The verified review history behind Advanced Appliance Service Inc

Had a pipe break resulting in our basement flooding. We had AAS come assess all our appliances and hvac. The 2 techs they came to our house were very nice/friendly and detailed throughout the whole experience.

Advanced Appliance Service 3907 Reynolda Rd, Winston-Salem, NC, United States Write a review 4.1 502 reviewsSort by: Newest All home warranty 64 refrigerator 28 plumbing 27 AHS 19 +6 Donna Hampton Donna Hampton 6 reviews 2 minutes ago Positive: Professionalism Todd was very professional ,pleasant and quick servicing my heating and air. I have always gotten great service from Advanced and will continue to use you in the future

Top shelf professionalism displayed by the Technician sent out. He answered all my questions with professional courtesy.

Eli was very professional and considerate (trying to keep wet grass out of my house). Showed me the difference from when he started cleaning my dryer vent. and the difference after he cleared it. He even cleaned up the mess in the yard. Now instead of 2 dryer cycles for my sheets, they're dry in less than 1 cycle.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

Advanced was great! I noticed my washer was leaking and they came out the same day! Their technician Patrick was very thorough and ran lots of tests to figure out the problem. He was also great at explaining the problem to me so that I understood what was going on. This company is great!

Rating-only review. No written public comment was included with this record.

I was very pleased with Advanced Appliance. I have used this company before.

Rating-only review. No written public comment was included with this record.

Fast and friendly service at a great price. Harry did a great job trying to repair and letting me know my options. Lisa was wonderful when giving me a quote for a new system and the guys that came out to install the new one were fast and efficient. I am so glad I called them and am looking forward to continuing to do business with this company! Have enjoyed my new system for years now and Harry just installed a new feature during my routine maintenance and I continue to be thrilled with the service and system.

They were here within the timeframe they told me they would be here. He was extremely professional upon entering my home, was quick to find the issue with my dishwasher and get it fixed. He was super courteous, Very knowledgeable and professional. Will definitely use them again!!

We have been using this company for our HVAC for nearly 10 years. They do a great job. They squeezed as many years out of our old HVAC as they could. Last fall we had them replace it. They did a great job. Very nice young men. Their supervisor/inspector old feller was a little grumpy but not too bad and I’m old and grumpy too so that’s okay. He just didn’t like my little dogs. That’s just like saying you don’t like me. Got the job done

Rating-only review. No written public comment was included with this record.

Work on microwave was completed in a timely manner. Service was professional.

Rating-only review. No written public comment was included with this record.

Rating-only review. No written public comment was included with this record.

I really like this company. They are all very nice and helpful. Always on time and willing to go beyond helpful. I have a home warranty but always request Advanced. I also recommend them to anyone asking for repair. Their office staff is extremely nice and accommodating also. Would recommend them for all your needs

AAS originally installed my new air conditioning and heating unit about a year ago..The whole installation crew 6 of them were on time courteous and finished by the end of the day..AAS has serviced my unit in the beginning of summer and winter..They call me to remind me to make the appointment.. I have NO COMPLAINTS what so ever of AAS..I highly recommend AAS.

Quite simply, Tyler is awesome! I write this with no hesitation. Some months ago, when our heating unit malfunctioned, we contacted Advanced Appliance through our home warranty company. Tyler came out, assessed the unit, communicated with me and my wife about the problem, and replaced the defective part (after the payment of the deductible). More recently, when we had to have maintenance work done, Tyler came out once again and was just as outstanding. He actually did something that had an indirect relationship to the work to be done. One of our outside faucets was not working, and he fixed it in a matter of minutes. What would’ve become a plumbing expense became a non-expense, thanks to Tyler. Thank you, Advance, for hiring quality people. Thank you, Tyler, for what you do. My wife and I appreciate it more than you know.