BUSINESS REVIEWS
DGD
11243 St. John's Industrial Parkway South, Jacksonville, FL, 32246, United States
Write a reviewAbout DGD
DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!
Customer reviews
Showing 251–300 of 350 published reviews.
We had a garage door that was malfunctioning and we called for a repair. The technician arrived early and was very professional and knowledgeable about the work that needed to be done. We were very happy of the outcome and would recommend Duke Garage Doors to anyone.
Joel Rivera, one of DGDs finest technicians, expertly and professionally reviewed our homes garage condition on December, 9, 2025, and recommended that we consider upgrading our existing system with a back-up powered component. Having built our home 27 years ago, and lost power several times, this addition is a most welcome upgrade to our home. As a senior citizen, disabled veteran, I sincerely appreciated Joes personal care and dedicated service to our home and our family. OUTSTANDING SERVICE PROFESSIONAL! OUTSTANDING SERVICE COMPANY! GOD BLESS YOU AND THANK YOU DGD! WELL-EARNED 10 STARS!
The gentleman is extremely professional, solve the problem in one day at a reasonable price
Niko was a great technician he explained everything and was very thorough. He also didn’t try to oversell gave us options that suited our garage door needs would highly recommend
I was very pleased with the outcome of my problem with my remotes. It took 2 visits to get the service I needed,I appreciate all the help Everyone gave me , I have referred some my neighbors in the past & I will continue to . Thank you DGD for all your help .
Our garage doors spring broke on a Saturday night. Jimmy Khalil from DGD came out on Sunday and did a great job replacing the garages spring and rollers. I highly recommend DGD.
Chris was very friendly and helpful. Have dealt with this company for years. Would recommend them to anyone.
My technician Brakki was excellent, installed my new opener. And was extremely professional and knew exactly what he was doing.
Awesomeness!
Chris did a great job.
Punctual and efficient
Always on time. Always very professional. Never try to upsell products. If you need something they tell you, but there is never any sales pressure.
We called Duke’s Garage Door on a Sunday, they were kind enough to send a technician to give us a quote the same day. Our technician was Jimmy Khalil, he was very polite and came prepared with all the parts he would need to fix our problem as was described to him if we elected to go with his company. We felt the quote was reasonable and accepted his quote, he had our garage door operating within an hour and a half. He set the tension so that not only could my husband open the door manually, I could as well. Additionally he programmed the car to open the garage door for us. He was exceptionally good at his job and at taking care of his customers.
Artur was so professional. He arrived on time and had good communication before arriving. He was very friendly and knowledgeable. He repaired my Garage Door Opener quickly, replacing the Logic Board. I recommend Dukes Garage Doors and Artur for garage door repairs.
Responded quickly, very polite. Installed new Garage door opener, works very smoothly.
The technician was professional and very helpful. Highly recommend.
Josiah was easy to work with and did a great job
We had a broken spring....they came out and did a great job
Josiah did Great job
Artur was very kind ,helpful and open to all my questions asked, he provided an excellent service. Artur is very cordial individual employee. I will definitely request his and your company's services again in the near future. Thank you so much
I had a garage door opener that needed repair. I called on a Thursday. They tried to get to me that day, but couldnt make it until the next morning. Wonderful response time. They completed the work within an hour, repairing the opener and servicing the door itself. They charged me $130 which I found to be very reasonable. I will definitely call them again and would highly recommend them.
Couldnt be happier with our service from DGD. Im so glad we got a 2nd quote from your company! They came out quickly, gave us numerous options, and honest advice. They were able to make repairs on site (which didnt break the bank before the holidays)! The servicemen were professional, friendly & thorough. Thanks Randy & DGD for your service, you have earned our business & we will be referring you again & again!
Very nice and knowledgeable technicians.
Josiah did a great job replacing the spring and cables and he provided some other general maintenance. The price was reasonable compared to previous work done.
Josiah is the best explain everything in detail You can tell he has people skills. Thank you Josiah
Arthur did a great job replacing the seal underneath the rollers and the spring.
Technician Josiah did a great job.
Getting this screen door for my garage was an awesome decision. Had a roll up motorized one for 15 years but decided to go manual. I was skeptical at first. I watched Mike Steve and Kurt through the whole process. As they began assembling it my mind was quickly put at ease. Truly courteous and knowledgeable professionals. They definitely put my needs first. It was refreshing to be able to speak with throughout the process. Mike explained about the use & warranty of my door. He left nothing out. Thanx guys for your hard work and dedication to your business and your customers.
My garage door needed to be repaired, so I placed a call to Dukes Garage Doors, and they gave me a time frame. The technician, J. Battle, arrived and did what he needed to do in less than an hour. Job well done.
Great service, responded same day and resolved the issue very quickly. The price was very reasonable.
I didnt realize the last time I needed was in 2016 at that time I was very satisfied with their service. Today I needed a lot and knew DGD was the right choice. Again I was very pleasd with Bryan who dx my garage opener and told me what was wrong. I knew it had to be done I am so happy with his knowledge and explained everything for this 90 year old woman. Thank you Bryan and I would recommend you anytime .
Chris was the best tech I have ever had, fast polite and reasonable.
Dillan was very friendly and helpful. He gave us an estimate for a new door as well as just for changing the belt. He was very careful around a car that wouldnt start so we couldnt back it out.
On time, quick and efficient!! Highly recommend DGD and Bryan Aucoin!!!
Aaron took care of my door in a timely manner.
called and they showed up, full detail of what was needed with cost. very friendly and professional.
I’m so happy with the garage door opener. Great service, professional, respectful and friendly. My garage door was so loud and clunky, now it’s quiet and I smooth and I can open/close remotely from my phone.
Garage door opener on last leg. Tech name of Bryan came to evaluate. Explained in away to understand . No bs , after that had him repair it . Excellent job. Would Definitely recommend him.
I had a great experience with Dukes Garage Doors. My Service Technician was Aaron E. from the Jacksonville location. He was very knowledgeable & informative. I initially requested a Tune Up for my Garage Doors & Openers however he explained that I my Door Springs were in need of replacement and thru our conversation I decided to have that done along with replacing my aging Garage Door Openers and Dukes gave me a very good price to go ahead and have Aaron do the work. Dukes is a Very good Company and they kept me informed of when Aaron was going to arrive for my service appointment.
Great company. I received quality, same day service.
Called late Friday and came out on Saturday. Great work replacing the garage door motor. Super job!! Thanks Dillon.
DGD always does a great job! They are the only company that we have used, and will continue to. The crew is always honest, and don’t try to up sell. Thank you for giving great service!!
Great service and pricing. Jimmy did a great job. I highly recommend.
Frequently asked questions
How does DGD handle communication and scheduling for service appointments?
DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.
What can I expect from DGD technicians during a service visit?
Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.
Does DGD offer maintenance and repair services for garage doors and openers?
Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.