GoogleGreat service!!!
4.8 on Google · 760 reviews · checked Nov 8, 2026. See all on Google →
About Big Apple Mobility Corp.
Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.
Customer reviews
Showing 351–400 of 431 published reviews.
GoogleGoogleWheelchair was delivered the day before our arrival tho without my name attached to the chair...alittle confusion was had by the bell captains desk however after calling in they informed me of the afore mentioned and all worked out fine.( they only had 1 wheelchair in the back...which was mine)
GoogleOne of the best retail experiences in years. I received callbacks when needed almost immediately if they were unable to pick up. And they almost always picked up. They were thorough in explaining how the mobility cart worked. When I had a question later, I called them and they were able to answer it within about five seconds. The people are exceedingly nice to work with, in particular I worked with Alex. I cannot strongly enough recommend this business.
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GoogleU save our lives, thank you so much for the support!
GoogleJe suis allée à New-york en 2002, mon fauteuil est tombé en panne, ni une ni deux ils m'en ont proposé un, ce qui m'a permi de profiter à fond de mon séjour. J'y retourne dans 2 mois sans aucun doute je vais louer chez (en cas de soucis, ils sont tout près 😉). A bientôt l'équipe !!
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GoogleBroken foot while visiting the city, Big Apple got us into a wheel chair and we were able to see the sites we came for. They couldn't have been more helpful........ Thanks Guys!!!!
GoogleMy son has a metal prosthesis and needed a scooter to tour the big apple. Saw the wheelchairs/scooters from the sidewalk and went in to inquire. Thankfully they had one available which made our trip more enjoyable and comfortable for my son. The guys there are so super friendly and accommodating I gave them 5 stars. Mahalo’s from our ohana #teamkaysen
GoogleThey were very great to work with
GoogleExcellent service. Scooter was well adapted to my needs. Was able to extend dates of usage over the phone. Thank you.
GoogleEverything promised was delivered. Thank You!
GoogleI am so thankful for Big Apple Mobility really showing up and helping make my trip to New York a success. The scooter was fully charged and in tip top shape, waiting for me at the hotel where I was staying. The battery level on the Pride Victory, 3 Wheeler was fantastic! I rode that scooter all over Manhattan and Brooklyn, using mass transit, or just riding, many times on a single overnight charge. The Green status bar seldom moved! Keep in mind, 3 Wheeler usage is best reserved for those who understand limitations and are already comfortable using a 3 Wheeler in busy downtown environment. Some of the sidewalks can be steep. When travelling to New York next, I will definitely be procuring my next rental scooter from big Apple scooter. Big Apple Mobility is awesome!!!!
GoogleBig Apple Mobility was great! From the beginning when I called for information to the prompt delivery of the mobility scooter to my hotel to the easy return at the hotel, everything was perfect. It made my visit to New York a memorable one!
GoogleHelped my family with rental of 2 wheelchairs for mobility impaired parents for our recent trip to NYC. The service was fast and efficient. There location was by our hotel which really helped. My parents were able to enjoy NYC which otherwise would have been impossible.
GoogleLife savers! My sister got married in central park. The location was up a long hill and my wife has a bad back and can’t walk long distances. I was able to push her up the hill and a great time was had by all. Thanks Big Apple Mobility! I will definitely recommend you guys 👍🏾
Googlesuch a great service!!! EASY STRAIGHTFORWARD TRANSPARENT no hidden Fee AFFORDABLE so you can plan the trip for your love one more confortable!!! THANK YOU SO MUCH TO HELP US TO HAVE AN AMAZING DAY IN THE BIG APPLE 🍎
GoogleI set up the car to pick up my 80 year old mother and the driver took care to make sure he connected with her despite flight changes! Thank you.
GoogleAfter arriving to NYC we quickly realized we needed an electric wheelchair. Big Apple dropped off and picked up the chair at our hotel. Very efficient and reasonably priced
GoogleThe customer service was great. If you are ever in NY and need a mobility scooter please call.
GoogleEverything went well. Delivery, pickup and chair quality.
GoogleEverything went well. Delivery, pickup and chair quality.
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GoogleWonderful service and crew, highly recommend!
GoogleExcellent. I had to leave early due to the hurricane. They were unable to refund me for the unused day. Despite this i would use again
GoogleThe whole process was very easy and the chair was in great condition. Edgar is great 😌
GoogleGreat company! Made renting and delivery a ECV for my wife super simple.
GoogleEasy to rent, uncomplicated with changes. Top!
GoogleThis was a seamless process. I had no issues with the scooter for the entire weekend. You made my birthday trip stress-free. Thank you. See you in 2025!
GoogleNeeded a wheelchair for a couple days - worked out great.
Googleexcellent service! wheelchair saved us in nyc! great service and delivery and pickup. will use again in nyc!
GoogleFriendly people. Was able to get my grandmother in a same day rental.
GoogleWonderful service
GoogleChair arrived as promised and in good condition. Delivery and Pick up worked well.
GoogleGood quality wheelchair - all day use and no problems - friendly service
GoogleScooter arrived ahead of time and worked perfect. I highly recommend them.
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GoogleExcellent customer service. Visiting NYC and my personal scooter stopped working. Even with an hour’s notice, they delivered a scooter within an hour! The scooter itself was sturdy & clean. I highly recommend them!
GoogleThey were awesome! The chair was easy to book, they were very kind, and the chair itself was such a relief!
GoogleThe agents I communicated with were helpful and so kind and the wheelchair was perfect for the days i needed to get around the city. Thank you Big Apple Mobility staff.
GoogleAlways timely, helpful, clean and new equipment, super friendly and adaptable!
GoogleGreat service and quality; highly recommend!
GoogleArrived to nyc with my aunt and uncle who struggle to walk. Asked hotel but they had no idea where to rent a wheelchair nor did they provide a concierge. I simply google wheelchair rental and glad these guy were the first result. Store owner and staff were friendly. Jose helped make it easy took maybe 5 mins to walkout with the wheelchair for our needs. The wheelchair itself was fine had some wear and tear but nothing that couldn’t be managed and the statf made it easy. Great business and owner since 2008.
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GoogleI hurt my foot the first night. I rented a scooter chair from Big Apple and it saved my trip. Awesome customer service...so easy!! Thank you!!
GoogleGreat friendly service. The mobile scooter was the best option for the New York rough terrain. Reasonable prices.
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GoogleRented a wheelchair for a weekend while my 90 year old grandmother was visiting me in NYC for the weekend. Pickup and Return were so easy, the wheelchair was in great shape, clean, and worked perfectly. Having it absolutely made my grandmother's whole visit. Can't reccomend more! Thank you Big Apple Mobility!
GoogleThe rental experience was seamless, and we were so happy to have a wheelchair to help my mom get around the city without exerting herself too much. They were able to accommodate a last minute request to have the wheelchair delivered to my hotel earlier than planned. Thank you for making my parents trip to nyc so memorable!
Frequently asked questions
Do you offer delivery and pickup of mobility equipment to hotels in New York City?
Yes, Big Apple Mobility Corp. delivers mobility equipment such as wheelchairs and scooters directly to hotels and arranges pickup at the end of the rental period for customer convenience.
How easy is it to reserve mobility equipment with Big Apple Mobility Corp.?
Reservations can be made online or by phone, with staff providing clear communication and assistance to ensure the equipment meets customer needs.
What types of mobility equipment are available for rent?
Big Apple Mobility Corp. offers a range of mobility aids including wheelchairs, powered scooters, and knee rollers, all maintained in good condition for customer use.