BUSINESS REVIEWS

DGD

11243 St. John's Industrial Parkway South, Jacksonville, FL, 32246, United States

About DGD

DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!

Customer reviews

Showing 301–336 of 336 published reviews.

Google

This company is fantastic to do business with. I first spoke with a dispatcher Felicia and she was so pleasant to speak with. Very professional and polite. I initially was looking for a quote but when I startrd working with the installer Aaron he convinced me to do business with his company. I am very appreciative of the service and level of professionalism I received today. Thank you all for everything.

Google

Aaron was efficient and professional Fixed problem for fair price

Google

Kurt worked with me on the best options for my project. Then, Kurt and Aaron did an excellent job installing my new garage doors.

Google

I called for help in the morning and a technician came that same day and quickly took care of my problem!

Google

Great communication and fast response!

Google

Dukes Garage Doors did an excellent job diagnosing and repairing my garage door and everything was explained to me. The technician was polite, courteous, efficient, and skilled. It was a major repair, I have lived in my home for 18 years, but if I have any more problems with either garage door, I will certainly schedule Dukes Garage Doors.

Google

Great experience. I had another company (reliable garage door repair, and gates and garage door) overcharge me and they messed up my door (they didnt balance the door or properly install the springs) DGD came out and in 25 min diagnosed and fixed everything (garage door doesnt slam any more) they also went above and beyond cleaning and oiling both garage doors. Will definitely use them and recommended them to everyone I know.

Google

Great service. Came out for maintenance arrived on time, technician very personable and knowledgeable.

Google

They did a great job and went above and beyond what was required

Facebook

Thorough, knowledgeable, and dependable service. Wouldn't have anyone else.

Google

Service. Good. Took care of problem. Very satisfied

Google

I am so glad I accidentally found Dukes Garage Doors when I was looking in an emergency for someone to come look at my garage door that wouldnt close. After not getting any help from another garage door place that had originally installed our garage doors, I found Dukes Garage Doors listed. I had never heard of them, but I saw that they had lots of 5-star ratings. That was enough for me! I had to call them after we returned from an out-of-town small vacation. We couldnt be more pleased with the results! Not only did Kendall come out, but he fixed our doors all in the same day after we had returned from out of town. Our garage door openers had been installed for a long time and were past time to be replaced. We upgraded our system and are very pleased with the results. Kendall was very helpful in explaining everything and helping us to understand the new system and how to work it.

Google

DGD technician was exactly on time did a professional job was very polite and asked me if I had any other concerns or questions.

Google

They were able to arrive earlier which was good. Misdiagnosed issue and ended up costing more than twice the original estimate but the problem was cleat once he pointed it out and it had to be fixed. I have no idea how reasonable the cost was because I have nothing to compare to, but they did honor the 10% off promotion.

Google

First service since Duke took over and same great service. Joel was professional and courteous.

Google

Very pilte n professional representative and very knowledgeable

Google

They sent someone over the same day to adjust both garage doors and upgrade the rollers. Doors no longer bind or creak when used

Google

Did a great job

Google

Aaron did an amazing job! Its hard to find an honest company nowadays.. If you need help with your garage door call Dukes! I stumbled upon them on google and they had another name (cant remember what it was) but SO HAPPY that I did. Aaron is very knowledgeable and explained everything to us! We are moving but will pass the card along to the new owners! Thank you

Google

First rate knowledgeable and professional Explained everything to me-put up a warning drop down string-type of worker that would make me recommend DGD

Google

The Mechanic was great to work with and a super job! Would recomend this company

Google

Excellent job! Laid out my options clearly with costs and then completed the job immediately. I would highly recommend DGD! My technician was polite, professional and did a great job!

Google

This company was great! They were able to come the same day to fix my garage door.

Google

I wanted to get an estimate as to repair or replacement, of my complete garbage door system. I was treated with respect. Im very satisfied with the job completed and the cost was reasonable. The work was completed the same day.

Google

Technician from DGD was very professional and qualified to inspect and service our garage door system. He was honest and respectful. Happy to do business with them

Frequently asked questions

How does DGD handle communication and scheduling for service appointments?

DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.

What can I expect from DGD technicians during a service visit?

Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.

Does DGD offer maintenance and repair services for garage doors and openers?

Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.