Plumbing customer record

The verified review history behind High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

Inspect the Review History View All Customer Stories

What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.

Request linkedConnected to ReviewTec activity
Score recordedFour or five stars included
Records visibleRead dates, names, and sites
Live totalsUpdated from recorded reviews
This business at a glance

A review history built from individual customer outcomes.

These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.

Aug 2018 – Aug 2026

Displayed history window

From the earliest included record to the latest one currently displayed.

4 sites

Public review destinations

Distinct review sites represented in this business's matched history.

1,424

Written customer comments

Included records with a public comment, not only a star rating.

5.0 / 5

Displayed-record average

The average among the included 4- and 5-star records, not an overall business rating.

About the featured business

High Efficiency Cooling & Heating Inc.

The #1 Carrier® Dealer & President’s Award-winning HVAC contractors with more than 20,000 satisfied customers.

1,648 public outcomes are available to inspect below.
The evidence behind the result

Inspect the individual review history.

Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.

High Efficiency Cooling & Heating Inc. live record 1,648 matched reviews
Google
5-star public review

Sahil (Sam) was very thorough to clean the condenser of my heat pump during this year's maintenance. He checked and made sure the system was working as designed. He answered all my questions with patience and provided very good advice. He did the same with my brother's heat pump next door. Excellent work!

Public review from Lenny Lai
Google
5-star public review

Jason was great. On time, friendly, knowledgable. He answered all my questions clearly and provided tips and pointers Will use him and High Efficiency again Update Oct 2021 - since my original review I've used High Efficiency for all my HVAC needs. Jason just installed a humidifier for me and did a great job + took the time to explain the functions and features Update Nov 2022 - Great as always. I had an issue with my furnace and Gilbert helped me every step of the way, from explaining my options to helping me order the part required May 2025 - Sam was fantastic. Did more than previous techs and was very helpful. Happy customer for years!

Public review from Charles Farah
Google
5-star public review

Sam was very knowledgeable and spent the time to explain everything to us. We had a heat pump problem and they sent Sam the next day we called, he was able to quickly diagnose it and fix it. Highly recommend this company!

Public review from Jill Chen
Google
5-star public review

Awesome work Sam did, thanks.

Public review from David Alegbe
Google
5-star public review

The technician’ very nice and his skill so good

Public review from Bin Long
HomeStars
5-star public review

Install Central Humidifier All job was done fast and with good price!

Public review from Vincent feng
Google
5-star public review

Technician attend a scheduled maintenance services for our home cooling and heat pump system. Sahil was the technician, he called before arriving. He was punctual and completed the services to our satisfaction. He was cordial and answer all my questions.

Public review from Eric Ho
Google
5-star public review

To: High Efficiency cooling & Heating Thanks for your kindly, friendly & patiently with professional excellent service.👍

Public review from chuekhung wong
Google
5-star public review

We scheduled an annual service of our heat pump and a technician came in promptly to do the work. He was very knowledgeable and professional and we are very pleased with his work.

Public review from Hans Munger
HomeStars
5-star public review

Air cleaners and humidifiers: Repair; Air Exchange Excellent work and reasonable price. Troubleshooted the issue and took his time to fix the problem with my air exchange unit.

Public review from Darrin Cappe
Google
5-star public review

I had to laugh when I got an invitation from High Efficiency to submit an opinion on Google. Along with the invitation I got a recommendation of what to write here. So it would not surprise me if you see another Google entry saying the same thing! However, I will say, having used them several times before, every word they have asked me to write is true. They are excellent people to deal with. So here it is: The service technician arrived in the time window quoted and completed it within the time window too. He was polite, worked safely and cleanly, and explained what he had found and exactly the service he performed.

Public review from Jon Maxim
Google
5-star public review

Sahil was very helpful and knowledgeable. He fixed the heating issue for me.

Public review from sanjana ahid
Google
5-star public review

Harry provided great service and advice

Public review from Daphne Lee
Google
5-star public review

Sam came to help and he was a very helpful, friendly, and nice man. Highly recommend his services to everyone.

Public review from Michael Arena
Google
5-star public review

Sam is the technician who finally fixed our furnace after no one else could figure out the issue. He’s responsible, smart, and a pleasure to work with. We truly appreciated his service!

Public review from Jake Yang
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Jonathan Lukito
Google
5-star public review

We can't thank High Efficiency Cooling & Heating company for their superb service with our Heat Pump. They were recommended to us by our neighbour in our townhome complex and they didn't disappoint. Charton who is our Sales Rep/contact took the time to explain everything to us before we've made a decision and eventually had our heat pump installed over a year ago. We've had just two service calls within the year and in each instance, their promptness and attentive help have been both amazing. The last service call was today and I've again contacted Charton. I found out he's overseas on a vacation but this didn't deter him from arranging for a service department visit to check out the issue and to address it promptly. Hats off to Charton's promptness, through Marco as well who did the immediate follow -up with me for an appointment and lastly, Rana who came by today to work on the issue which is amazing. They've addressed the issue we've reported and we are completely happy with the level of service they always provide. I highly recommend them to anyone looking to replace their heating/cooling unit in the future. Charton, Marco, Rana - thank you to the three of you for your amazing help, promptness and great work!

Public review from J Doumakis
Google
5-star public review

Leon, the technician from High Efficiency Cooling and Heating Inc arrived on time to install a Honeywell Pro thermostat at my condo unit. He was very professional. He answered all my questions patiently and was methodical in getting the job done. Way to go Leon (Hope I got your name right).

Public review from Bhavan Manickam
Google
5-star public review

I was very lucky to have Mr. Sahel as the service man to fix my leaking pipe gas problem. He was very thorough and knew his job very well. Very efficient and was patient to answer all my questions. Thumbs up to the High Efficiency Cooling and Heating Inc.and five stars to Mr. Sahel. May your tribe increase!

Public review from Toni Raagas
Google
5-star public review

The experience with the technician was excellent. Sam was patient in answering all my queries and his work was very efficient.

Public review from sahiba bhatti
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