The verified review history behind Advanced Appliance Service Inc

Kind staff and were in and out quickly. Installed a device I didn’t even know I needed to help with allergies. Highly recommend them!

Had a service man (Wayne) come to fix my unit on my home warranty through the Cinch Home Services program. He replaced a pair of capacitors and a bad relay and added a pound of freon and got it working. He discovered a lot of mold and mildew in the air handler and installed a UV light to help eliminate that after treating what he could get to . Overall I was extremely pleased with his work. We now have a very efficient AC in the house.

Ken is outstanding! Thanks to all.

Excellent professional HVAC service!Arrived on time and diagnosed the problem.

Jeremy did a wonderful job explaining his findings ans repairs. He's a great employee to have. Sincerely Robin Rominger

Rating-only review. No written public comment was included with this record.

Great service professional and friendly

Great experience! Service Technician was fantastic.

Fast, efficient and professional service. I would suggest them to all my friends.

Very satisfied with the polite, knowledgeable technician. Work was completed in a timely manner. Will use Advanced again.

The team from scheduling to the repair man, Jeremy were courteous and kept in communication. Jeremy was on time and communicated what the issues were with my HVAC and fixed it in a timely manner. Any questions I had, he answered.

Great job done!

Great service. Technician diagnosed problem, researched parts and recommended solutions based upon the age of the appliance

From our experience, heating and air companies are like snake oil salesmen. They try to sell you something you dont need or they lie about repairs that are needed. Advance Appliance didnt do this, repaired our air conditioner and gave us suggestions on a couple of others things that needed to be done without any hard sales pitch. We will use them on a future repairs.

Professional and exceptional service.

Prompt and knowledgeable. Great customer experience.

Excellent representative came, explained problem , repaired. Explained where we could understand and explained repairs.

The repair was done quickly and efficiently

Rating-only review. No written public comment was included with this record.

I’ve had service appointments with Advanced Appliance Service booked through my home warranty and they have been exceptional every time. In 2018 they serviced and repaired my HVAC unit over Labor Day weekend when it stopped working and I was exceptionally anxious having a newborn at home who had just come home from NICU. It was almost 5 years until I needed the unit serviced again and, unfortunately, a different service provider was sent by my warranty company. The other service provider recommended a total replacement of the unit, which wasn’t covered by my warranty, and what little maintenance they provided barely helped it limp along for the rest of the season. I was very suspicious of them recommending such an expensive solution and it cost me months of worry and dread. When the weather got warm recently, I noticed my system was working too hard, not performing well at all and definitely not cooling properly. I was glad when AAS was assigned as the service provider through my warranty and, once again, they’ve done an outstanding job. The fan blows as it should, the air is noticeably cooler, and my house is far more comfortable than it was at the end of last summer. It’s very clear now the other company was interested in an expensive total system replacement for their benefit rather than addressing the issues at hand. Advanced Appliance completed the work asked of them and has brought me a lot of comfort, both physically and financially. It means a lot.