Excellent, efficient , friendly service. It was a pleasure dealing with your technician.

- N Luks - Jun 27, 2025 - Reviewed on Google

Harry was great. Very knowledgeable and professional.

- Santo Segreti - Jun 27, 2025 - Reviewed on Google

An excellent worker , incredible skills , great work ethics, makes the customer at ease, always explains the issue , he was through.

- mohan krishnapillai - Jun 25, 2025 - Reviewed on Google

Great fast, honest service have been with company since they started have never been disappointed.

- Roger Waters - Jun 25, 2025 - Reviewed on Google

Very quick and efficient. The technician came earlier than I had expected which was great. He explained and showed me what the issue is and provided a fair price. Thank you again!!!

- Diana - Jun 25, 2025 - Reviewed on Google

- Christie Wang - Jun 25, 2025 - Reviewed on Google

We had a great experience with Liam. He arrived within the stated time frame, diagnosed and fixed the issues, answered all of our questions, and was respectful of us and our home. Would recommend.

- David - Jun 25, 2025 - Reviewed on Google

Sam came and fix the problem for my air conditioner, my house is cooling down from 30 degree. He is vey polite and professional. Thanks for your help,

- Trista Tang - Jun 24, 2025 - Reviewed on Google

Sam was helpful with diagnosing and rectifying an issue with our AC unit.

- Haran Muruganantham - Jun 24, 2025 - Reviewed on Google

Very professional. Arrived within a day to fix a/c in heat wave. Would recommend! Jen

- Jennifer Smith - Jun 24, 2025 - Reviewed on Google

We had installed a Carrier heatpump 2 years ago, and have been having problems with this unit from the first week of install. Sahil was very thorough in helping us resolve the heatpump issue, which seems to be working well so far. I wouldn't recommend a heatpump to anyone; however, I would recommend Sahil, who gave us very good customer service.

- Veronica Mui - Jun 24, 2025 - Reviewed on Google

Liam explained well. From him, I learned that the transformer needed to be replaced. Still waiting for the replacement on day 2 though.

- Ricky Liu - Jun 23, 2025 - Reviewed on Google

Technician Rana did excellent work in replacing the humidifier filter and the furnace filter, in checking the heat pump, in inspecting the furnace and finding a leak in the collector box and in answering my questions about the smart thermostat. Rana performed excellent work and my wife and I are most pleased with the excellent original installation of a furnace, heat pump and water heater performed by High Efficiency & Cooling and their excellent follow-up customer service!

- G D - Jun 23, 2025 - Reviewed on Google

- Ian D'Silva - Jun 23, 2025 - Reviewed on Google

I very appreciate the help, and that person is very affection and take responsibility

- NI LI - Jun 23, 2025 - Reviewed on Google

Brilliant. Liam identified the issue in no time flat and had it all fixed very quickly. Lots of explanation and I am happily looking forward to the upcoming heatwave!

- Gavin Ransom - Jun 20, 2025 - Reviewed on Google

High Efficiency was very responsive to my questions and gave me a very detailed and competitive quote. They are a Carrier dealer and Carrier is the brand I preferred. Other installers seemed to be more ready to put in whatever they had in the shop and were not as familiar with their product as High Efficiency. They arrived on time, did the job neatly and quickly and even registered my warranty for me.

- Robert - Jun 19, 2025 - Reviewed on HomeStars

Quick and efficient service!

- Sabina Haque - Jun 18, 2025 - Reviewed on Google

High Efficiency Cooling and Heating was the 4th HVAC company we met with. We were very impressed with Charton’s knowledge and expertise in regards to the Carrier Heat Pump System that we were looking to purchase. He clearly explained how the Greener Homes program worked. We booked with Charton within a day and he arranged to have the Energy Advisor come the next day. Kevin was our Energy Advisor for our pre-audit and he was very thorough and honest. Our installation happened 3 days later. Han and Jason were our installers. They showed up on time and were here all day working on installing the Heat Pump, Furnace, Humidifier, and Thermostat. They cleaned up after themselves and Han was very patient setting up the ecobee thermostat and explaining how it works. Kevin returns in 2 days to do the post audit report and will put the paperwork through for our rebate.
The warm air has finally arrived and we are ready for it now. Thank you team!

- Tami Ehrlich - Jun 15, 2025 - Reviewed on Google

Harry is able to pinpoint the issues promptly! We found a plastic object in the fan and able to solve the noise issue. He is very responsible and conducted systematic check of the whole system.