Great service. Great scooter. I am 84 years old and had no experience with a scooter. I got it to attend Columbia University commencement. It was a dream. Very easy to use. Tough and sturdy. Great stability. I plan to buy one in coming days. Highly recommend the scooter and this rental company.
About Big Apple Mobility Corp.
Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.
Customer reviews
Showing 201–250 of 416 published reviews.
I hired a powered wheelchair from Big Apple Mobility for my recent stay in Manhattan. I was very pleased with the efficient service and hospitality from José who I spoke to when hiring it and who I collected and returned the wheelchair from. Thank you Big Apple Mobility
Great service for first time user. Edgar called me prior to delivery gave me choices to choose from because of the many orders where not what I asked for originally. Very personal services even to check and see if I was satisfied. I HAVE ALREADY TOLDS FOLKS ABOUT YOUR COMPANY. My mother enjoyed the mobile wheelchair and after 2 days still near full charge. Thank again
Great service, we had to change from a scooter to a chair and they were very understanding of it, highly recommend!
Delivered wheelchair in a timely fashion. No hastes. Very efficient
Great staff, top notch equipment.
I am able to travel with my friends with no problem. The scooter has different speeds and will stop on a dime. Thank you for making my dream come true
It was great! Got all around the park saw sections I have never seen before. My honey loves to walk. I was able to keep him company and share the experience of beautiful days.
My only complaint was I couldn't reach you after hours and tried but was unsuccessful in ordering on line. That said, the delivery and p/u was great. The scooter was just perfect for my needs and allowed me to see a lot more than I would have with my painful leg. The scooter held a charge ALL day without losing one green light. My husband cannot walk/stand and is in his own Pride Go and we had to recharge his chair at restaurants, and theatres. The scooter also allowed him to transfer to it while his chair was plugged in. Thank you so much.
Easy to deal with on line as well as by phone. The wheelchair was waiting at our hotel on arrival. No problems! A great and needed addition to our NY. Visit.
All the staff here are amazing and soooo helpful. Definetly using again !!!
Easy to pick up and return! Thank you!
The scooter was where I was told I could secure it upon my arrival. The scooter was clean, neat and fully charged. Instructions where provided on how to recharge the scooter. 👍🏽😊
Amazing service and fast delivery! Thank you!
Great service. Thank you for being so prompt delivering the walker to the hotel and picking it up after I checked out. You saved my trip.
Great service and incredibly fast delivery of a wheelchair saved our vacation.
Fantastic service. Delivered right to me and picked up so easily. I was able to use the scooter without any trouble. Thank you!
I was told by the Hotel that you was the go to place for a scooter.. I had a knee injury and could not get around on my own to well. When I called at 1:00 pm on a Saturday and asked questions, all your answers were yes and you had it delivered to me by 2:15. You have not only fast service but great service. I thank you so much for making my last two days a success.
Expensive but quality and there when needed
Reliable and efficient Have used them twice
Friendly and responsive. Quick to get us a chair when the other company we hired failed last minute. Easy to work with. Recommend
Following an injury whilst on holiday, Big Apple Mobility were able to get us a wheelchair directly to our hotel. Fantastic service that took less than 1-hour from placing the order to having the wheelchair! Highly recommended if you find yourself in need of a mobility aid whilst in New York.
Alex was very helpful when I called to reserve a wheelchair. It was at our hotel when we arrived and was in great condition.
Excellent friendly service. The staff were kind and patient with us technically challenged customers.
Very easy to discuss needs and reserve. Due to the size of our hotel room, I couldn’t use the roller walker after all. So thankful to have this service available for our trip as it made traveling around town so much easier and enjoyable with the electric scooter.
I've never rented a wheelchair before but my daughter hurt her leg right before the trip. Finding this place was perfect. And they can deliver to your hotel and pick up... customer service was good. I can't complain at all.
Wonderful service. We changed pickup and drop off times at the last minute with no problem. Rolled all over town: 17th St to Central Park, and up to The Edge and down the full length of The HighLine. Thank you Mobility.
I recommend Big Apple Movility. The scooter was perfect!
Excellent response, affordable one day rental when my knee went out during NYC visit. Quality wheelchair. Use your phone to call Jose for the best service.
Worked great. On time, good chair
Booking process was very easy. Good communication with the company. Scooter delivered to hotel on time.
The scooter I requested was waiting when I checked into the hotel. Leaving it at the desk, when I left, was so convenient. The price for the week was reasonable. Thank you , Jose❤️
The power chair was delivered to our hotel promptly as promised. It was clean, charged, and in great working order. It was my daughter's birthday and we really were counting on this because she has limited mobility. We were absolutely pleased with the experience. Many thanks to Big Apple Mobility.
Great service. Contacted me at the expected time. Scooter was as expected and made mums trip to NYC so much better
Big Apple is the way to go if you need a scooter. They had it dropped off at my hotel and picked it up at the agreed times. It really helped me get around town!
Big Apple Mobility was fast, friendly, responsive and had the wheelchair at the hotel super fast. So pleased. It made this important trip possible!!!
Big Apple Mobility arrived on time with the wheelchair, which was in fine shape. They were professional and helpful on the phone, and in showing us how to use the wheelchair. The return pickup was equally easy. They also provided us with the number for the disability taxi service. Full service. I recommend them without reservation.
So happy with the wheelchair rental. Made getting my mom to and from the theater a breeze. Easy pickup and drop off at the hotel. Made things so easy for us!! Thank you!
What a great and easy experience renting from them. Highly recommend!!
Place your order online (or call) and your item will be waiting per your instructions. They are very reliable and deliver quality items. Pickup couldn't be easier either. Very helpful.
Was very easy to rent and the was extremely nice. We had to call to extend the rental by one day and there was no issue. I would rent from them again. We rented a manual wheelchair.
Frequently asked questions
Do you offer delivery and pickup of mobility equipment to hotels in New York City?
Yes, Big Apple Mobility Corp. delivers mobility equipment such as wheelchairs and scooters directly to hotels and arranges pickup at the end of the rental period for customer convenience.
How easy is it to reserve mobility equipment with Big Apple Mobility Corp.?
Reservations can be made online or by phone, with staff providing clear communication and assistance to ensure the equipment meets customer needs.
What types of mobility equipment are available for rent?
Big Apple Mobility Corp. offers a range of mobility aids including wheelchairs, powered scooters, and knee rollers, all maintained in good condition for customer use.