Home Services customer record

The verified review history behind Advanced Appliance Service Inc

Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.

Inspect the Review History View All Customer Stories

What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.

Request linkedConnected to ReviewTec activity
Score recordedFour or five stars included
Records visibleRead dates, names, and sites
Live totalsUpdated from recorded reviews
This business at a glance

A review history built from individual customer outcomes.

These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.

Dec 2019 – Oct 2026

Displayed history window

From the earliest included record to the latest one currently displayed.

3 sites

Public review destinations

Distinct review sites represented in this business's matched history.

1,523

Written customer comments

Included records with a public comment, not only a star rating.

4.9 / 5

Displayed-record average

The average among the included 4- and 5-star records, not an overall business rating.

About the featured business

Advanced Appliance Service Inc

Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.

1,817 public outcomes are available to inspect below.
The evidence behind the result

Inspect the individual review history.

Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.

Advanced Appliance Service Inc live record 1,817 matched reviews
BBB
5-star public review

Very efficient appliance repair business. The staff and technicians are prompt, courteous, and professional. They diagnosed my issue and ordered the parts. Once the parts were received they scheduled an appointment to see install them quickly. The techs call when they were on route and completed the repairs. Im very pleased with the service I received.

Public review from NELSON H
Google
5-star public review

Craig was a reminder that good character and values are still around. My kids were there, he greeted them, and was kind and willing to help. It did not seem as if he was even there to work, almost like inviting a friend in that just so happened to know how to resolve my issue, lol!! I cleared out his work area, and within 20 or so mins, he was finished. A true stand up guy 💪🏿 We can’t make good people but only find them, Advanced Appliance you have found a good one!

Public review from Jeremiah Spooner
Google
5-star public review

We always receive great service with Advance from the customer service to the technician completing the job. Advance has become our go to for any necessary repairs.

Public review from Olinthia Fielding
Google
5-star public review

The technician called me 30 minutes before he arrived to my home. This gave me plenty of time to leave work and meet him at my home. He was very pleasant and ask me what was the problem with my washer. I explained the problem and he proceeded to check the washer for initial repairs. He did discover the problem and replaced the drain pump. He was able to install the drain pump in a matter of minutes and allowed me to get back to work. I’m very pleased with the service the technician provided with a reasonable repair amount on the bill.

Public review from Michael Cook
Google
5-star public review

Do good work

Public review from Larry Harris
Google
5-star public review

A good job done at a reasonable price.

Public review from Jim Freeman
Google
5-star public review

Timely and professional repair.

Public review from Robin Linville
Google
5-star public review

They were able to fit us in quickly and communicated with us as promised. Would highly recommend using them for your heating and air services.

Public review from susie w
Google
5-star public review

Great to work with, timely, and put forth visible effort to resolve our issue. Would highly recommend!

Public review from mike kidd
Google
5-star public review

The issue was resolved. The technician was knowledgeable enough to diagnose and address the issue with the appliance.

Public review from Pankaj Amesar
Google
5-star public review

Friendly and knowledgeable.

Public review from Charlotte Christensen
Google
5-star public review

Very professional and great communication too. I appreciate the technicians thoroughness.

Public review from Judy Turpin
Google
5-star public review

The technician was very knowledgeable and fixes my microwave!!

Public review from Stephanie Boone
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Eric Scholz
BBB
5-star public review

Technician called prior to coming out. He arrived promptly at the time of the appointment. The tech was respectful of my home and removed his shoes (it had been raining outside). He diagnosed the problem and repaired it within 20 short minutes.

Public review from M. L. L
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Cheryl Savage
Google
5-star public review

We have been loyal customers of Advanced Appliance for years and trust them implicitly. They definitely know how to take care of their customers and we can’t recommend them high enough.

Public review from Tom Boone
Google
5-star public review

Very professional

Public review from Jonmark Mayes
Google
5-star public review

Very prompt and polite. Can't do anything about the cost of freon. Plus, they did not try to push some service contract on me, which I very much appreciate.

Public review from Samuel Woolwine
BBB
5-star public review

I always call Advanced when an application breaks down. From an actual person answering my phone call to repairmen who know their stuff, Im pleased with the excellent quality of their service and work.

Public review from Margaret D
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