BUSINESS REVIEWS

DGD

11243 St. John's Industrial Parkway South, Jacksonville, FL, 32246, United States

About DGD

DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!

Customer reviews

Showing 251–300 of 336 published reviews.

Google

Artur was so professional. He arrived on time and had good communication before arriving. He was very friendly and knowledgeable. He repaired my Garage Door Opener quickly, replacing the Logic Board. I recommend Dukes Garage Doors and Artur for garage door repairs.

Google

Responded quickly, very polite. Installed new Garage door opener, works very smoothly.

Google

The technician was professional and very helpful. Highly recommend.

Google

Josiah was easy to work with and did a great job

Google

We had a broken spring....they came out and did a great job

Google

Josiah did Great job

Google

Artur was very kind ,helpful and open to all my questions asked, he provided an excellent service. Artur is very cordial individual employee. I will definitely request his and your company's services again in the near future. Thank you so much

Google

I had a garage door opener that needed repair. I called on a Thursday. They tried to get to me that day, but couldnt make it until the next morning. Wonderful response time. They completed the work within an hour, repairing the opener and servicing the door itself. They charged me $130 which I found to be very reasonable. I will definitely call them again and would highly recommend them.

Google

Couldnt be happier with our service from DGD. Im so glad we got a 2nd quote from your company! They came out quickly, gave us numerous options, and honest advice. They were able to make repairs on site (which didnt break the bank before the holidays)! The servicemen were professional, friendly & thorough. Thanks Randy & DGD for your service, you have earned our business & we will be referring you again & again!

Google

Very nice and knowledgeable technicians.

Google

Josiah did a great job replacing the spring and cables and he provided some other general maintenance. The price was reasonable compared to previous work done.

Google

Josiah is the best explain everything in detail You can tell he has people skills. Thank you Josiah

Google

Arthur did a great job replacing the seal underneath the rollers and the spring.

Google

Technician Josiah did a great job.

Google

Getting this screen door for my garage was an awesome decision. Had a roll up motorized one for 15 years but decided to go manual. I was skeptical at first. I watched Mike Steve and Kurt through the whole process. As they began assembling it my mind was quickly put at ease. Truly courteous and knowledgeable professionals. They definitely put my needs first. It was refreshing to be able to speak with throughout the process. Mike explained about the use & warranty of my door. He left nothing out. Thanx guys for your hard work and dedication to your business and your customers.

Google

My garage door needed to be repaired, so I placed a call to Dukes Garage Doors, and they gave me a time frame. The technician, J. Battle, arrived and did what he needed to do in less than an hour. Job well done.

Google

Great service, responded same day and resolved the issue very quickly. The price was very reasonable.

Google

I didnt realize the last time I needed was in 2016 at that time I was very satisfied with their service. Today I needed a lot and knew DGD was the right choice. Again I was very pleasd with Bryan who dx my garage opener and told me what was wrong. I knew it had to be done I am so happy with his knowledge and explained everything for this 90 year old woman. Thank you Bryan and I would recommend you anytime .

Google

Chris was the best tech I have ever had, fast polite and reasonable.

Google

Dillan was very friendly and helpful. He gave us an estimate for a new door as well as just for changing the belt. He was very careful around a car that wouldnt start so we couldnt back it out.

Google

On time, quick and efficient!! Highly recommend DGD and Bryan Aucoin!!!

Google

Aaron took care of my door in a timely manner.

Google

called and they showed up, full detail of what was needed with cost. very friendly and professional.

Google

I’m so happy with the garage door opener. Great service, professional, respectful and friendly. My garage door was so loud and clunky, now it’s quiet and I smooth and I can open/close remotely from my phone.

Google

Garage door opener on last leg. Tech name of Bryan came to evaluate. Explained in away to understand . No bs , after that had him repair it . Excellent job. Would Definitely recommend him.

Google

I had a great experience with Dukes Garage Doors. My Service Technician was Aaron E. from the Jacksonville location. He was very knowledgeable & informative. I initially requested a Tune Up for my Garage Doors & Openers however he explained that I my Door Springs were in need of replacement and thru our conversation I decided to have that done along with replacing my aging Garage Door Openers and Dukes gave me a very good price to go ahead and have Aaron do the work. Dukes is a Very good Company and they kept me informed of when Aaron was going to arrive for my service appointment.

Google

Great company. I received quality, same day service.

Google

Called late Friday and came out on Saturday. Great work replacing the garage door motor. Super job!! Thanks Dillon.

Google

DGD always does a great job! They are the only company that we have used, and will continue to. The crew is always honest, and don’t try to up sell. Thank you for giving great service!!

Google

Great service and pricing. Jimmy did a great job. I highly recommend.

Google

The Dukes repair rep. (Raymond Harmon) assessed my garage door opener issue and gave us 3 options. We chose the best one for us. He completed the repair in less than an hour. He gave us the best of 4 price quotes. He did a great job!

Google

Aaron E was fabulous! Took the time to explain everything clearly, installation was professionally and beautifully done. Highly recommend him and Dukes.

Google

Dillon was very polite and explained everything that I needed done. He arrived promptly and replaced my broken springs.

Google

Fabulous customer service and a great technician

Google

Great experience! The technician Chris was very professional and shared all the details of the installation and maintenance. Ive used DGD before, will use them again!

Google

John was great! Explained what needed to be done and what should be done without any high pressure. We have Dukes 3 yr maintenance plan which makes my mom happy.

Google

My garage door wouldn’t close. Raymond made a special trip that afternoon to get it working. Then he had to come back the next day to install an extra part. What a great guy he is! I’m so glad I called DGD!!

Google

The technician, Chris Yousef, was extremely knowledgeable, efficient, courteous.

Google

Excellent service! Quick, efficient and professional. Very happy with my new garage opener.

Google

Very personable knowledgeable staff. Excellent service, excellent price. What more can you ask for. Better than the original.

Google

Dillan did a fine job replacing key pad under warrantee but, surprise me with a semi annual fee of $130 to keep 10 year warrantee active.

Google

Frequently asked questions

How does DGD handle communication and scheduling for service appointments?

DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.

What can I expect from DGD technicians during a service visit?

Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.

Does DGD offer maintenance and repair services for garage doors and openers?

Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.