BUSINESS REVIEWS

DGD

11243 St. John's Industrial Parkway South, Jacksonville, FL, 32246, United States

About DGD

DGD (Duke’s Garage Doors) has been Florida’s trusted garage door provider since 2002, earning recognition as one of the IDA Top 20 Garage Door Dealers in the nation. With a commitment to value, excellence, loyalty, and connection, we proudly serve over 20 counties across Florida, delivering top-tier garage door installation, repair, and maintenance services. Our expert team specializes in high-quality residential garage doors and screens, offering premium products, unmatched service, and long-lasting solutions tailored to our customers' needs. Whether you need a new installation, emergency repair, or routine maintenance, DGD is your go-to choice for superior craftsmanship and customer satisfaction. Experience the DGD difference today – where excellence meets reliability!

Customer reviews

Showing 101–150 of 350 published reviews.

Google

The guys did a great job fixing and upgrading my garage door. I called them out for what I thought was a faulty sensor on my automatic door. Turns out it was a crack in the supports. They re-braced the door installed new rollers and springs they really looked bad. Replaced my old chaimberlin motor with new Genie motor and chain. They did it quickly at a fair price and then set my new code and syncd the remotes and my vehicle to the new codes. Very pleased with the work and their promptness. They arrived on time did everything at one visit. I highly recommend.

Google

He was early for appointment which I greatly appreciated, finished quickly, and surprised me with a new remote control!

Google

Matt was very experienced and diligent. It was a pleasure working with him

Google

We purchased the warranty from Spring Hill, FL office when they repaired our broken garage door. (tried to open door, but it was locked and I didn't know it even had a lock, previously purchased house.) It is it so nice not having to remember to call once a year for the door checkup. Each moving part was greased and door was checked to ensure it worked fine. The employee was thorough and answered all the questions to my satisfaction. He did a wonderful job as well as the office personnel calling to make the appt. Best company hands down!!

Google

Good workers. Polite. Caring trustworthy

Google

Prompt repair of our garage door, courteous technician!

Google

John and Donnie were very professional. They did as I requested as far as any repairs. They replaced a battery which went very smoothly. Very pleased with the service.

Google

Garage spring snapped and have them out the same day. Friendly. Decent price. Tech is friendly, professional and knowledgeable. Would recommend!

Google

Great service!!!

Google

Great job. fast service

Google

On time and on top of his game. Great work

Google

Excellent work and great job. Great customer service and excellent warranty on all parts and services

Google

Chris,Yoseph did a fantastic job very professional and polite and knowledgeable as well. I appreciate the help I will be using you guys in the future. Thank you.

Google

Technician Moises was so knowledgeable and patient in explaining everything. He was able to fix everything and even connected all of my devices. I was very confident in the work that he did and he was so kind!

Google

On Time, courteous, the doors are quiet and smooth functioning.

Google

efficient and effective

Google

Joel did an excellent job with lubricating my garage doors. He made sure that every place that should be lubricated was lubricated. He checked all the belt tensions to make sure that everything correct Joel did wonderful job. Joe represented your company very well.

Google

Garage door opener died on a Saturday. Called Dukes and they had a tech out about an hour later. Chris did a great job! He had a new opener installed with new rollers and reworked the braces all within 2 hours. Great price, excellent service and Chris was a real professional. Would absolutely recommend Dukes.

Google

They were awesome I called on thursday evening and they made an appointment on friday between 12-3 and they were there by 12 super quick to fix the problem.

Google

Brian and Brian were very professional and informative. I purchased a maintenance package for the future care of my garage door.

Google

Excellent

Google

Our garage door was serviced by Joel Rivera. Joel was extremely professional, explaining everything and quickly and efficiently serviced and repaired our door. I cant thank him enough for the help. I highly recommend Joel. If we need service again, I plan on asking for Joel.

Google

Knowledgeable, efficient and courteous. !!!! Great service!

Google

Very prompt new door was installed in less than four hours. I'm happy with it. Would recommend them

Google

To Jimmy and the rest of the crew at Duke's. Thank you so much for repairing my garage door. It was awesome how the customer service rep was friendly and was up to date on the time frame when Jimmy was supposed to come out. Jimmy was friendly as well and his knowledge was top notch. He gave me the real world of understanding how things worked and not that technical terms most people would do. He didn't pressure me in any sales pitches or unnecessary upgrades that was needed. He gave me the current issues and what would be needed to be addressed. Jimmy got the work done in a timely manner and did it in a professional way. At the end, you made me a continuation of being a customer to Dukes. I will continue to use Dukes for any future maintenance on my garage door. Thank you again to Jimmy and the rest of Dukes garage doors!

Google

It was 5pm on Thursday when my garage door started giving me problems . Duke had installed a screen garage (2car) door, 4 months earlier. That job went well. I needed some repair now, so I called Duke. Their repair man show up at 8 pm. After making his accessment. He started and finished around midnight. That in itself was amazing, Great job done by Moses.

Google

The technician was efficient, professional and reviewed cost estimates with us and answered our questions.

Google

Randy is a wonderful man. Keep him he’s a good man .

Google

Awesome and professional !!!!!!!!!!!!

Google

I would highly recommend DGD with no hesitation to anyone. 100% satisfy with their business. Thank you to the technician that came out, very polite and respectful Thank you again.

Google

I called on Monday morning and the lady on the phone answered all my questions! They sent John a repair man that very afternoon.

Google

Called Duke's Garage Doors in the morning as I was having a problem with my garage door closer. They sent a technician, Josiah Kelly within four hours. Josiah analyzed the issue, corrected it, checked the door and went above and beyond to help resolve the issue. Truly a great individual, and works for a company that is dependable, honest and kind.

Google

Bryan is a very good technician.He was right on time and gave us options on fixing our garage door.He did an excellent job and made sure everything was working perfectly before he left.I would highly recommend DGD to my friends.

Google

DGD replaced a 22 y/o garage door opener for me last week and we are very happy with their service. John and Danny worked quietly and efficiently and explained everything that we needed to know to operate the new Genie opener. We would not hesitate to recommend them to anyone needing their services.

Google

The Serviceman was on time and performed the service to my satisfaction.

Google

Friendly and reliable customer service and I got an appointment within a few hours. Good technician

Google

Arron did a great job and very educational

Google

Nico was great! Our issue was resolved quickly and correctly. Great service and great people! Highly recommend!

Google

Raymond was very knowledgeable and offered several options. We reviewed all of them and I am very pleased with the end result. If you are in need of a garage door problem give them a call.

Google

Brakki the technician was very professional,and knowledgeable.

Frequently asked questions

How does DGD handle communication and scheduling for service appointments?

DGD provides timely communication including appointment scheduling, technician arrival updates, and same-day or weekend service options to accommodate customer needs.

What can I expect from DGD technicians during a service visit?

Technicians arrive on time, are professional and courteous, explain the work and options clearly, perform thorough diagnostics, and complete work efficiently while maintaining a clean work area.

Does DGD offer maintenance and repair services for garage doors and openers?

Yes, DGD provides maintenance checks, repairs, replacements, and installations for garage doors and openers, addressing issues such as noisy doors, broken springs, opener malfunctions, and system upgrades.