The verified review history behind DGD

We had issues with our garage door and was tired of manually operating it. We reached out to DGD and spoke with Alicia. She was very helpful and friendly. They had availability the same day! That never happens! That afternoon the tech Josh showed up and even sent a text before he came that was awesome. Josh was very good and fixed the problem. He also “tuned up” the whole door with recommendations on what we need to do in the future. It was a great experience and we highly recommended them for your garage door needs.

Nico B. was great..explained everything multiple times and made it easier for me to comprehend what the issue was and why. He is clearly very passionate about his job and has been doing it for a while. Good to see a company taking care of its employees and knowing who to invest time in to build a good business. The one thing that I would say is I was given a window of 12-3pm and at 2:45pm I had to call the office and ask where the tech was. She did reach out after finding out that he would be there no later than 3:30 but I shouldnt have to be calling to find things out. Being proactive would have been awesome. Isnt hard to have the receptionist call and say he is still on a job and is running late. Just some timely updates would make this business be better than it is doing already. Another minor thing that would be nice after spending the money I spent is having a way to clean up the grease stains left on the ceiling. You can see it in the picture included that I didnt notice till taking the picture just now. Minor nitpick and he did try his best plus its something I noticed after the fact. All that to say I would still highly recommend this business and the missing star is not reflective on the technician and his performance at all. New garage door is quite as a mouse.

Remote opener fried (thank you FL heat) DGD got me moving again. fast

Appointment was scheduled today and technician came out to do a maintenance. John was very professional, patient and of course informative. Highly recommend. Thanks John.

Very informative, professional and friendly tech.

He was very good

Company provides same day service. They came out late in the evening. The technician was very knowledgeable and friendly. Diagnosed the issue and got it fixed.

The service was beyond phenomenal!!! They quickly came in, accessed what was wrong, and resolved the issue, all within 30 minutes. Other companies tried to up-sale and convince me that I needed an entire new garage door. I will forever recommend Dukes.

Excellent service , super nice technician well supplied , had all the parts. Prompt response problem fixed within 2 hours of call wish I could give 6 stars!!

I called and made an appointment for a technician to come to my house, and the appointment was made in relatively short period of time and the technician who came was very knowledgeable, polite and took care of my problem and I feel the prices that I was charged was appropriate

Rating-only review. No written public comment was included with this record.

Great work best ln town

Great experience! I was pleasantly surprised that I was able to get a technician out same-day. Bryan was an expert, thorough, pointed out the exact fix I needed and was able to service both my garage doors at a great price. The other guys wanted a service fee just to come out; DGD offers the visit for free. Garage doors are working again as designed. I would recommend them in a heartbeat.

Technician Bryan was early to the scheduled appointment. He was very courteous and he was very professional. Outstanding work on my garage door motor replacement.

Salesman and technician were both professional and courteous. Highly recommend.

Michael came out to do yearly maintenance check. He was very courteous and professional. He explained what he did as far as maintenance on the door and what he checked to make sure the door was working properly. I was extremely happy with his work and highly recommend for annual maintenance servicing.

Chris Y was great! Reasonable estimate and quick to complete the upgrades and installation.

DGD did an outstanding job! The gentlemen that came to perform a repair were very professional and courteous. They explained everything and provided quotes. They were hired right on the spot to conduct the repairs and completed the work efficiently.

Service went well, all my questions were answered and explained.

Rating-only review. No written public comment was included with this record.