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BUSINESS REVIEWS

Ashley Homestore

3622 W Granville Rd, Columbus, OH, United States

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About Ashley Homestore

Ashley Homestore in Columbus stands out for its exceptional customer service and vast selection of quality furniture. With a team praised for being friendly and professional, they ensure a no-pressure shopping experience, guiding customers to find exactly what they need. Whether it's the perfect sofa and ottoman set or a power chair for an elderly relative, the staff, including the commendable Lisa K., goes above and beyond to assist. Customers appreciate the in-store prices, often finding them more favorable than online, and the opportunity to test products before making a purchase. Thanks to team members like Rick and Lisa, visitors leave looking forward to their delivery day, confident in their choices. Ashley Homestore in Columbus is a prime destination for those seeking great selection and even greater service.


Customer reviews

No reviews are available in the request history yet.

Additional Google reviews

These stored four- and five-star Google reviews supplement the request history above. They may overlap with that history and are not added to its total.

The Ashley staff were friendly and quite helpful with my recent sofa and ottoman purchase. No pressure. Professional.

Maureen SullivanMar 24, 2025Google

Lisa K. helped us find the perfect power chair for an elderly relative! Great selection and service at this location. The in-store price was less than online, and we appreciated being able to teat the chair before buying. Thank you!

NoraMar 23, 2025Google

Thanks Rick and Lisa! We had a great visit, they took the time to get us what we needed and we can’t wait for our delivery day.

Melody ReedMar 06, 2025Google

Frequently asked questions

What kind of customer service can I expect at Ashley Homestore?

Ashley Homestore staff are generally described as friendly, helpful, and professional, providing assistance without pressure during purchases.

Can I test products like power chairs before buying?

Yes, customers have reported being able to test items such as power chairs in-store prior to purchase to ensure suitability.

How does Ashley Homestore handle delivery and order fulfillment?

The store staff typically take time to understand customer needs and coordinate delivery, with customers expressing anticipation for their scheduled delivery dates.