Plumbing customer record

The verified review history behind High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

Inspect the Review History View All Customer Stories

What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.

Request linkedConnected to ReviewTec activity
Score recordedFour or five stars included
Records visibleRead dates, names, and sites
Live totalsUpdated from recorded reviews
This business at a glance

A review history built from individual customer outcomes.

These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.

Aug 2018 – Aug 2026

Displayed history window

From the earliest included record to the latest one currently displayed.

4 sites

Public review destinations

Distinct review sites represented in this business's matched history.

1,424

Written customer comments

Included records with a public comment, not only a star rating.

5.0 / 5

Displayed-record average

The average among the included 4- and 5-star records, not an overall business rating.

About the featured business

High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

1,648 public outcomes are available to inspect below.
The evidence behind the result

Inspect the individual review history.

Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.

High Efficiency Cooling & Heating Inc. live record 1,648 matched reviews
Google
5-star public review

Technician Rana did excellent work in replacing the humidifier filter and the furnace filter, in checking the heat pump, in inspecting the furnace and finding a leak in the collector box and in answering my questions about the smart thermostat. Rana performed excellent work and my wife and I are most pleased with the excellent original installation of a furnace, heat pump and water heater performed by High Efficiency & Cooling and their excellent follow-up customer service!

Public review from G D
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Ian D'Silva
Google
5-star public review

I very appreciate the help, and that person is very affection and take responsibility

Public review from NI LI
Google
5-star public review

Brilliant. Liam identified the issue in no time flat and had it all fixed very quickly. Lots of explanation and I am happily looking forward to the upcoming heatwave!

Public review from Gavin Ransom
HomeStars
5-star public review

High Efficiency was very responsive to my questions and gave me a very detailed and competitive quote. They are a Carrier dealer and Carrier is the brand I preferred. Other installers seemed to be more ready to put in whatever they had in the shop and were not as familiar with their product as High Efficiency. They arrived on time, did the job neatly and quickly and even registered my warranty for me.

Public review from Robert
Google
5-star public review

Quick and efficient service!

Public review from Sabina Haque
Google
5-star public review

High Efficiency Cooling and Heating was the 4th HVAC company we met with. We were very impressed with Charton’s knowledge and expertise in regards to the Carrier Heat Pump System that we were looking to purchase. He clearly explained how the Greener Homes program worked. We booked with Charton within a day and he arranged to have the Energy Advisor come the next day. Kevin was our Energy Advisor for our pre-audit and he was very thorough and honest. Our installation happened 3 days later. Han and Jason were our installers. They showed up on time and were here all day working on installing the Heat Pump, Furnace, Humidifier, and Thermostat. They cleaned up after themselves and Han was very patient setting up the ecobee thermostat and explaining how it works. Kevin returns in 2 days to do the post audit report and will put the paperwork through for our rebate. The warm air has finally arrived and we are ready for it now. Thank you team!

Public review from Tami Ehrlich
Google
5-star public review

Harry is able to pinpoint the issues promptly! We found a plastic object in the fan and able to solve the noise issue. He is very responsible and conducted systematic check of the whole system.

Public review from Boyuan Chen (Nemo)
HomeStars
4-star public review

Install or replace heatpump: New installation; Air-to-air heat pump

Public review from Jason
Google
5-star public review

The technician was very nice and knowledgeable! He solved the issue very fast

Public review from Irina Jamois Ruiz
Google
5-star public review

Leon, the technician from High Efficiency Cooling and Heating Inc arrived on time to install a Honeywell Pro thermostat at my condo unit. He was very professional. He answered all my questions patiently and was methodical in getting the job done. Way to go Leon (Hope I got your name right).

Public review from Bhavan Manickam
Google
5-star public review

Great service reliable and very polite and knowledgeable technician 👍👍👍

Public review from BigJohn
Google
4-star public review

I had AC problems in my condo unit. Harry was very patient and professional to make the AC working before the summer starts. I hope the AC will work properly this summer, so that I don’t have to bother them. Thanks Harry for your good job.

Public review from Jenny Pu
Google
5-star public review

Good overall experience. Technician (Sam) came on time and provided feedback in detail. Thorough inspection was done.

Public review from Franklin Cossio
Google
5-star public review

Technician came on time. Very efficient and thorough. Highly recommend this company.

Public review from Jennifer Maw
Google
5-star public review

Very prompt, proffesional and friendly service! The technian fixed my air conditioner issue very quickly.

Public review from Haifeng Ba
Google
5-star public review

We recently had High Efficiency performed a furnace and air conditioning check, and we were thoroughly impressed with their professionalism and attention to detail. Their team was punctual, knowledgeable, and took the time to explain everything clearly. The quality of their workmanship and strong work ethic really stood out. Highly recommended.

Public review from LouisX38
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Ken Chen
Google
5-star public review

High Efficiency Cooling and Heating are always professional and accommodating. We were able to get an appointment time that worked for us. Harry was very thorough and professional when he was fixing our cooling issue and was sure to keep me updated on what he was doing, and gave me tips to help keep our unit working properly. 10/10

Public review from Melissa Grogan
Google
5-star public review

Harry was efficient and provides reasonable advice.

Public review from Roger Chou
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