Did amazing job with my computer and kept me updated along the way
BUSINESS REVIEWS
Freeport Computers
132 Oyster Creek Dr, Lake Jackson, TX, United States
Write a reviewAbout Freeport Computers
Freeport Computers offers expert computer repair and upgrade services with a personal touch. Known for clear communication and thorough work, they ensure every client understands the process through detailed updates and photos. Whether it's cleaning contaminated files, installing additional memory, or troubleshooting complex issues like gaming PC boot failures, their knowledgeable team handles it all with care. Customers appreciate the attentive service and the owner's commitment to going above and beyond expectations. Located in Lake Jackson, this trusted shop is a go-to for anyone needing reliable computer support and upgrades, combining technical skill with friendly, patient guidance to keep your devices running smoothly.
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can’t say enough good things about Freeport Computers. The owner went above and beyond with communication—sending photos, calling to check in, and walking me through every detail to make sure I got the most out of my custom-built PC. I dropped my system off and within just a few hours, everything was done—same-day service that was fast and flawless. He fine-tuned my setup by installing performance-boosting software and even downgraded Windows 11 Pro to IoT for smoother performance. On top of that, he personally taught me how to use OBS, PCSX2, and how to properly handle BIOS files for PlayStation 2 emulation. His expertise, patience, and dedication made the whole experience smooth, educational, and surprisingly quick. It’s rare to find this level of knowledge and customer focus—highly recommended!
Blake did a super job of upgrading my wife's all-in-one, cleaning up some contaminated files and opening up the machine for a thorough cleaning and additional memory installation. He is quite knowledgeable and patient when dealing with a tech-challenged person, (me). Going foreward, I will continue taking my business to him and recommend his services highly.
In response to my Gaming PC’s inability to boot properly, I contacted Freeport Computer for assistance. Despite my uncertainty regarding the underlying issue, I am grateful for their prompt response. Upon receiving my computer, Freeport conducted a thorough diagnosis and identified that my GPU had reached its end-of-life cycle, necessitating replacement. Additionally, they uncovered several other unforeseen problems that were not previously apparent. The repair process was completed efficiently, and the PC was thoroughly cleaned. I highly recommend Freeport Computer for any computer repair requirements.
Frequently asked questions
How does Freeport Computers keep customers informed during repairs?
Freeport Computers provides regular updates throughout the repair process, including photos and calls to explain progress and details.
What types of services does Freeport Computers offer for custom-built PCs?
They offer same-day service, performance tuning, software installation, OS adjustments, and personalized guidance on software and hardware use.
How does Freeport Computers handle technical issues and customer support?
They perform thorough diagnostics to identify problems, communicate findings clearly, and provide patient, knowledgeable support even for less tech-savvy customers.