The verified review history behind DGD

Mike came to my place and was very knowledgeable and mr personality. He was timely and explained everything to me in detail. What a great experience !!

Prompt service. Great communication. Completely satisfied with job performed by technician.

The Service Technician was on-time, professional and couteous. He presented me with 3 options for preventative maintenance and completed the work in about a hour and a half. My only criticisim is that they could not give me a timeframe that the technician would be by until the day before. This made planning difficult.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

Professional & knowledgeable repairman who showed me the worn motor and missing teeth that were causing the garage door to malfunction. Joe provided a price to repair and replace the part vs replacing the motor with 2 new remotes. I opted to replace the motor as the motor I had was a 2006 Genie garage door opener. He replaced the motor, both remotes and outdoor key pad n a timely manner. He showed me features of the new wall remote system and waited until. Put in the external security code of my choosing. Joe explained warranty options and answered my questions regarding transferability of the warranty if I sold my home. The only thing I wish would have been done differently was to provide an explanation of good, better and best options. A new motor he recommended was quoted and installed as I agreed to it. However, I didn’t see the good, better and best pricing until I signed the repair slip. I would have preferred to have discusses different models and the pricing options as I may have chosen a less expensive motor. Overall it was a professional and positive experience.

very professional and courteous all the time. explained carefully.

friendly professional service

Rating-only review. No written public comment was included with this record.

Chris came out and showed us our options. Because he was so helpful and knowledgeable we now have the quietest garage door ever. Everyone I talked with on the phone (I called twice) was also very professional and welcoming. We would encourage everyone needing work done to call Discount Garage Doors.

Very professional and punctual all throughout the job and did a great job. Would definitely recommend.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

Tech called 10 minutes out from the house and arrived on time; evaluated the door opener issue that was incorrectly installed by the builder and gave a fair estimate to fix…after an hour the problem was resolved and door opener was working properly as it should have been from the get go..good job by Discount Garage Doors. I applaud their display of professionalism & they communicate very well. I recommend their services.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.