Very friendly and knowledgeable staff. They make fantastic mattresses!!! And the guys that delivered my new one, and took away the old were excellent! I have been using Jordan mattresses for years.
BUSINESS REVIEWS
Jordan Bedding & Furniture
4735 Malvern, Hot Springs, AR, 71901, United States
Write a reviewAbout Jordan Bedding & Furniture
Nestled in the heart of Hot Springs, Jordan Bedding & Furniture has been a trusted local favorite for over 35 years, renowned for their handcrafted mattresses and exceptional customer service. With glowing testimonials celebrating their fair prices, professional staff, and high-quality products, this family-owned business stands out for its dedication to comfort and customer satisfaction. Whether it's their accommodating delivery team or the personalized attention to unique bedding needs, Jordan Bedding & Furniture consistently earns top marks from loyal customers who appreciate the local craftsmanship and the pleasure of supporting a community staple.
Customer reviews
Showing 51–100 of 164 published reviews.
Super, timely and efficient installation and removal.
Jordan’s bedding is truly a great place to buy a bed, Ryan was so polite and professional. My wife and I had a great experience , and will be buying beds from here from now on! There’s a reason why their reviews are so good. Thank you all for everything, so far we are loving our bed. God bless you all!!
Outstanding business. Employees were very knowledgeable and answered all my questions. Delivery went without a hitch and they were very nice. I would definitely recommend them to any of my friends and family. Also got to say it’s been a great couple of nights of sleep so far.
Ray and Luis were excellent in the delivery and set up. Ray explained operations of the beds and warranty. Ray has good knowledge and gave lots of tips from tricks to make up the beds to need of a surge protector. I rate the whole experience from sales to delivery as perfect five. Henry Morgan
Outstanding service, very friendly, highly recommend
Ryan was very helpful. Very pleased with my mattress and its delivery.
Very nice a lot of options. We chose a very firm mattress
We have purchased mattress several times at Jordan Bedding. My mom and our children have, also. We are all very pleased with every interaction, every time!
We shop Jordan for all our mattress needs. Wonderful quality and delivery. We have also purchased a couch and 2 recliners that we absolutely love. Other stores in town make you wait forever for a shipment to arrive. Never had that issue with Jordan bedding! Customers for life.
Great mattress factory, great customer service and often same day delivery!
Easy to work with and great product.
Delivered on time,set up and hauled old bedding off.slept like a dream! Nice people!!
Wonderful service, knowledgeable and friendly!
We bought a recliner, when we got it home and sat in in for a hour we decide we did not like it, they let us return it for a different one, no hassle no problem, will definitely be back to purchase a matching one.
Staff was very helpful, friendly and professional. We didn't feel as though we were being pushed into something we didn't want or need. They had us loaded up quickly and efficiently.
Friendly and professional, I would recommend as I was by my father
Ryan (owner) answered my call on the second ring. Was very polite and confirmed pricing and options on the bedding we had selected. We went by the store, paid for our items, and everything was delivered two days later. Super Service! This is our fifth purchase from Jordan Bedding in the last 15 years. We will buy from them again in the future as needed.
We bought a king bed and it's wonderful, We told them what kind of bed we were looking for and it took about 5 mins and we were on our way home with our new bed
friendly, good quality product
I had a mattress made for my RV. I’ve used Jordan before for a mattress in my home. As usual that mattress is perfect!!! Great service and perfect craftsmanship!!!! Thank you!!!
Friends told us about Jordan’s, & we are so glad they did! We hadn’t bought a mattress in years & found them to be so much more reasonable than the big name furniture stores! One such store tried to sell us a $6000 mattress!! Jordan’s customer service is amazing & we love our new mattress & bed. If you’re in the market for a new mattress or furniture, go to Jordan’s! You won’t be disappointed!!
We had excellent service everyone very helpful and delivery right on time
Very pleased & satisfied will use Jordan & bedding for my. Future needs
Outstanding customer service!! This is the best mattress I have ever owned!! Perfect in every way!
They have been so accommodating!! I bought a bed and didn't work well for. They allowed me to change it out with out any problem. The new one is perfect!! I appreciate your kindness and the smooth return process.
Excellent customer service and a quality product.
Prompt and courteous! Would recommend Jordan bedding.
Best customer service ever!!!!
We bought 2 mattresses and a head board service was great they delivered next day service guys even vacuumed up mess great place highly recommend
We just brought this mattress home and I have to say the staff were very nice. The quality of the bedding material looks great. We are very happy with our experience there.
We recently bought a mattress set at Jordan Bedding and Furniture Gallery,, Malvern Rd, in Hot Springs,, we're both very pleased with our purchase.. If you need a good set of mattresses check Jordans out.. They make each set on site. we got a firm set due to my back problems... I love it, now I get a good night's rest and sleep....
Prompt delivery, excellent service, friendly staff, sale was quick and painless. Best prices in town!
Bought an heirloom plush last year for our guest room. Our visitors liked it so much we just bought another for the other room. Great staff and much better quality than you can get on line or at the crazy big stores where you can't even narrow down a decision. They have all the choices you need in one reasonably sized room. You can actually see the place they make them and look at the high end materials. You can flip the mattress too which is almost unheard of these days because it will actually last more than 10 years. Shop local for mattresses. Better quality and value.
They have always been very helpful and professional . Have bought from them several times.
We had been on vacation in our 5th wheel camper for about two weeks. The mattress in the 2018 model RV was terrible and had caused broken sleep and much discomfort. I stopped by Jordan Bedding and showed them the problem. Since my wife wasn’t with me at the time, I brought her back the next day. We returned to Jordan Bedding the next day (a Friday) picked out the type mattress we wanted, paid in full for the king sized orthopedic 2-piece special designed mattress and left with the promise that it would be a week or 10 days before they could manufacture the mattress. Wednesday of the following we received the call they it was ready for pick up. Eventhough we haven’t slept on the mattress as of yet, I have no issue with the service thus far. It is worth noting that this is the second camper that Jordan Bedding has built a mattress for us. We’ll do it again on the next camper too.
We love our new rv mattress..2 nights on it and backache is gone..Ryan was so helpful in choosing the best one for us..it is beautiful too.
I can’t say enough wonderful things about our dealing with Jordan Brothers’ Mattress. They made a mattress to fit our RV, and we couldn’t be more pleased. Customer service was outstanding, the turnaround time after we placed our order was quick, and the delivery guys were great! I would highly recommend Jordan Brothers!
Sales manager was awesome and helpful. Service was quick and exactly what we needed.
Ordered a custom size mattress over the phone with great customer service. The mattress was ready in a week and a half and was exactly what we needed. Very nice and personable staff.
Frequently asked questions
Do you offer custom mattress sizes and furniture options?
Yes, Jordan Bedding & Furniture provides custom mattresses and furniture made on site to fit specific size and style requirements.
What is the typical delivery time for mattresses and furniture?
Delivery times vary, but many customers report same-day or next-day delivery with professional setup and removal of old items.
How knowledgeable and helpful is the staff during the purchase process?
Staff are described as friendly, knowledgeable, and professional, providing detailed answers and assistance without being pushy.