Home Services customer record

The verified review history behind Advanced Appliance Service Inc

Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.

Inspect the Review History View All Customer Stories

What verified means here: every displayed result is a public 4- or 5-star review connected to a ReviewTec customer request.

Request linkedConnected to ReviewTec activity
Score recordedFour or five stars included
Records visibleRead dates, names, and sites
Live totalsUpdated from recorded reviews
This business at a glance

A review history built from individual customer outcomes.

These numbers summarize the exact review records available farther down this page. They are not impressions, clicks, private survey answers, or an estimate.

Dec 2019 – Oct 2026

Displayed history window

From the earliest included record to the latest one currently displayed.

3 sites

Public review destinations

Distinct review sites represented in this business's matched history.

1,523

Written customer comments

Included records with a public comment, not only a star rating.

4.9 / 5

Displayed-record average

The average among the included 4- and 5-star records, not an overall business rating.

About the featured business

Advanced Appliance Service Inc

Advanced Appliance Service Inc. has been providing home services to the Triad area since 1967.

1,817 public outcomes are available to inspect below.
The evidence behind the result

Inspect the individual review history.

Each card preserves the recorded score, public review site, reviewer name when supplied, and capture date. Newest records appear first.

Advanced Appliance Service Inc live record 1,817 matched reviews
Google
5-star public review

The service men were able to fix the problem and offer suggestions for future service. The office personnel went out of their way to work us in for faster service.

Public review from April Baucom
BBB
5-star public review

Your Tech David M***** did a thorough check up of the older dishwasher and concluded that over time the lines had gotten smaller because of debris buildup..he suggested that we purchase a cleaning tablet which we have and will start using today. We were impressed with his thoroughness and dogged quest to really find out what was wrong. Thanks again ***** *** ***** ******

Public review from Alice D
Google
5-star public review

Great customer service and Awesome professional technicians. My oven is fixed and I'm very appreciative.

Public review from Melvernia Holly
Google
5-star public review

I had a pipe leak at my well pump that I noticed on a Saturday morning. Fortunately we have a home warranty. Since it occurred on a Saturday, I was hopeful of getting quick service but wasnt really expecting it on short notice. Advanced Appliance Service handled the call and while they were not able to come out until Tuesday, their representative Pablo was able to make the repairs. It took a bit of ingenuity due to the location of the leak, the age of the well and not so great weather but he worked it out and got us back up and running. I can't speak to the value since the home warranty covered the cost after the deductible but was very happy with the service.

Public review from Tom Setliff
Google
5-star public review

Fantastic service! Fixed my vintage refrigerator quickly and cost effective!

Public review from Everything Euro
Google
5-star public review

Technician was on time, polite, and very knowledgeable. He was friendly and was caring about the customer. I will definitely do business again with Advanced Appliance. Their office staff was also friendly and helpful. Overall excellent experience. Thank you!!

Public review from Jessie Lynn Wood-Powell
Google
5-star public review

They were very honest in their assessment of the issue with my refrigerator. I will definitely use them again in the future.

Public review from Derrick Worthington
Google
5-star public review

Great guy.

Public review from John Fisher
Google
5-star public review

Jeremy was great! Answered my concerns, estimated what we could do remedy some issues, and was extremely professional. I've used AA since 1997, and have always been pleased with their knowledge, professionalism, and expertise.

Public review from Robert Martin
Google
5-star public review

Good job as always.

Public review from Lance Morgan
Google
5-star public review

Never had a problem with their service techs or the work performed. Put in and serviced my heat pump. Easy to call the office and relay my problems. Can actually speak to a person the same day I call. Customer service on all fronts is great. Would recommend them to all my friends.

Public review from Barbara Lineback
Google
5-star public review

The service tech was Very Courteous in explaining different things about my dishwasher. What works best and what doesn't. He tested his repair and stayed there to make sure it was working right. Oh!..he arrived when he said he would and everything seemed to be working properly. "Thank You" Advanced Appliance Service.

Public review from Marshall Spencer
BBB
5-star public review

Professional in service and attitude. Showed knowledge and experience in fixing our fridge.

Public review from Josephine G
Google
5-star public review

They were good

Public review from Susan Iannarone
Google
5-star public review

Very professional

Public review from Vanessa Hairston
Google
5-star public review

Rating-only review. No written public comment was included with this record.

Public review from A C
Google
5-star public review

The 2 men your very helpful and professional.

Public review from Karl Florian
BBB
5-star public review

Jeremy was professional and knowledgeable about the issues we were experiencing. Would highly recommend.

Public review from Aaron A
Google
5-star public review

The electrician came out to my home was very professional. He and his apprentice diagnosed the issue, showed me the actual problem, explained the resolution, then proceeded to fix the issue once received the ok from me.I give this company 5 stars. I know this seems what everyone should do but somewhere this professionalism was lost over the years.

Public review from Carter Jones
Google
5-star public review

A great job was done. Great experience

Public review from Anthony McCoy
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