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BUSINESS REVIEWS

WhataHotel!

377 Alhambra Circle, Coral Gables, FL, 33134, United States

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About WhataHotel!

Nestled in the picturesque Coral Gables, WhataHotel! offers an unparalleled booking experience for discerning travelers seeking luxury accommodations with a personal touch. Celebrated for over a decade, this esteemed agency prides itself on securing exclusive deals and coveted perks, such as complimentary breakfasts, potential room upgrades, and spa credits. With a user-friendly platform and a curated selection of premium hotels worldwide, WhataHotel! ensures a seamless reservation process. The dedicated team, led by the highly praised Richie Massa, is committed to enhancing each journey, providing exceptional customer service that transforms trips into unforgettable experiences. Whether it's a family vacation or a solo adventure, WhataHotel! is the go-to for extraordinary travel with added value.


Customer reviews

Showing 251–300 of 354 published reviews.

Google

We have used What a Hotel for the first time during our most recent vacation. I booked three different hotels through them and it was absolutely AMAZING! I was able to get an upgrade at ALL the three properties, plus the daily breakfast and F&B credit. For the same price as the hotel website you get lots of free perks. I highly recommend booking through What a Hotel and especially Maria Rodriguez. She provided us with an amazing customer service. I will be using them for all my travels from now onwards. Thank you!

Patrik GemmelAug 08, 2019
Google

Amazing service. I have been working with What a Hotel for years now and call them whenever I travel. Ask for Richie, you wont be sorry,.

Michelle SylviaAug 08, 2019
Google

This experience with WhataHotel was fantastic. We changed our plans in the middle of booking and it was no problem...great attitudes. We are so looking forward to our trip..thanks

Harold EldridgeAug 08, 2019
Google

I have used WhataHotel several times to book hotels because of the Exclusive Perks that come with each hotel reservation. This is such a great deal and we have had such an amazing time with each luxury hotel we have stayed at. We will continue to use WhataHotel whenever we can.

Sara L SollowayAug 06, 2019
Google

Richie is always a pleasure to work with! Prompt and Professional! My wife and I appreciate his help.

Jonathan SmithAug 02, 2019
Google

Jenn SpringerAug 01, 2019
Google

We have used What a Hotel many times for hotel reservations and they are AMAZING! Love the free perks!! They are always prompt and efficient and do an excellent job with the details of our booking. For the same price as the hotel website you get lots of free perks-- for example at the Four Seasons Maui you get free buffet breakfast for 2 every day. I highly recommend booking through What a Hotel!

Jennifer DupreJul 31, 2019
Google

Great customer service team that responds promptly and professionally whenever I had any questions or concerns . I’ve used their services on multiple occasions and have never been disappointed. Also note that their exclusive perks ensured that I booked all my trips through WhataHotel! I would Highly recommend them. They rank 5.0 on google for a reason.

Jason BilanJul 30, 2019
Google

Simply the best! Had many great experiences with them.

Abed JabrJul 29, 2019
Google

Amazing website. I booked the hotel with unbelievable good condition. I'll review again after trip.

BONGCHAEJul 26, 2019
Google

I have used what a hotel for vacations every year for the last 4 years and it has always been an amazing experience. Richie is awesome to work with; as are the other members. They have been flexible with me when I have needed to move things around due to family emergency and they have also helped with upgrades and making the decision on which resort to stay at each time. All around wonderful experience!

Renée BajorekJul 25, 2019
Google

I booked four seasons in maui from this site. As you guys know, that hotel is so expensive but prices are not much different between booking site even four seasons's official site. When you want to book this hotel, here is the best booking site I think.. Because they'll give you to so much useful privilege.

hyo jeong YoonJul 22, 2019
Google

What an amazing experience!!! Richie was so helpful and responsive and did I mention the hookups he got us!!! Not only did he get us a room rate that was better than what was posted online but also got us breakfast included and a $100 resort credit! Beyond grateful for being connected to Richie through a friend. Thanks so much! I look forward to using you for many more hotel reservations.

Kelly RussellJul 20, 2019
Google

Amanda ChanJul 20, 2019
Google

I found a hotel for the service I wanted on the website that I happened to find and made a reservation!! It was helpful because the information was organized conveniently. Thank you.

A Google UserJul 18, 2019
Google

We have worked with Richie Massa for several years and he has helped us book many luxury hotels around the world in some of the most exotic locations. Richie takes customer service to the next level. He is exceptionally responsive, attentive, and kind, constantly looks for better deals and perks, and gives spot on recommendations. Because of him, Whatahotel has become our go to resource for booking our trips, and we take a handful of these trips every year. As fans of travel and discovery of new destinations and cultures around the world, Richie and Whatahotel have become indispensable partners who have made each of our trips a great success. Thanks Richie!

Hicham IbrahimJul 15, 2019
Google

What a hotel is great place to book you next vacation. We have always had great experience with them everywhere we used them to book our hotels. I would recommend what a hotel to anyone that wants to have first class experience on your next vacay.

Nader RonaghiJul 11, 2019
Google

Chaopeng ChenJul 05, 2019
Google

Tim BachJul 04, 2019
Google

Bill DuweJun 27, 2019
Google

Best site for booking all hotels. The extra perks are great!

Erik ThysenJun 27, 2019
Google

Rachel BaylorJun 27, 2019
Google

Had the good fortune to select Riichie Massa to book hotels in several cities and towns in England. He did an excellent job giving us several choices of hotels that all included breakfast each morning. Everytime I emailed him with a question I received a reply within 24 hours. My wife and I were very pleased with his suggestions and his knowledge and highly recommend him.

A Google UserJun 26, 2019
Google

Tony ChebliJun 25, 2019
Google

Patrick ManganJun 24, 2019
Google

I heard about this site from a friend, and it is really great! I got an automatic upgrade to the suite I had wanted to book initially (but didn't want to pay for), and when I arrived at the room I had a dessert and card waiting for me from the travel agents. The personal note was a very sweet touch! I was celebrating a new job, so the surprise made the trip even more special. I will absolutely book with them for my next trip!

Ashley BarrettJun 23, 2019
Google

I have been using WhataHotel for years. They are a real travel agency with real agents who care about you...it’s not just an anonymous website. The upgrades, the breakfasts that are included, and the rates are as good as any or better...for the best hotels. Richie is great....and he's only one of many.

Susan RosensonJun 22, 2019
Google

When I'm going on a holiday , I always book with a Whatahotel. The best customer service + excellent perks at the great hotels. Simply the best

A Google UserJun 21, 2019
Google

Site very easy to use and book reservations.

Robert SzikmanJun 20, 2019
Google

Amazing customer service and the property was wonderful. We hope to use What a Hotel again soon! Thank you for all of your help, the perks were fantastic!

Alexandra De NataleJun 20, 2019
Google

Easy booking with great deals for great Hotels

ben tarneyJun 19, 2019
Google

Very cool perform for searching luxury hotels around the world, the price tag with the exclusive benefits is nearly similar for booing the regular rate from official website but you could enjoy so much more while you stay with the benefits. Love this site!

Andrew SunJun 15, 2019
Google

This is the best site to book 5 star hotels! Not only are the hotels top notch, but the perks as well! So happy to have discovered this site years ago and we tell everyone we travel with about the fantastic deals and customer service!

Mayra SustaitaJun 15, 2019
Google

Kt ZarbJun 12, 2019
Google

Sharon DimuraJun 10, 2019
Google

Booking with Whatahotel! has always been a fabulous experience. Their staff is extremely responsive and helpful and some of the best vacations of my life have been booked with WhataHotel! Thanks!!

Matthew FryJun 07, 2019
Google

Love the perks!!!! Selection of hotels is top notch. I ran into some booking issues a few times, Ritchie and his team promptly took care for me.

Danny NguyenJun 05, 2019
Google

Mary DavidsonJun 04, 2019
Google

Nuv GillJun 04, 2019
Google

We have had the good fortune of booking our travel with Whatahotel for the past 4-5 years. We generally take a nice vacation yearly and have been more than satisfied with the excellent service and “fantastic perks” that travelers receive by booking through Whatahotel. I’m continually amazed that so many people just book through the big name travel sites and figure that they’re getting good deals. When we book thru Whatahotel we have regularly gotten a room upgrade, complimentary breakfasts daily, late checkouts, hotel spa or miscellaneous credits, plus any hotel specials that are open to the public. I would recommend Whatahotel to everyone! They’ve been great for us, every time we travel. I wouldn’t even consider using any other company...we’re very very satisfied! 5 stars for sure.

neal goldsteinJun 04, 2019
Google

Vacations are wonderful. Planning for them can be stressful. With Richie’s help much of that stress was alleviated! I really appreciated his prompt responses and helpful suggestions. It’s great having an agent to support you in your bookings and the added perks to booking through whatahotel makes the trip feel that much more special. Thanks Richie!

Wendy SpaldingJun 01, 2019
Google

This was my first time booking with WhataHotel! and it was very easy and simple. I did have a few questions prior to booking and the customer support over the phone and via email were excellent and fast. Thank you for the great travel booking experience!

Angela McMurrayMay 31, 2019
Google

Excellent customer service and great deals on high end hotels. Highly recommend! Richie always comes through!

Daniel RamosMay 30, 2019
Google

Easy to book hotels and come with many perks!! YEssss!!

Mariko KomatsuMay 29, 2019
Google

This a great website with good value on all the best hotels in the world. I book all of my stays through this website and have told all of my family and friends about it.

Edward SchwartzenburgMay 28, 2019
Google

We have used Whatahotel for intercontinental in Vietnam and Windsor court in New Orleans. Great prices that comes with breakfast and room spending credit. Excellent customer service.... we arrive and our room wasn’t ready, they called immediately and talked to management and resolve issue immediately . Fantastic personal service over all the other sites or agency.

Thao BuiMay 27, 2019
Google

Dino MelchiorMay 27, 2019
Google

Sheetu JainMay 25, 2019
Google

The complimentary perks and concierge level customer service make working with Lorraine Travel (WhataHotel!) for your luxury hotel needs a no-brainer!

Constance KovachMay 24, 2019
Google

Whatahotel made booking our trip so easy! The exclusive perks really made the difference on why we chose their site. All around great experience!! We will be using whatahotel for our next trip.

Angie RichMay 22, 2019

Frequently asked questions

What types of hotels does WhataHotel offer bookings for?

WhataHotel specializes in high-quality, luxury hotels and resorts worldwide, focusing on properties that provide premium experiences and amenities.

What kind of perks can I expect when booking through WhataHotel?

Bookings often include perks such as free daily breakfast, room upgrades when available, resort or food and spa credits, late check-out, and welcome amenities depending on the property.

How does WhataHotel handle customer service and booking support?

WhataHotel provides personalized customer service with knowledgeable agents who assist with booking, changes, and special requests, ensuring smooth communication and support before and during your stay.