BUSINESS REVIEWS

Big Apple Mobility Corp.

241 West 37 St., New York, NY, United States

4.8 on Google · 760 reviews · checked Nov 8, 2026. See all on Google →

About Big Apple Mobility Corp.

Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.

Customer reviews

Showing 201–250 of 431 published reviews.

Google

Very kind, flexible people. Were able to help us in a pinch for a big event.

Google

Thank you for the great service. The scooter was ready at our hotel on arrival and picked up smoothly at the end. It made our visit much easier.

Google

The wheelchair we reserved was delivered to our hotel before we arrived. It was in great condition and worked well getting our family member around the city. The reservation was easy to make. Thank you!

Google

Great experience and service. It couldn't have been easier and made a difference from seeing a little and seeing alot! The charge lasted very long too. Thank you!

Google

Rented a mobility scooter via their website and it got delivered to the hotel. The mobility scooter was in a good condition and met our expectations (durability). Without that vehicle my girlfriend could not explore NY. Pickup was planned but we saw no one coming during this time. But we just left it at the reception. Thank you!

Google

Ok delivery was timely. No problems with scooter

Google

Fast, efficient and friendly. Wonderful people to deal with!

Google

Excellent service, prompt delivery, good communication, reasonable pricing. It was 30 minutes from phone call to delivery for a wheelchair.

Google

Easy and affordable way to get a simple but sturdy wheelchair for my father for two days when we visited NYC.

Google

Great experience with Big Apple Mobility. They delivered on time and helped to give us a great visit in NYC. I would recommend them to others.

Google

This company is fantastic! They went out of their way at the last minute and got a wheelchair to my hotel for my Grandmother.

Google

Extremely professional and helpful front desk experience. Great delivery and pick up service

Google

We rented a chair from Big Apple Mobility for the week we spent in NY and we are so glad we did. Having the chair made getting around so much easier for my husband and we were able to do things ( like walk through Central Park) that otherwise he might not have been able to enjoy. Big Apple was so easy to use, we booked online and they delivered and picked up directly to our hotel. The wheelchair itself was like new and a nice quality chair. Customer service reached out with a nice email after booking and I have no doubt they would have been there if we had needed anything else. I highly recommend Big Apple Mobility and we will definitely use them again on our next visit!

Google

Great service. Great scooter. I am 84 years old and had no experience with a scooter. I got it to attend Columbia University commencement. It was a dream. Very easy to use. Tough and sturdy. Great stability. I plan to buy one in coming days. Highly recommend the scooter and this rental company.

Google

I hired a powered wheelchair from Big Apple Mobility for my recent stay in Manhattan. I was very pleased with the efficient service and hospitality from José who I spoke to when hiring it and who I collected and returned the wheelchair from. Thank you Big Apple Mobility

Google

Great service for first time user. Edgar called me prior to delivery gave me choices to choose from because of the many orders where not what I asked for originally. Very personal services even to check and see if I was satisfied. I HAVE ALREADY TOLDS FOLKS ABOUT YOUR COMPANY. My mother enjoyed the mobile wheelchair and after 2 days still near full charge. Thank again

Google

Great service, we had to change from a scooter to a chair and they were very understanding of it, highly recommend!

Google

Delivered wheelchair in a timely fashion. No hastes. Very efficient

Google

Great staff, top notch equipment.

Google

I am able to travel with my friends with no problem. The scooter has different speeds and will stop on a dime. Thank you for making my dream come true

Google

It was great! Got all around the park saw sections I have never seen before. My honey loves to walk. I was able to keep him company and share the experience of beautiful days.

Google

My only complaint was I couldn't reach you after hours and tried but was unsuccessful in ordering on line. That said, the delivery and p/u was great. The scooter was just perfect for my needs and allowed me to see a lot more than I would have with my painful leg. The scooter held a charge ALL day without losing one green light. My husband cannot walk/stand and is in his own Pride Go and we had to recharge his chair at restaurants, and theatres. The scooter also allowed him to transfer to it while his chair was plugged in. Thank you so much.

Google

Easy to deal with on line as well as by phone. The wheelchair was waiting at our hotel on arrival. No problems! A great and needed addition to our NY. Visit.

Google

All the staff here are amazing and soooo helpful. Definetly using again !!!

Google

Easy to pick up and return! Thank you!

Google

The scooter was where I was told I could secure it upon my arrival. The scooter was clean, neat and fully charged. Instructions where provided on how to recharge the scooter. 👍🏽😊

Google

Amazing service and fast delivery! Thank you!

Google

Great service. Thank you for being so prompt delivering the walker to the hotel and picking it up after I checked out. You saved my trip.

Google

Great service and incredibly fast delivery of a wheelchair saved our vacation.

Google

Fantastic service. Delivered right to me and picked up so easily. I was able to use the scooter without any trouble. Thank you!

Google

I was told by the Hotel that you was the go to place for a scooter.. I had a knee injury and could not get around on my own to well. When I called at 1:00 pm on a Saturday and asked questions, all your answers were yes and you had it delivered to me by 2:15. You have not only fast service but great service. I thank you so much for making my last two days a success.

Google

Expensive but quality and there when needed

Google

Reliable and efficient Have used them twice

Google

Friendly and responsive. Quick to get us a chair when the other company we hired failed last minute. Easy to work with. Recommend

Google

Following an injury whilst on holiday, Big Apple Mobility were able to get us a wheelchair directly to our hotel. Fantastic service that took less than 1-hour from placing the order to having the wheelchair! Highly recommended if you find yourself in need of a mobility aid whilst in New York.

Google

Alex was very helpful when I called to reserve a wheelchair. It was at our hotel when we arrived and was in great condition.

Google

Excellent friendly service. The staff were kind and patient with us technically challenged customers.

Google

Very easy to discuss needs and reserve. Due to the size of our hotel room, I couldn’t use the roller walker after all. So thankful to have this service available for our trip as it made traveling around town so much easier and enjoyable with the electric scooter.

Google

I've never rented a wheelchair before but my daughter hurt her leg right before the trip. Finding this place was perfect. And they can deliver to your hotel and pick up... customer service was good. I can't complain at all.

Frequently asked questions

Do you offer delivery and pickup of mobility equipment to hotels in New York City?

Yes, Big Apple Mobility Corp. delivers mobility equipment such as wheelchairs and scooters directly to hotels and arranges pickup at the end of the rental period for customer convenience.

How easy is it to reserve mobility equipment with Big Apple Mobility Corp.?

Reservations can be made online or by phone, with staff providing clear communication and assistance to ensure the equipment meets customer needs.

What types of mobility equipment are available for rent?

Big Apple Mobility Corp. offers a range of mobility aids including wheelchairs, powered scooters, and knee rollers, all maintained in good condition for customer use.