Home Services customer record

The verified review history behind Advanced Appliance Service Inc

Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.

Inspect the Review History View All Customer Stories

What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.

Request linkedConnected to ReviewTec activity
Score recordedFour or five stars included
Records visibleRead dates, names, and sites
Live totalsUpdated from recorded reviews
This business at a glance

A review history built from individual customer outcomes.

These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.

Dec 2019 – Oct 2026

Displayed history window

From the earliest included record to the latest one currently displayed.

3 sites

Public review destinations

Distinct review sites represented in this business's matched history.

1,524

Written customer comments

Included records with a public comment, not only a star rating.

4.9 / 5

Displayed-record average

The average among the included 4- and 5-star records, not an overall business rating.

About the featured business

Advanced Appliance Service Inc

Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.

1,818 public outcomes are available to inspect below.
The evidence behind the result

Inspect the individual review history.

Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.

Advanced Appliance Service Inc live record 1,818 matched reviews
BBB
5-star public review

Service was quick and professional the service person was very knowledgeable

Public review from Rufus I
BBB
5-star public review

Have dealt with Advanced several times and the service they provide has always been exceptional. We had our hot water heater go out. After contacting our hone warranty, Advanced Appliance was right on the spot. They came In right away, diagnosed the problem and We had our new hot water heater up and running in 48 hours. They took the time to explain the product and every step they had to take to make sure everything was up to code. Gary even made sure we have the correct number of CO2 detectors and that they were positioned correctly. Excellent customer service and top quality work.

Public review from Melissa J
BBB
5-star public review

Outstanding job completed. Technician came in found the problem, fixed it and was very courteous in his work.

Public review from Wallace L
BBB
5-star public review

I’ve never used Advanced Appliance before, but I will again. A friend recommended them, scheduling was great, the technician that came out was wonderful and he was very sincere and honest. It was a good experience.

Public review from Bobby C.
BBB
5-star public review

Great service! On time, knowledgeable, friendly and professional. Would highly recommend.

Public review from Kathy W
BBB
5-star public review

Excellent customer service! Will always recommend to my friends about the great service

Public review from Kenneth M
BBB
5-star public review

New house, first service, very pleased with communication before and during service visit. Will use again as situation needs

Public review from Mark H
BBB
5-star public review

I appreciate their professionalism and courtesy. They are always on time and I appreciate that they take the time to explain the issue and resolution.

Public review from Clarence D
Google
5-star public review

This company responded promptly and I was very pleased with the information, friendliness and professionalism of the service mechanic. I would highly recommend this company.

Public review from Erica B.
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Donnakayemorris
Google
5-star public review

Our refrigerator died during the coronavirus outbreak, a real concern given that grocery stores weren't fully stocked and we had a fair amount of food in our freezer that we did not want to lose. A technician came on the day we called. He was very professional and diagnosed the issue right away, and gave us good advice based on the cost to replace the control board and the model and age of the fridge. We elected to fix it, the technician had a control board in the truck, and he replaced it quickly. Efficient and professional service!

Public review from Sherry L.
BBB
5-star public review

We had nothing but the best service from our technician and the office staff. Prompt and dependable each time they service our equipment. Excellent folks to work with, as far as I am concerned. *** ****

Public review from James
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Djuana Parker
BBB
5-star public review

I will definitely call them if I need an appliance repair in the future.

Public review from Valerie S
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from S S
Google
4-star public review

Rating-only review. No written public comment was included with this record.

Public review from Kenneth Carden
Google
5-star public review

The customer service is exceptional! They are very responsive and addressed my concerns. They have worked with my home warranty company on several occasions to repair my HVAC system. Most recently, Advanced Appliance worked with the warranty company to replace my unit when needed. The service technicians are all very knowledgeable and professional. I highly recommend Advanced Appliance Service.

Public review from Greg Axmacher
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from nadine penland
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Christopher Ellington
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Ben Pearce
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