The verified review history behind High Efficiency Cooling & Heating Inc.

Harry was patient and professional for the heat pump diagnose. He explained the reason for the recommendation of the parts to be replaced.

They were very informative and friendly

Excellent customer experience..helpsam &friendly ... we very satisfied with this service ..we highly recommend...

good and professional service

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

Technician was punctual, professional and courteous. He provided a comprehensive and thorough service on the furnace system. When he was done, he provided a detailed report and explanation of the maintenance service.

Technicians came and replaced the gas valve under warranty immediately upon the discovery of a leak. Great service and response time!

I was searching for a reliable company to repair my York furnace that stopped working late Saturday night. Checked on Home Stars and High Efficiency had a great review rating from their customers. Called them up Sunday and Sergio returned my call and said Sunday service would be more expensive and would be better to come Monday instead and I agreed. He requested the furnace model # and I text him the information. I spoke to Gilbert from the office and said he would arrange a technician to come and diagnose the furnace. Richard & apprentice arrived with in the designated time between 11:00-12:00 and determine it was the Igniter that gone bad. He did not have the correct part and said the supplier is a bit far and would come back in a couple of hours to install it. In the mean time Richard got the furnace working so we could have heat and let me know to keep it running until they return. Within a couple of hours Gilbert called to update me that the part had arrived and another technician Harry would arrive before 3:00 to replace it Harry came and replaced it and checked it to ensure it was running properly before he left. High Efficiency did an excellent job from start to finish. They kept me updated thru the whole service. Harry also gave me some tips as he checked my humidifier. Great job Gilbert ,Richard & Harry. I will definitely call High Efficiency again for future serve on my HVAC needs. Thank you guys

High Efficiency Cooling & Heating is the best! I called today with a query about alerts I was receiving on my Ecobee. Harry was there within a few hours, checked things out, addressed the issue, alleviated my concern, & provided very clear & helpful explanations. Thank you Harry!!!

Liam, excelled my expectations. I was able to communicate my concerns to him, and he was able to adjust the Ecobee 3 Lite thermostat to a comfortable level. He also connected the furnace humidifier, so that now it also functions properly.

Liam provided excellent and friendly furnace service. It was a pleasure to deal with him.

We are very happy with the service we received. The Technician new the equipment and and its technical history. He made suggestions to prolong the equipment life as it will be extremely expensive and difficult to replace. I will recomend this company

Good service and prompt response time.

our neighbour recommended them and I called them because of an error alert we had on the thermostat and they came that day and fixed it. And then I had them come in today for a humidifier and fireplace problem. They fixed one and recommended the solution for the fireplace. the technician clearly knew what he was doing. I'll certainly use them and recommend them to others.

Excellent Service. Thank you Harry!

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

We needed some technical help with re-setting our EcoBee thermostat for the heat pump/furnace activities and left a message with their service manager. We got a text reply very quickly and after giving some details about our issue, they had a technician come by our home about 3 hours later who fixed the problem. We are very pleased with their attention to their customers' needs and can would recommend High Efficiency anytime to our friends and family members.

I bought my furnace from High Efficiency many years ago because they were close by and had a good reputation. My furnace quit on a cold day in January 2024. Harry arrived in a timely manner, was friendly, informative, considerate, knowledgeable, reasonably priced, just a great experience, could not be better. I highly recommend High Efficiency Cooling & Heating.