Home Services customer record

The verified review history behind Advanced Appliance Service Inc

Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.

Inspect the Review History View All Customer Stories

What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.

Request linkedConnected to ReviewTec activity
Score recordedFour or five stars included
Records visibleRead dates, names, and sites
Live totalsUpdated from recorded reviews
This business at a glance

A review history built from individual customer outcomes.

These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.

Dec 2019 – Oct 2026

Displayed history window

From the earliest included record to the latest one currently displayed.

3 sites

Public review destinations

Distinct review sites represented in this business's matched history.

1,523

Written customer comments

Included records with a public comment, not only a star rating.

4.9 / 5

Displayed-record average

The average among the included 4- and 5-star records, not an overall business rating.

About the featured business

Advanced Appliance Service Inc

Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.

1,817 public outcomes are available to inspect below.
The evidence behind the result

Inspect the individual review history.

Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.

Advanced Appliance Service Inc live record 1,817 matched reviews
Google
5-star public review

First of all the ladies that answer the phone are very genuine and make you feel important.that is great customer service.Scott was great and got the problem fixed quickly.This is not the last time I will use this company KEEP UP THE GREAT WORK

Public review from Ricky Sheffield
Google
5-star public review

Best service hands down! My A/C went out and I had family coming into town the next day, I called in and spoke to a wonderful woman who answered the phone and she said they were booked, after she heard my story, had a tech at my door in an hour. The technician that arrived was polite, efficient and actually very funny!!! They have my business from here on out! Highly recommend them!! Thank you guys!!

Public review from Amy
Google
5-star public review

Tech quickly diagnosed the issue with our spare fridge/freezer, installed a part and it is now working properly again. He said to monitor it for a day or so and to call them if I have any further issues with it not working.

Public review from Tom White
BBB
5-star public review

Advanced is a big, responsible company, been servicing us for years, replaced our system for as good a price as we could find, gives us relevant advice on occasion. Some techs are more savvy than others, though.

Public review from John H
Google
4-star public review

These days is hard to get someone out before a week or so. But when they do get out they are always great. There phone agents are great.

Public review from Nichole Patino
Google
5-star public review

Replacement of heat pump system.

Public review from Lee Troop
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Pegg williams
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Cheryl Trotter
Google
4-star public review

they were very professional and did an excellent job.

Public review from stephen bernard
Google
5-star public review

Nice to have an honest gentleman to service my problem

Public review from Harold Hinson
Google
5-star public review

Ben at Advance Appliances Service was awesome to work with. He showed up on time, was professional, skillful in diagnosing the issue. After determining the issue, Ben went out of his way to pickup parts for same day repair. He had me up and running within hours. Thank you Ben for making my day!

Public review from Boss
Google
5-star public review

The scheduling and customer service was easy. The technicians were knowledgeable and answered all our questions. This was my first experience with this company. They showed up as scheduled and completed our GE refrigerator repairs to our satisfaction. I will use them again in the future.

Public review from Angelita Dulin
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from Nicole McLean
Google
5-star public review

Initial phone call for service was answered promptly and an appointment was scheduled at my convenience. Repair person showed up as scheduled and completed the work in a professional manner. Would recommend to others!

Public review from Ann Russell
Google
5-star public review

Tristan, the young man who came out to install my dishwasher, was very personable, friendly and professional.

Public review from Miriam Willis
BBB
5-star public review

outstanding service. the serviceperson took the time to answer all questions,

Public review from phillip l> c
Google
5-star public review

Came during the scheduled time and fixed the appliance.

Public review from Larry Bridges
Google
5-star public review

Fixed my system did good work

Public review from Joe Berry
BBB
5-star public review

First time using them. This company are great people that are kind, professional, “very knowledgeable” and courteous and saved us a 10k unnecessary bill or loss. We will most definitely be using them in the future.

Public review from Darryl and Tasha H
Google
5-star public review

Once referral was made to Advanced Appliances, the immediately contacted me to schedule an appointment. After completing the initial assessment of the problem, I was immediately contacted to schedule a date/time for them to complete the repair. The staff members were cordial and very knowledgeable about the plumbing field. The repairs were completed in no time. Truly appreciate all that they did to make my pipe repairs.

Public review from William Pass
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