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Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.
What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.
These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.
From the earliest included record to the latest one currently displayed.
Distinct review sites represented in this business's matched history.
Included records with a public comment, not only a star rating.
The average among the included 4- and 5-star records, not an overall business rating.
Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.
Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.
Positive: Professionalism, Punctuality, Quality, Responsiveness The oven is a combination oven/microwave unit! Over 20 yrs old and the parts are no longer available. They had to send board out to be rebuilt which was what took time. Everyone was very responsive and Zack the technician was awesome.
Positive: Punctuality, Quality, Responsiveness, Value Very professional & responsive to need.
Our technician knew exactly what to look for and quickly diagnosed the problem. Within a few minutes he had the back panel off and got it figured out and resolved. He tested the oven before leaving to make sure everything was in working order. Very pleased with the communication and efficiency of this company.
Positive: Professionalism Very professional questions that I ask were received and answered swiftly. I was very impressed with this business.
Positive: Professionalism, Responsiveness
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Very happy with the service. Prompt, professional, quickly resolved the problem. I was surprised how affordable they were too. Definitely recommend.
Rating-only review. No written public comment was included with this record.
Positive: Professionalism, Punctuality, Responsiveness They were very detailed about my plumming...so I can understand it ...in the dummies version which I needed...
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value The pilot light on my water heater went out and I did not know how to light it back up. Come to find out there was another issue that made the pilot light go out. The technicians quickly identified the problem and I was all set. They mask the entire time and wore these little booties on their feet when they came into the house. I was terrified that I had to get a new water heater and pay hundreds of dollars that I just don't have. The technicians reassured me and made me feel better by fixing the problem. They saved me hundreds of dollars and performed their jobs quickly. Very professional I would definitely use this service again.
Service the first time out was good , he found the problem and had part ordered. But he also found another problem that had to be fixed and he also had to order that part. He came out second time and replaced a part then when the leather part came he came back out and replace it. I a very happy with the service. Would definitely use them again.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Responsiveness
Had a new stove under warranty. Burner went out. The service man was prompt, courteous,and did an excellent job. Would use this company again if needed
Positive: Professionalism, Punctuality
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value The company came out earlier than expected which was great, because we really needed to get our dryer fixed. The guy that came out was very professional and very polite and also gave advice for us. He came in fixed it within 15 minutes! I will definitely be using them again in the future!
Rating-only review. No written public comment was included with this record.
Positive: Professionalism, Quality, Value
Positive: Professionalism, Responsiveness
Positive: Professionalism
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