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BUSINESS REVIEWS

Big Apple Mobility Corp.

241 West 37 St., New York, NY, United States

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About Big Apple Mobility Corp.

Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.


Customer reviews

Showing 201–250 of 416 published reviews.

Google

Great service. Great scooter. I am 84 years old and had no experience with a scooter. I got it to attend Columbia University commencement. It was a dream. Very easy to use. Tough and sturdy. Great stability. I plan to buy one in coming days. Highly recommend the scooter and this rental company.

Donna B. HamiltonMay 23, 2025
Google

Joel BerghorstMay 23, 2025
Google

Joel BerghorstMay 23, 2025
Google

I hired a powered wheelchair from Big Apple Mobility for my recent stay in Manhattan. I was very pleased with the efficient service and hospitality from José who I spoke to when hiring it and who I collected and returned the wheelchair from. Thank you Big Apple Mobility

Kathryn MMay 22, 2025
Google

Great service for first time user. Edgar called me prior to delivery gave me choices to choose from because of the many orders where not what I asked for originally. Very personal services even to check and see if I was satisfied. I HAVE ALREADY TOLDS FOLKS ABOUT YOUR COMPANY. My mother enjoyed the mobile wheelchair and after 2 days still near full charge. Thank again

Big WashMay 22, 2025
Google

Great service, we had to change from a scooter to a chair and they were very understanding of it, highly recommend!

MazocatMay 20, 2025
Google

CindyMay 20, 2025
Google

Delivered wheelchair in a timely fashion. No hastes. Very efficient

Jeffrey SkolnickMay 20, 2025
Google

Great staff, top notch equipment.

Timothy FortinMay 16, 2025
Google

I am able to travel with my friends with no problem. The scooter has different speeds and will stop on a dime. Thank you for making my dream come true

Betty WoodsMay 06, 2025
Google

It was great! Got all around the park saw sections I have never seen before. My honey loves to walk. I was able to keep him company and share the experience of beautiful days.

valli farhiMay 06, 2025
Google

My only complaint was I couldn't reach you after hours and tried but was unsuccessful in ordering on line. That said, the delivery and p/u was great. The scooter was just perfect for my needs and allowed me to see a lot more than I would have with my painful leg. The scooter held a charge ALL day without losing one green light. My husband cannot walk/stand and is in his own Pride Go and we had to recharge his chair at restaurants, and theatres. The scooter also allowed him to transfer to it while his chair was plugged in. Thank you so much.

Chana Janice Ham-RosebrockMay 05, 2025
Google

Easy to deal with on line as well as by phone. The wheelchair was waiting at our hotel on arrival. No problems! A great and needed addition to our NY. Visit.

Debra LewisMay 03, 2025
Google

MMay 02, 2025
Google

linda oldenmengerMay 02, 2025
Google

All the staff here are amazing and soooo helpful. Definetly using again !!!

Jason Mc LoughlinMay 02, 2025
Google

Easy to pick up and return! Thank you!

Misty CassidyApr 28, 2025
Google

Elizabeth AdamsApr 28, 2025
Google

The scooter was where I was told I could secure it upon my arrival. The scooter was clean, neat and fully charged. Instructions where provided on how to recharge the scooter. 👍🏽😊

Carolyn SessomsApr 28, 2025
Google

Amazing service and fast delivery! Thank you!

Christina RademacherApr 23, 2025
Google

Great service. Thank you for being so prompt delivering the walker to the hotel and picking it up after I checked out. You saved my trip.

Ann OrmanApr 23, 2025
Google

Great service and incredibly fast delivery of a wheelchair saved our vacation.

Jeff CraigApr 23, 2025
Google

Fantastic service. Delivered right to me and picked up so easily. I was able to use the scooter without any trouble. Thank you!

Jane Hegleman FreemanApr 22, 2025
Google

Lucila ArrasApr 21, 2025
Google

I was told by the Hotel that you was the go to place for a scooter.. I had a knee injury and could not get around on my own to well. When I called at 1:00 pm on a Saturday and asked questions, all your answers were yes and you had it delivered to me by 2:15. You have not only fast service but great service. I thank you so much for making my last two days a success.

Deitrea WilliamsApr 21, 2025
Google

Expensive but quality and there when needed

JC PowellApr 21, 2025
Google

William RadicsApr 16, 2025
Google

Reliable and efficient Have used them twice

ira davisApr 16, 2025
Google

Friendly and responsive. Quick to get us a chair when the other company we hired failed last minute. Easy to work with. Recommend

Mara WinokurApr 15, 2025
Google

Felipe RomeroApr 15, 2025
Google

Following an injury whilst on holiday, Big Apple Mobility were able to get us a wheelchair directly to our hotel. Fantastic service that took less than 1-hour from placing the order to having the wheelchair! Highly recommended if you find yourself in need of a mobility aid whilst in New York.

Gary SimpsonApr 14, 2025
Google

Alex was very helpful when I called to reserve a wheelchair. It was at our hotel when we arrived and was in great condition.

Amy WhalenApr 13, 2025
Google

Excellent friendly service. The staff were kind and patient with us technically challenged customers.

Victoria CallenApr 11, 2025
Google

Very easy to discuss needs and reserve. Due to the size of our hotel room, I couldn’t use the roller walker after all. So thankful to have this service available for our trip as it made traveling around town so much easier and enjoyable with the electric scooter.

Deborah ParronApr 10, 2025
Google

I've never rented a wheelchair before but my daughter hurt her leg right before the trip. Finding this place was perfect. And they can deliver to your hotel and pick up... customer service was good. I can't complain at all.

Gabrielly RodriguezApr 04, 2025
Google

Wonderful service. We changed pickup and drop off times at the last minute with no problem. Rolled all over town: 17th St to Central Park, and up to The Edge and down the full length of The HighLine. Thank you Mobility.

Christopher BarryApr 02, 2025
Google

I recommend Big Apple Movility. The scooter was perfect!

Beverly BucurMar 30, 2025
Google

Excellent response, affordable one day rental when my knee went out during NYC visit. Quality wheelchair. Use your phone to call Jose for the best service.

jtravers226Mar 29, 2025
Google

Worked great. On time, good chair

Sean HMar 28, 2025
Google

Booking process was very easy. Good communication with the company. Scooter delivered to hotel on time.

Carole SmithMar 25, 2025
Google

The scooter I requested was waiting when I checked into the hotel. Leaving it at the desk, when I left, was so convenient. The price for the week was reasonable. Thank you , Jose❤️

Sandy MartonMar 24, 2025
Google

The power chair was delivered to our hotel promptly as promised. It was clean, charged, and in great working order. It was my daughter's birthday and we really were counting on this because she has limited mobility. We were absolutely pleased with the experience. Many thanks to Big Apple Mobility.

Lawrence PennMar 22, 2025
Google

Great service. Contacted me at the expected time. Scooter was as expected and made mums trip to NYC so much better

Jodie BarrMar 22, 2025
Google

Big Apple is the way to go if you need a scooter. They had it dropped off at my hotel and picked it up at the agreed times. It really helped me get around town!

Bruce SawhillMar 20, 2025
Google

Big Apple Mobility was fast, friendly, responsive and had the wheelchair at the hotel super fast. So pleased. It made this important trip possible!!!

Sarah HillenbrandMar 18, 2025
Google

Big Apple Mobility arrived on time with the wheelchair, which was in fine shape. They were professional and helpful on the phone, and in showing us how to use the wheelchair. The return pickup was equally easy. They also provided us with the number for the disability taxi service. Full service. I recommend them without reservation.

Frank WenickMar 17, 2025
Google

So happy with the wheelchair rental. Made getting my mom to and from the theater a breeze. Easy pickup and drop off at the hotel. Made things so easy for us!! Thank you!

Judith CurryMar 13, 2025
Google

What a great and easy experience renting from them. Highly recommend!!

Angela VitaMar 13, 2025
Google

Place your order online (or call) and your item will be waiting per your instructions. They are very reliable and deliver quality items. Pickup couldn't be easier either. Very helpful.

Patricia DemirjianMar 08, 2025
Google

Was very easy to rent and the was extremely nice. We had to call to extend the rental by one day and there was no issue. I would rent from them again. We rented a manual wheelchair.

Sherry PittsMar 07, 2025

Frequently asked questions

Do you offer delivery and pickup of mobility equipment to hotels in New York City?

Yes, Big Apple Mobility Corp. delivers mobility equipment such as wheelchairs and scooters directly to hotels and arranges pickup at the end of the rental period for customer convenience.

How easy is it to reserve mobility equipment with Big Apple Mobility Corp.?

Reservations can be made online or by phone, with staff providing clear communication and assistance to ensure the equipment meets customer needs.

What types of mobility equipment are available for rent?

Big Apple Mobility Corp. offers a range of mobility aids including wheelchairs, powered scooters, and knee rollers, all maintained in good condition for customer use.