BUSINESS REVIEWS

DGD

11243 St. John's Industrial Parkway South, Jacksonville, FL, 32246, United States

About DGD

DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!

Customer reviews

Showing 201–250 of 336 published reviews.

Google

Did good work efficiently and knowledgely.

Google

Great experience all around. The representative who answered the phone was very polite and got me an appointment the same day. Josiah. K came out and was very professional, polite, knowledgeable, and did a great job. I will definitely use their services again and will recommend them to others.

Google

very satisfied.

Google

I have an annual maintenance plan. Joel came when scheduled, very polite, informative and efficient. I am always happy with the service and the technicians from DGD!

Google

We had our garage door serviced, tech took care of adjustments and service quickly.

Google

They were ahead of schedule and did a thorough review of my garage doors. The technician was very helpful.

Google

The DGD technician was very knowledgeable able to problem solve quickly and successfully my garage door issue. I definitely recommend their services.

Google

Joel was prompt, thorough and professional

Google

Nico was very helpful with explaining my options and completed the work quickly.

Google

John Hartley from DGD Garage Doors did an excellent job repairing my garage door. He was professional, thorough, and clearly very knowledgeable. John took the time to explain the maintenance needs, made sure everything was working perfectly, and left me confident the door was safe and in great condition. His attention to detail and customer service really stood out. I highly recommend John and DGD Garage Doors.

Google

The service I received was same day and fairly priced.

Google

professional, quality service provided byJoel R. who was courteous and informative, addressing all my questions and concerns. I would like to request Joel R on my next service appointment

Google

I recently used DGD after one of the tracks from garage door detached from the ceiling. Our service technician, Chris, did a great job explaining the different paths forward and making sure I fully understood the scope of work. Im really happy with the install and my doors works perfectly now!

Google

Excellent advice and did this on Sunday. Quote for work coming

Google

Josh Battle did an excellent job replacing my garage door springs and spring shaft. He came after dark, determined what parts were needed and returned the next day to have my garage door running better than when it was new 5 years ago.

Google

Somehow my garage door remote controls got unprogrammed so the technician reprogrammed them and showed me how to do it. It's probably in the instructions I got when I had them install the unit but I can't find them. So I'm good to go again thanks to DGD.

Google

Garage door opener for newly constructed house. He adjusted the door for better operation before installing the opener. It was done quickly and we got all the features we wanted.

Google

DGD wonderful company, called reminder on my service, very friendly service man and new what he was doing. Along with being on time. Highly recommend them.

Google

George, technician was very polite, understanding of the problem, fixed the problem.

Google

Excellent service. Great prices. Awesome Techs?

Google

Very through and knowledgeable

Google

Mathew was thoughtful, ciurteis annd new his business. Thank you

Google

Courteous, professional, prompt and I am pleased with the outcome. Matthew Rivera, was the service technician and he was so considerate and worked with my questions and concerns. He did a great job installing a new garage door opening, with new springs, etc, and explaining and showing me how the remotes operate.

Google

Service tech was amazing and very detailed in his diagnosis. Excellent service

Google

We had our garage door replaced years ago by Dukes (formerly Discount Garage Doors) and have not had a single issue with it since. They come every year to oil, etc., to make sure everythings working properly. Each time they come, they send a bio of the technician so we know who will be arriving. This is a good company, very reliable, and reasonably priced. They wont try to sell you anything you dont need but will let you know when old parts are beginning to weaken so we will be prepared for the future (i.e., our motor is 15+ years old--still OK, though.) I recommend Dukes Garage Doors highly and without hesitation. Good job, guys!

Google

DGD was fantastic. My service tech Josiah Kelly was so professional. He did an outstanding job. Cleaned up and took all old parts with him. I am so happy with DGD. Would recommend to anyone who needs service or new garage door.

Google

We had a garage door that was malfunctioning and we called for a repair. The technician arrived early and was very professional and knowledgeable about the work that needed to be done. We were very happy of the outcome and would recommend Duke Garage Doors to anyone.

Google

Joel Rivera, one of DGDs finest technicians, expertly and professionally reviewed our homes garage condition on December, 9, 2025, and recommended that we consider upgrading our existing system with a back-up powered component. Having built our home 27 years ago, and lost power several times, this addition is a most welcome upgrade to our home. As a senior citizen, disabled veteran, I sincerely appreciated Joes personal care and dedicated service to our home and our family. OUTSTANDING SERVICE PROFESSIONAL! OUTSTANDING SERVICE COMPANY! GOD BLESS YOU AND THANK YOU DGD! WELL-EARNED 10 STARS!

Google

The gentleman is extremely professional, solve the problem in one day at a reasonable price

Google

Niko was a great technician he explained everything and was very thorough. He also didn’t try to oversell gave us options that suited our garage door needs would highly recommend

Google

I was very pleased with the outcome of my problem with my remotes. It took 2 visits to get the service I needed,I appreciate all the help Everyone gave me , I have referred some my neighbors in the past & I will continue to . Thank you DGD for all your help .

Google

Our garage doors spring broke on a Saturday night. Jimmy Khalil from DGD came out on Sunday and did a great job replacing the garages spring and rollers. I highly recommend DGD.

Google

Chris was very friendly and helpful. Have dealt with this company for years. Would recommend them to anyone.

Google

My technician Brakki was excellent, installed my new opener. And was extremely professional and knew exactly what he was doing.

Google

Awesomeness!

Google

Chris did a great job.

Google

Punctual and efficient

Facebook

Always on time. Always very professional. Never try to upsell products. If you need something they tell you, but there is never any sales pressure.

Google

We called Duke’s Garage Door on a Sunday, they were kind enough to send a technician to give us a quote the same day. Our technician was Jimmy Khalil, he was very polite and came prepared with all the parts he would need to fix our problem as was described to him if we elected to go with his company. We felt the quote was reasonable and accepted his quote, he had our garage door operating within an hour and a half. He set the tension so that not only could my husband open the door manually, I could as well. Additionally he programmed the car to open the garage door for us. He was exceptionally good at his job and at taking care of his customers.

Frequently asked questions

How does DGD handle communication and scheduling for service appointments?

DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.

What can I expect from DGD technicians during a service visit?

Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.

Does DGD offer maintenance and repair services for garage doors and openers?

Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.