVAC companies…yet High Efficiency made us a priority and followed through with a solid response time. High recommend this company to anyone searching for work done in this field.

extremely good and responsible technician that I have ever met.Quick and professional service

Harry did thorough and professional job to give us excellent advice on how best to use our new hybrid heat pump/gas furnace setup and thermostat settings to save money.

Furnace stopped working and they had it back up and running in short order. Efficient and professional service at a fair price. Highly recommend have been using for years.

Rating-only review. No written public comment was included with this record.

Excellent maintenance visit, professional and thorough, explained what he was doing and educated me on various functions of furnace and thermostat. Thanks Harry

Very helpful and educating

Excellent sales, administration, installation and maintenance service

He is very nice and patient when doing the checking; thanks so much! He also helped us adjust the temperature of the air conditioner.

Had a great experience with them. They serviced my HVAC unit and given that the unit is 12 years old, let me know what problems may arise based on the specific model I have. Very knowledgeable and professional. I look forward to using them again.

I was looking at replacing the 20 year old AC and furnace with heat pump system before needing repair and to take advantage of the Greener Home program. I had a couple of quotes that could be called robbery. Charton from HECH was quick to respond and provided a reasonable quote. Although not the lowest, I decided to go with HECH as a friend had used them and was happy with their service. The installation went okay but had a few problems. The installers arrived late, so the work was rushed and together with injury to an installer took about 12 hrs. The installers were diligent but not the most experienced. Having mixed brand of equipment for heat pump and furnace probably added difficulties to the installation. The problems that I had were: water leaks from broken condensation drain valve in the furnace, the original humidifier wiring were pulled and loosen so stop working, and the equipment stack was not installed centered but each offset sloping to the right thus pushing the return duct and humidifier pushed against the water heater potentially fatiguing the wiring from vibration. Charton and HECH were quick to respond to fix the water leak. So far had no response for installers to return to rectify the equipment placement. I didn't call on the humidifier not working but traced and fixed the humidifier wiring myself.

The technician is so professional and he resolved a difficult problem. I'm glad to use their member benefits.

Harry is an excellent, professional, knowledgeable technician. Very patient, detail orientated. Strongly recommend.

Responsive, on time, professional, staffs have sense of emergency. Will call them for any future issues.Thanks to Harry, a true professional.

Harry was very thorough to troubleshoot my heat pump defrosting issues. He answered all my questions with good advice. He also gave me a peace of mind. Excellent work!

Harry, did a great job for servicing our furnace and humidifier. Also identifying the need for replacing a part which under warranty by the manufacturer. We bought both furnace and air conditioning from them. We recommend highly this company.

Good quality of services and value. Tech-person is very helpful and do a good job.

Rana came into check the Furnace was running properly and to make sure my concerns were looked after. He did an amazing job and is also very experienced.

Technician attend an issue I have with the Ecobee thermostat. I contacted HFC Sales Representative Charlton Teng who very promptly setup an appointment to resolve the issue. HFC very promptly sent a technician over to resolve the problem. Technician was very helpful and knowledgeable resolved the issue very quickly. My compliments to the support team.