The verified review history behind DGD

Rating-only review. No written public comment was included with this record.

Nico was awesome man.

Superior service by Randy of DGD. Job was done quickly and with great expertise. Highly recommend.

Josiah was our technician. When he showed up. He asked a few questions, and then started analyzing what may be the situation with our opener itself. He ran some initial tests, explaining what he was doing along the way. Josiah looked over the out come of these hands on testing results. And made the determination, that the problem was most likely the circuit board inside our old school (2001) Sears Craftsman 1/2 horsepower opener. He gave us many options as to possible repair, and as far as replacement. Josiah gave us a good , better, best for replacement pricing, let us know all the payment options, and warranties that went along with repair or replace. We decided to go with replacement. Josiah explained (in detail), everything we needed to know. He was very knowledgeable with all the products, and parts that would be replaced, along with the new garage door opener as well. After we made our choice, Josiah went right to work. No break, no bathroom break, no lunch (we offered this to him many times while he was here). But Josiah just pushed trough flawlessly from start to finish. After completion. Josiah walked us through the entire new system, and how everything works. Josiah is VERY detailed, and a fast efficient technician. What we really enjoyed was Josiah did not try and rush our decision. ( I mean, when he showed up, we explained to him that we were in the process of getting a few estimates) and then we would make our decision on what company to go with. We only had 1 estimate prior to Josiah showing up. And we had 2 more estimates scheduled with other garage door companies after Josiahs estimate. Needless to say, we canceled the last 2 garage door estimates. And went with Duke and Josiah. Something else we noticed about Josiahs work ethic was, he did the job like he was actually working on his own home. Which to us, just speaks volumes to his character. We hope his other technicians, along with management, and owner of Duke Garage Doors, sees this review. And gives Josiah a much deserved company award of some sort. We know you probably pay him well. Since hes been with your company now for awhile. But sometimes its just not all about the money. Its pride and satisfaction by the employee, which in turn resonates to the customer. Going forward, we will certainly recommend Duke Garage Doors to our family, friends, and neighbors. And to Josiah. Job well done sir. We do certainly appreciate you. Respectfully B. James

Outstanding experience from start to finish! One of our garage door motors went out on a Saturday afternoon and Dukes was on the scene by early afternoon Sunday. Our technician, Brakki, actually got to us earlier than originally scheduled and was a pleasure to work with. He carefully explained all our options and seemed very knowledgeable about the products offered. Communication was excellent, with Dukes keeping us posted every step of the way prior to Brakkis arrival. We also feel that the price for the new motor was extremely reasonable. This is a company that seems to be doing everything right and I am happy to recommend them.

I was surprised by how fast Brakki arrived and repaired the door. Great service and great worker! Had it fixed not even seconds after I got home. I had a broken garage door spring. 10/10!

Same day service! I called at 12:45 and Bryon I was there by 4. He explained the repair and cost before beginning the job. He even reprogrammed two garage door openers. Bryon I was patient and answered all of our questions. Good technician and company!

Nico was fantastic. He is very knowledgeable about his profession and very passionate. He is determined to do the best job possible so you never have to worry about your garage door ever again. Highly recommend him!

Brakki was our technician and he was meticulous, efficient, and professional. Knowledgeable and helpful answering any questions we had. Highly recommend.

Chris was great and explain everything every step of the way with no sales pressure, just very detail oriented. Thanks

John treated me like a long-time customer from the start. Gave me clear options with no pressure, got the job done quick, and took the time to walk me through everything after. That kind of honest, down-to-earth service is hard to find these days. I would highly recommend!

John Hartley did a through check of the garage door and explained in detail what we needed too repair the door and replaced needed parts excellent customer service would highly recommend him to friends and family

Dukes was very responsive to my needs, answering my text on a Sunday and setting up a visit the next day to repair our garage door opener. I would definitively use them again. The technician was experienced, clean and friendly. He clearly walked us through all the features of our new system after install.

Brian C. was great! He came out and fixed my garage door the very same day.He was very knowledgeable and attentive and he knew exactly what he was talking about. He also did the job efficiently and quickly which I appreciated. Thank you guys!

Rating-only review. No written public comment was included with this record.

Dukes Garage Doors did an outstanding job putting in a new garage door for me. Highly recommend them.

The sales representative Will is the reason we purchased garage doors from Dukes Garage Doors. The installer Jordan was very professional and knowledgeable. We are super pleased we these garage doors.

they do the work correctly and fast with no questions asked!

Chris Youssef was great and very professional.

Everything went well - we crossed the finish line!