BUSINESS REVIEWS

DGD

11243 St. John's Industrial Parkway South, Jacksonville, FL, 32246, United States

About DGD

DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!

Customer reviews

Showing 201–250 of 350 published reviews.

Google

This company has done what they said they were going to do and when they are going to do it. Very courteous. Would highly recommend.

Google

Nico was very knowledgeable and informative. He fixed the door and explained all work performed and future maintenance. Also great customer service.

Google

Bryan was sent to my home to replace 2 garage door openers. I have sold my home and wanted the new owners to have reliable openers. Not only was Bryan on time but he was personable, polite and knowledgeable. He programmed the new remotes and did a lovely maintenance check up on the door itself. She is as quiet as a mouse now! This is the third time I have used DGD and while they never disappoint, Bryan was by far the most impressive technician. Total rock star performance! Highly recommend.

Facebook

The service tech was even early and sent text telling me when he would arrive. They did an excellent job and worked and cleaned up all packing materials and disposed of them. Enjoyed reading about the technician's credentials and family. Very pleasant young man. He is four star **** service tech.

Google

Service was great. the tech was even better. Knew his job well. Clean up after he was done. Ask if I had any questions after he was done.

Google

Outstanding job

Google

Very responsive to our call regarding our garage door not being able to go up using the remote outside in the car.

Google

Maintenance check on my garage door and tech was great! Arrived as scheduled, completed the service as promised and on his way. Thank you!

Google

I called mid-morning to schedule service and was told a Tech could come same day, in the afternoon. Once Mike was here he reviewed the situation and offered several options. We made our decisions and he went to work. Mike answered my multitude of questions as he worked. We love our quiet garage door !

Google

door spring burst about 5pm, called DGD and they came that same night and fixed the problem plus installed 2 new motors, new tracks, remotes for car, garage and keypad. Could have just had the spring fixed, but for another reasonable cost we got all the above, so took it. George arrived at 8:40pm and left at a little after 11pm. Thank you George and DGD lady who assisted.

Google

Did good work efficiently and knowledgely.

Google

Great experience all around. The representative who answered the phone was very polite and got me an appointment the same day. Josiah. K came out and was very professional, polite, knowledgeable, and did a great job. I will definitely use their services again and will recommend them to others.

Google

very satisfied.

Google

I have an annual maintenance plan. Joel came when scheduled, very polite, informative and efficient. I am always happy with the service and the technicians from DGD!

Google

We had our garage door serviced, tech took care of adjustments and service quickly.

Google

They were ahead of schedule and did a thorough review of my garage doors. The technician was very helpful.

Google

The DGD technician was very knowledgeable able to problem solve quickly and successfully my garage door issue. I definitely recommend their services.

Google

Joel was prompt, thorough and professional

Google

Nico was very helpful with explaining my options and completed the work quickly.

Google

John Hartley from DGD Garage Doors did an excellent job repairing my garage door. He was professional, thorough, and clearly very knowledgeable. John took the time to explain the maintenance needs, made sure everything was working perfectly, and left me confident the door was safe and in great condition. His attention to detail and customer service really stood out. I highly recommend John and DGD Garage Doors.

Google

The service I received was same day and fairly priced.

Google

professional, quality service provided byJoel R. who was courteous and informative, addressing all my questions and concerns. I would like to request Joel R on my next service appointment

Google

I recently used DGD after one of the tracks from garage door detached from the ceiling. Our service technician, Chris, did a great job explaining the different paths forward and making sure I fully understood the scope of work. Im really happy with the install and my doors works perfectly now!

Google

Excellent advice and did this on Sunday. Quote for work coming

Google

Josh Battle did an excellent job replacing my garage door springs and spring shaft. He came after dark, determined what parts were needed and returned the next day to have my garage door running better than when it was new 5 years ago.

Google

Somehow my garage door remote controls got unprogrammed so the technician reprogrammed them and showed me how to do it. It's probably in the instructions I got when I had them install the unit but I can't find them. So I'm good to go again thanks to DGD.

Google

Garage door opener for newly constructed house. He adjusted the door for better operation before installing the opener. It was done quickly and we got all the features we wanted.

Google

DGD wonderful company, called reminder on my service, very friendly service man and new what he was doing. Along with being on time. Highly recommend them.

Google

George, technician was very polite, understanding of the problem, fixed the problem.

Google

Excellent service. Great prices. Awesome Techs?

Google

Very through and knowledgeable

Google

Mathew was thoughtful, ciurteis annd new his business. Thank you

Google

Courteous, professional, prompt and I am pleased with the outcome. Matthew Rivera, was the service technician and he was so considerate and worked with my questions and concerns. He did a great job installing a new garage door opening, with new springs, etc, and explaining and showing me how the remotes operate.

Google

Service tech was amazing and very detailed in his diagnosis. Excellent service

Google

We had our garage door replaced years ago by Dukes (formerly Discount Garage Doors) and have not had a single issue with it since. They come every year to oil, etc., to make sure everythings working properly. Each time they come, they send a bio of the technician so we know who will be arriving. This is a good company, very reliable, and reasonably priced. They wont try to sell you anything you dont need but will let you know when old parts are beginning to weaken so we will be prepared for the future (i.e., our motor is 15+ years old--still OK, though.) I recommend Dukes Garage Doors highly and without hesitation. Good job, guys!

Google

DGD was fantastic. My service tech Josiah Kelly was so professional. He did an outstanding job. Cleaned up and took all old parts with him. I am so happy with DGD. Would recommend to anyone who needs service or new garage door.

Frequently asked questions

How does DGD handle communication and scheduling for service appointments?

DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.

What can I expect from DGD technicians during a service visit?

Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.

Does DGD offer maintenance and repair services for garage doors and openers?

Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.