Really helped make our visit to NYC much more enjoyable. The wheelchair was light and in perfect condition. Thee owner was accommodating and pleasant to deal with upon rental and return. Quality product and Quality experience. I would highly recommend Big Apple Mobility.
About Big Apple Mobility Corp.
Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.
Customer reviews
Showing 151–200 of 416 published reviews.
Really easy to work with!
Rented a wheelchair for my mom while visiting NYC. Big Apple was easy to use and met all expectations. The chair was at the hotel upon our arrival. Great service and highly recommend.
Kind, helpful, and pickup at the hotel made returning easy.
Everything was great! I thought I could manage NYC without a scooter and after a day realized I would be too tired and would miss out. So I called Big Apple Mobility the following morning and I think it was Alex that answered the phone and he got me set right up. The scooter was at the hotel in an hour. It was easy, not complicated and I was able to enjoy my visit. Thank you so much for your help!
Alex was very helpful, courteous and professional. It would have been 4 stars if he would have delivered the scooter just a little bit up the street. I am handicapped and I had a hard time getting to your location and it was not marked on the outside of the building whatsoever identifying it as “Big Apple Mobility”.
The only negative was that they dropped off the scooter 2 hours late. But besides that - everything was fine. Great scooter, easy to book, easy to operate
Scooter was comfortable and I got around easily in NYC. Staff very helpful.
Great customer service delivered my scooter to the hotel and picked it up for me. Will definitely use their service again.
Alex from BigApple is a quick and professional businessman. I Highly recommend BigApple Mobility.
Great rental service for mobility vehicles. The scooter was in great condition and the delivery/pick up was a hassle free and smooth!
Alex was super helpful with the rental of the scooter.
It was a GameChanger for my older mom!
Rented a scooter after knee surgery. And I couldn’t be happier with the quality of the product and the customer service I received. Alex was prompt with responding to questions I had with regards to the scooter, and when I needed to extend the use of the scooter. Parking midtown is a nightmare and for both pick up and drop off staff assisted with disassembly and reassembly to fit the scooter in the vehicle. Great company and resource!!!
Things went perfectly
Excelente servicio. Me dejaron el scooter en el hotel y luego lo fueron a recoger. Un servicio muy conveniente y fácil de rentar. El scooter estaba en optimas condiciones. Muy recomendado.
Traveling to New York City with my family, didn’t plan for one of my family members neededing a scooter. Did a quick Google search, walked up to their office, they had me all set within about 20 minutes. After we were done, just left it at the hotel for them to come pick up. Couldn’t have been easier. Next time I’ll think ahead and prearrange the rental.
Delivery of the scooter to our hotel was on time, the scooter was great and The company even picked it up from our hotel!
Our service was great! Thank you for your help!
Amazing
Jose and Edgar are great
Absolutely flawless!!!! Thank you so much!
Great customer service!
Customer service was absolutely amazing.
Very good service and help! Alex also provided useful tips for mobility realted issues for disabled people. Overall, we were super happy!
Great customer service and communication! Would definitely use them again.
Big Apple Mobility helped us in a difficult situation. My wife was injured while we were on vacation. They got us excellent equipment without any hassle. One call and the wheelchair was delivered to the hotel and all we had to do was leave it with the bellhop on departure. Smooth service at a reasonable price.
The person who arranged the delivery of the transport chair was very accommodating and professional. It made the experience absolutely perfect! This is the second time we’ve used Big Apple Mobility and the equipment is in great condition. We highly recommend them! Thank you!!
We rented a wheelchair for a weekend. Great service! They picked the chair up at our hotel. Highly recommend!
Everything was exactly as expected. Scooter was waiting when we arrived at the hotel. It was a very nice, new unit that performed flawlessly.
Very kind, flexible people. Were able to help us in a pinch for a big event.
Thank you for the great service. The scooter was ready at our hotel on arrival and picked up smoothly at the end. It made our visit much easier.
The wheelchair we reserved was delivered to our hotel before we arrived. It was in great condition and worked well getting our family member around the city. The reservation was easy to make. Thank you!
Great experience and service. It couldn't have been easier and made a difference from seeing a little and seeing alot! The charge lasted very long too. Thank you!
Rented a mobility scooter via their website and it got delivered to the hotel. The mobility scooter was in a good condition and met our expectations (durability). Without that vehicle my girlfriend could not explore NY. Pickup was planned but we saw no one coming during this time. But we just left it at the reception. Thank you!
Ok delivery was timely. No problems with scooter
Fast, efficient and friendly. Wonderful people to deal with!
Excellent service, prompt delivery, good communication, reasonable pricing. It was 30 minutes from phone call to delivery for a wheelchair.
Easy and affordable way to get a simple but sturdy wheelchair for my father for two days when we visited NYC.
Great experience with Big Apple Mobility. They delivered on time and helped to give us a great visit in NYC. I would recommend them to others.
This company is fantastic! They went out of their way at the last minute and got a wheelchair to my hotel for my Grandmother.
Extremely professional and helpful front desk experience. Great delivery and pick up service
We rented a chair from Big Apple Mobility for the week we spent in NY and we are so glad we did. Having the chair made getting around so much easier for my husband and we were able to do things ( like walk through Central Park) that otherwise he might not have been able to enjoy. Big Apple was so easy to use, we booked online and they delivered and picked up directly to our hotel. The wheelchair itself was like new and a nice quality chair. Customer service reached out with a nice email after booking and I have no doubt they would have been there if we had needed anything else. I highly recommend Big Apple Mobility and we will definitely use them again on our next visit!
Frequently asked questions
Do you offer delivery and pickup of mobility equipment to hotels in New York City?
Yes, Big Apple Mobility Corp. delivers mobility equipment such as wheelchairs and scooters directly to hotels and arranges pickup at the end of the rental period for customer convenience.
How easy is it to reserve mobility equipment with Big Apple Mobility Corp.?
Reservations can be made online or by phone, with staff providing clear communication and assistance to ensure the equipment meets customer needs.
What types of mobility equipment are available for rent?
Big Apple Mobility Corp. offers a range of mobility aids including wheelchairs, powered scooters, and knee rollers, all maintained in good condition for customer use.