The verified review history behind DGD

Wow, Brakki came and fixed the garage door in minutes , plus appointment was next day!!! He explained everything!! Great job!!!!!

Happy with JOHN & the complete replacement of the Garage door Opener. As a professional - John is great & did his part nicely. As for the DGD, they had previously changed my garage door spring with what they called at that time a Heavy Duty Galvanized Spring that would give me decades of life. The springs they sold me than were GREAT but unfortunately, "NO ONE" from DGD had ever told me that after 10 years they do NOT adjust the spring tension. When you sell a product you should be truthfull & let your customers know that your professionals are NOT allowed to adjust the tension after 10 years. With that being told, I would have probably gotten a regular spring set. In any case, this time they SOLD me a newer spring that is twice as expensive then the previous Galvanized springs but I did NOT want to argue & just wanted my Garage door functional. The OPENER that I had was the old Screw Rod type "Genie Execelarator" that worked great & I really liked but unfortunately I was told that these days they don't sell those any more to residential customers. So overall HAPPY with the professional but a little disappointed with the DGD policy of not allowing the professional to adjust the overpriced spring that they sold me after a certain time.

I have been using DGD for years, they provide excellent service and reasonable rates!

DGD Garage Doors is great! We were getting price quotes for a new garage door opener and DGD came out same day and were prepared to install that day. We scheduled for a week later due to their knowledge, professionalism, and the fact that they are locally owned and operated. Brian was our tech that installed the opener and he took the time to answer all of my questions and did a wonderful job installing the unit. We’ve never used this company before but DGD went the extra mile to earn our business and I would recommend using them for any garage door needs you may have. Thanks Brian and thanks DGD for the pleasant experience.

Rating-only review. No written public comment was included with this record.

John was punctual and showing up on time . He thoroughly explained the problem with my garage door opener and various recommendations for repair of unit or replacement of > than 20 garage door opener was the option that I went. John, the technician was very professional and I recommend Discount Garage Doors for any repair needs. I have been using them since 2010 and am very happy with their service.

Professional, knowledgeable, on time and went above and beyond to help us out. We are grateful we found them! I wouldn't hesitate to recommend them to family and friends. Thank you, DGD Garage Doors!

Professional, took time to explain what was needed. Replaced motor, repaired loose weather stripping, installed sensors & wall remote and programmed both of our car remotes. Explained warranty and protection plans clearly. Took about 2 hours. Didn't leave any mess behind. Exceptional service with a smile.

Very fast great service, great price

They came as soon as they could even though they had unforeseen manpower issues. Overall satisfied with their work.

Artur was professional, courteous and efficient. My problem was resolved in 15 minutes and he gave me options for future service. The price was cheaper than I estimated and he was thorough in his assessment. I would highly recommend them in the future for any garage door service and repair!

Outstanding! Ray was professional & knowledgeable.

Outstanding friendly timely service

Any contact you make with this company is answered by a real person. Even after hours or on Sunday. Their profile and picture of the technician who is headed your way is very reassuring. You can even use the text they send to track his arrival.

Ms. Stephanie was very professional and works extremely well with great service. Keep up the good work ! Thank you Krish Pillay

Rating-only review. No written public comment was included with this record.

Brakki Brazzle is the name of my service Tech. He was very professional and friendly. He was exceptional knowledgeable in regards to installing my garage door opener. Otis Perry

Anthony was great handling any questions that we had.

Honest Contractor.

The service by DGD was perfect. From the initial call to the completion of the job. Within a few hours we had a technician replacing our door motors. Very quiet and up to date. Jimmy was very pleasant and knowledgeable.