The verified review history behind Advanced Appliance Service Inc

Excellent evaluation of the problem by close observation of the problem!

The servicemen were always looking to make sure the job of replacing a water heater with new codes was 100% professionally completed. A job “well done”.

Eli was Awesome and very Nice. I'm so Happy to have my Freezer Fixed.

Rating-only review. No written public comment was included with this record.

Advanced has always been the business i call for repairs. Heating and air, plumbing, appliance or electrical. They have always been professional, knowledgeable, and polite. I would recommend them to anyone who has a repair need.

The gentleman was very nice and did his job well, his name was Brian, Thanks Very Much😊

I had Gary out to my house because my kitchen had flooded. He quickly found the problem created by a different plumber and gathered up his materials and got the problem fixed. The service overall from the lady taking my call to the service manager following up after the call was completed was just outstanding!!!! I couldn't ask for anything better.

The fee to come out was 49.95 and it was estimated to be about 75 to 80 for a leak under the refrigerator as the total. However when the man came out we were charged almost $155. It was a big shock to us. it took him less than 15 minutes maybe even less than 10 minutes to actually fix it and lookEd like he just used a hairdryer to solve the frozen issue. I was a little upset but the manager contacted me and he completely understood and they refunded me half the price. I feel like that was very fair and that’s the value of it to me. The manager also agreed that it was quick and they wanted to provide excellent customer service. I am pleased that they actually care about the customer!. I have used them before and I would use them again. Im very happy now!

I appreciated the call prior to their arrival. Ricky was professional, quick, knowledgeable, personable. I will remember this company for future appliance service needs. Thank you!

Good people. Fixed my microwave quickly.

Rating-only review. No written public comment was included with this record.

The techinian was professiona and gave us good information about our water heater. I recommend this company.

I have been using Advanced for years. They are prompt , knowledgeable and very honest . I would not call anyone else for my heating and air . Thank you for your excellent service this week!

We thought the water heater had gone out; however, Advanced Appliance discovered the leak at our water heater was actually caused by a failed PRV (pressure relief valve) causing high pressure water to be forced from the meter through and out of our hot water heater. Advanced Appliance reacted quickly to our call and we received a service appointment almost immediately (the following morning). Because of their quick action, our home was spared thousands of dollars in damage to pipes and fixtures (specifically shower/tub valves) which may have also been blown due to the failed PRV. In the end, the PRV was replaced during the same (first) visit and within two days we had a new State brand water heater installed up to code for our home. We cannot thank our technician, Todd enough for the fantastic job he did installing the new PRV and our new hot water heater. We also appreciate Jack who worked behind the scenes at the office to ensure we were scheduled ASAP and to save us some money wherever he could. We are AHS home warranty members; therefore, working with a local company that's willing to advocate for homeowners and understands the hoops that must be jumped through to ensure AHS/other warranty companies received the necessary diagnosis, correct information and repair recommendations quickly makes all the difference!

James was outstanding. On time, had the correct part, listen to my concerns, educated me on what he was and how he was going to proceed. All around outstanding! Bravo Advanced Appliance Service, Bravo!!

I really like this company. They are all very nice and helpful. Always on time and willing to go beyond helpful. I have a home warranty but always request Advanced. I also recommend them to anyone asking for repair. Their office staff is extremely nice and accommodating also. Would recommend them for all your needs

Rating-only review. No written public comment was included with this record.

James was fantastic at solving my plumbing problems. Quick, thorough and polite. He made sure I was completely satisfied before he left.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.