The verified review history behind High Efficiency Cooling & Heating Inc.

These guys were here on time. They very friendly, respectable and efficient. They worked clean and professional. They had such beautiful personalities, which made it very easy for communication. They were very informative in showing me how to clean the filters and explained the necessity of cleaning it. They seemed quite knowledgeable and was well equipped to complete their job. I am very pleased with their work as they not only cleaned the unit but went as far as to test it, take readings and recorded the information. I would highly recommend all three of them and a bonus they clean up after themselves and return items in its original place without hesitation or requests or questions. Excellent work guys keep it up!

Positive: Professionalism, Punctuality, Quality, Responsiveness Jason arrived on time and he knew what he is doing, my basement furnace wiring was complicated and he sort them all out, installed my smart ecobee thermostat and made sure both heating and AC was working properly before he leaves! Highly recommended. Service: Install thermostat

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My service tech was Jason. Very professional and did great work. He did the regular spring maintenance, explained all the stats and made sure the system was operating within appropriate limits, gave me information about how my heating/cooling system worked and even corrected a small issue with the installation. I would gladly have him back again. Services: A/C system repair, Heating system repair

Positive: Professionalism, Punctuality, Responsiveness Fast response from the technician, Praba. Was friendly, courteous and walked me through all the steps he took in the inspection/repair Can wholehearted recommend him and his company Service: Heating system repair

Fast, efficient and professional service. The technician spent time reviewing furnace care essentials in a clear and helpful manner.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I came home to a cold house and made a service call to High Efficiency. They responded quickly and had a technician visit within 2 hours. Thanks for the quick, efficient and knowledgeable service! Service: Heating system maintenance

I am most happy for having this opportunity to have them service my Heating system maintenance. Their dispatch office set an appointment for the service technician. The Technician was courteous and most of all very knowledgeable. He knew exactly what to service and performed all the function tests required for safe operations. He even interacted with me giving guidance and suggestions which I highly appreciate it. I would recommend their services to anybody who need their know-how. They have kept their word. Service: Heating system maintenance

Service: Heating system repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

The technician done a good job in finding out the root cause of the problem and explain clearly the options of fixing the problem.

Positive: Professionalism, Punctuality, Responsiveness Harry was able to finally find the issue with my furnace, while 2 different companies could not. He explained everything very well and was a pro. I will recommend Harry and High Efficiency Cooling & Heating. Service: Heating system repair

Our furnace stopped working on a 2 degree day this Spring. We selected HECH based on the recommendations on HomeStars. A HECH recognition came within an hour of our call and got the furnace started again which we were really happy about. The unit was 27 years old so was on its last legs. We decided to replace it and out similarly aged AC unit with a new heat pump/ furnace combo. The sales rep set us up with an energy audit company so we could take advantage of the government's greener home rebate. This reduces our cost almost in half. We'll get both units replaced for the price of a furnace alone. The technician in charge of the install was excellent. Great to work with and took care of our home. A fantastic experience.

Positive: Professionalism, Punctuality Was on time, was very professional, checked air filter, water heater etc. did a great job. Service: HVAC system maintenance

Positive: Professionalism, Punctuality Was on time, was very professional, checked air filter, water heater etc. did a great job. Service: HVAC system maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We just had our tankless hot water system flushed and serviced by Harry. Booking the appointment was easy because Gilbert is prompt in replying, knowledgeable, courteous and always a pleasure to deal with. Harry arrived exactly on time and completed the job with attention to detail and took the time to explain exactly what he had done. He was respectful, polite and efficient. We would give this company more than 5 stars, if possible! It is wonderful to receive such great service!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value They perform excellent and very professional customer service. Their staff is so friendly. The quality of their service is perfect. Services: A/C system repair, A/C system maintenance, Heating system repair, Heating system maintenance

Service: Heating system installation Positive: Professionalism, Responsiveness

Positive: Professionalism, Punctuality, Value The technician was very knowledgeable and provided me with all the answers I needed to make an informed decision. Highly recommend High Efficiency if you require any maintenance for you Furnace or Air Conditioning. Service: Heating system maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Great service! Gilbert is absolutely fantastic and was very helpful in answering all my questions as well as guiding me on how to best resolve the problem. Will definitely use this company again!! Service: HVAC system repair

I called two different companies and nobody was able to fix the problem, they only change parts hoping that will fix the problem. Serguei was the third person who came to look at the problem and did the right diagnostic and located the problem of the clogged collector box. Thank you very much, I will definitely do business with your company when I need to change my furnace

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I was very pleased with Jason’s services, very professional, knowledgeable and punctual! Best service ever! Highly recommended!!! A++ Services: A/C system maintenance, Heating system repair