Very pleased with customer service at Jordan's Bedding. We were pleased we had same day delivery of our mattress and they took care of our old mattress.
BUSINESS REVIEWS
Jordan Bedding & Furniture
4735 Malvern, Hot Springs, AR, 71901, United States
Write a reviewAbout Jordan Bedding & Furniture
Nestled in the heart of Hot Springs, Jordan Bedding & Furniture has been a trusted local favorite for over 35 years, renowned for their handcrafted mattresses and exceptional customer service. With glowing testimonials celebrating their fair prices, professional staff, and high-quality products, this family-owned business stands out for its dedication to comfort and customer satisfaction. Whether it's their accommodating delivery team or the personalized attention to unique bedding needs, Jordan Bedding & Furniture consistently earns top marks from loyal customers who appreciate the local craftsmanship and the pleasure of supporting a community staple.
Customer reviews
Showing 101–150 of 164 published reviews.
We picked up our mattress set as we live in the lower part of Arkansas. Only had them a week, but very pleased so far!
This place is the best!! My family has purchased 4 mattresses from them and have never been disappointed. Even the delivery guys were kind and courteous. I always recommend them to anyone looking for a great mattress.
Excellent service- the sales manager did a great job making sure we were taken care of and went the extra mile to make sure we got our new mattress quickly.
We experienced Jordan Bedding while staying Fox Pass Cabins in Hot Springs back in 2017 and have been talking about that mattress ever since. When we finally broke down and accepted it was time to replace our Tempurpedic we jumped at the chance to get a Jordan mattress for ourselves. Ryan was extremely helpful answering all my questions prior to committing to an order over the phone. He arranged shipping and everything went smoothly. Our mattress was delivered in excellent condition. My husband, who has back problems, has been sleeping so much better! We are very pleased!
We needed a twin bed for our daughter and were weary of searching through online reviews. Jordan Bedding was the closest option and our first stop in looking locally. We didn’t have to look further. We realized this location was a mattress and bedding store, we did not realize that they also have quality wood furniture AND make the mattresses on sight. The sales person was attentive and helpful without being over bearing. I usually hate shopping for big items like this because the poor employee works on commission and can be a little pushy. Not the case here! We found exactly what we were looking for and we’re able to to pick up the mattress and box spring a few hours later. I highly recommend this local institution!
I highly recommend Jordan Bedding. From sales to delivery everything was top notch. Great quality product!
Great experience on my first visit and bought twin mattress and box springs I was happy with the sales man
We went in on Monday Oct 18, found exactly what I was looking for, a 12” memory foam with a 2” memory foam topper for my camper! Feels just like my bed at home. Wonderful service, delivered the same day I bought it. Would definitely recommend Jordan’s!
We were very pleased with our experience at Jordan Bedding. We are a returning customer and have used them over the past many years. Wonderful service and great selection!! Very pleased with the quality as well!!
I just bought an orthopedic mattress on an adjustable frame. It is fabulous. The guys who came to deliver it were great. It didn’t take them very long to set it up and show me how to use it. They even hauled off the old stuff. If you are looking for a new bed, you should go look there. Reasonably priced and a pleasure to work with. Highly recommend them.
We had a positive experience at Jordan's. Ryan Callender helped us choose a new mattress, it was delivered on time as promised. Delivery guys were efficient and polite.
Love My new mattress. Service was excellent. The delivery and set up guys were very friendly and professional. This is one of the best places to buy a mattress, They know the mattress and can offer you the best information and help you get just what you need for a good night's sleep.
We bought a Heirloom Plush mattress set and it is very comfortable and sleeps great. The delivery men and customer service were great. I would highly recommend Jordan Bedding if you are needing new bedding.
friendly and reliable. They delivered and set up the fur niture when they said.
I ordered a customized rv queen size bed. Jordan made it within a week. Feels very comfortable. Wanna a custom made bed? Jordan can do it!
Great service! I had purchased a bed that was too large for my platform bed ,,, Called 2 days later and explained my problem ..... unbelievably nice and told me I could exchange for another with no penalty or delivery fee! Above and beyond all other mattress companies! Highly Recommend !
This is a great family owned business! We bought a new bed and mattress set! It was just what we needed! I would recommend them for sure!
We recently moved from SE Texas to Hot Springs Village. We needed a new King size mattress and box springs for our moving in day. We selected a model on Monday and Jordan made the new set, delivered and set it up by Wednesday afternoon. Service and quality of product is exceptional! We certainly recommend Jordan to all who want high quality bedding and sensational service. Dr. Steve and Gay Jenkins
Great and fast service!! Delivery was easy and the mattress is absolutely amazing!!
It is so refreshing to find a company you can trust! Jordan Bedding makes the best quality mattresses of any mattress manufacturer...hands down! And they stayed with two sided mattresses. So not only is a buyer not cheated out of half the life of their mattress but Jordan keeps the price reasonable. It was a treasure to find them. Their furniture is also top quality and priced fairly. Service is impeccable! Unlike everywhere else I shopped for furniture, there is no high pressure sales to buy something you don't want or need and can't afford here at Jordan. You get simple, confident customer service. Because they have the best there is to offer and they know their products.
We went to Jordan Bedding and found the mattress we were looking for at a great price. Delivery was great too.
Needed a king low profile box springs. Went to several places in Hot Springs but no one had any within timeframe needed. I called Jordan and they said they will make one and I picked it up the next day!
We had a great buying experience & the delivery was great, too.
Daniel was very helpful and I found that the prices were very reasonable
We had bought a different mattress from another place and after a year, I having horrible back pain. I was not able to sleep through the night. we went to Jordan Bedding and bought one of their king sets and I have finally been able to sleep through the night. This is an excellent place with excellent customer service!! I would HIGHLY recommend going there!!
We bought new box springs for our king mattress. We received great service and the price was also great! Very pleased with our purchase!
This is the second time I’ve used Jordan, products are great quality, thanks for being here in Hot Springs! Customer service was spot on..
Awesome service and the quality is excellent
Great Bed and super nice people to deal with!! Delivery was prompt and so considerate
They are the best! Customer Service & quality of products go unsurpassed.We recommend them to everyone that wants a good night’s sleep....Sweet Dreams 😴💤
Sales was wonderful and delivery was great. Very helpful and courteous on delivery.
I was greeted upon arrival at the showroom and the representative got a clean sheet from the stack to drape over any mattress I chose to try. After selecting one, and being very pleasantly surprised by the low price, I made the purchase. This was a Saturday afternoon and they were able to deliver on Tuesday afternoon. The delivery men were prompt, clean, and polite. I chose a memory foam mattress to replace the second of two tempurpedic mattresses I’ve slept on for the past 20 years. This mattress sleeps just as comfortably for about 1/3 the price. As a bonus I was able to support a family owned business snd my local economy. (I have no connections to Jordan Bedding)
customer service was great, Daniel did a great job. delivery guys were careful, nice and attentive. Mattress is wonderful!
Excellent service in the store and quick delivery service. Employees were prompt and courteous. They even took away our old bedding. So happy with our experience at Jordan Bedding and Furniture Gallery.
Had a wonderful experience. The sales person was very knowledgeable and detail about the products.
Friendly folks that work there. Had a special order matress made and it was ready in just a couple of days. Third mattress I have bought from them. Will definitely do business with them again.
I have purchased 2 Jordon mattress sets from them recently. Loved the first one so much, I bought another for the guest room. They promptly and courteously delivered the new ones and hauled off the old ones. They built custom twin mattresses for a bunk room for us many years ago.
We bought a mattress and support from Jordan Bedding and the delivery men were excellent. They will get a very good recommendation from us.
Frequently asked questions
Do you offer custom mattress sizes and furniture options?
Yes, Jordan Bedding & Furniture provides custom mattresses and furniture made on site to fit specific size and style requirements.
What is the typical delivery time for mattresses and furniture?
Delivery times vary, but many customers report same-day or next-day delivery with professional setup and removal of old items.
How knowledgeable and helpful is the staff during the purchase process?
Staff are described as friendly, knowledgeable, and professional, providing detailed answers and assistance without being pushy.