4.8 on Google · 760 reviews · checked Nov 8, 2026. See all on Google →
Big Apple Mobility Corp. provides a vital service to New York's residents and visitors, offering a wide range of mobility solutions. They specialize in rentals and sales of electric scooters, wheelchairs, and power chairs, catering to those who require assistance with their mobility. Their commitment to customer service ensures a seamless experience, whether it's for a short-term visit or long-term need. With a focus on convenience, reliability, and accessibility, Big Apple Mobility Corp. is dedicated to enhancing the independence and ease of movement for all their clients, making the bustling city life more navigable and enjoyable.
Showing 151–200 of 431 published reviews.
GoogleBig Apple Mobility is a G-d send! They offer extensive support and superior products for sale and for rent. They have helped me and family members get through many an injury. I would not hesitate to recommend this company. They are responsive and kind as well.
GoogleBig Apple Mobility was amazing. I booked a mobility scooter for 4 days. They delivered it to my hotel - same day! - and picked it up when I was done. Alex answered all my questions and was great and flexible when I needed to extend the rental. The scooter was very reliable, quiet, and comfortable. I highly recommend Big Apple Mobility!
GoogleGreat service and flexible with pick up from hotel.
GoogleBig Apple Mobility provided top tier customer service throughout my experience with them, I wouldn’t hesitate to lease ADA equipment from them again. They took very good care of us.
GoogleThis is my second time using this company and I can't say enough about how excellent the service and convenience is! First time was to a family outing to an amusement park, and this latest time was to a college campus for a freshman move-in. Being able to keep up with everyone else despite my own limitations is a joy and a stress relief that is almost indescribable. The independence that the scooter helps me maintain and not be an inconvenience to others is priceless. Thank you Big Apple Mobility for enabling me to join the fun!
GoogleThey were so efficient and convenient, with very friendly customer service. It made our trip to New York with our mom manageable, and so much fun! Highly recommend!
GoogleVery good service, when we arrived the chair was already in the hotel, the evening before. Thank you!
GoogleWhile visiting NYC, my wife was recovering from knee surgery. Although she can walk a couple of blocks fairly well, much more than that becomes painful and problematic. On our second day in the city, we realized that it'd be helpful to have some mobility assistance. We decided to rent a wheelchair so that I could take her on longer outings. After finding great reviews for Big Apple Mobility, we decided to call on them for wheelchair rental. Genius decision! Everything about the interaction was fantastic. The wheelchair was promptly delivered to our hotel. The cost was more than reasonable and they even picked up the wheelchair at the end of our stay. It was all perfect. We couldn't possibly recommend BAM more highly.
GoogleBig Apple Mobility provided great service. They were very solicitous in regard to questions. The scooter I rented was in great shape, and didn't lose it's charge too quickly, like some do. Delivery to and from the hotel was very helpful.
GoogleUsed their services to rent a wheelchair to visit NYC with my grandmother and had a great experience. The wheelchair service was useful and at a good price and Jose was really sweet :) my grandmother had a great time, would definitely recommend !
GoogleThis company was great. I rented a mobility scooter that was delivered to my hotel, the scooter worked great and never was I concerned that I would run out of juice, and at the end of my stay the scooter was again picked up at the hotel. I highly recommend Big Apple Mobility.
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GoogleI needed a knee roller following toe surgery. I was very happy with the personal service I received. The Detailed and unhurried information and custom sizing was very helpful to me. They are open on Saturdays. It is a pleasure to have a knowledgeable and caring vendor. The store is within a multi used building. Elevator equipped. John R.
GoogleVery easy reliable and great service! The scooters come in good shape and great battery power. Will use again!
Googlethe chair was delivered to the hotel as promised and we were able to leave it with the hotel for pickup on departure. Couldn’t have been easier
GoogleReally helped make our visit to NYC much more enjoyable. The wheelchair was light and in perfect condition. Thee owner was accommodating and pleasant to deal with upon rental and return. Quality product and Quality experience. I would highly recommend Big Apple Mobility.
GoogleReally easy to work with!
GoogleRented a wheelchair for my mom while visiting NYC. Big Apple was easy to use and met all expectations. The chair was at the hotel upon our arrival. Great service and highly recommend.
GoogleKind, helpful, and pickup at the hotel made returning easy.
GoogleEverything was great! I thought I could manage NYC without a scooter and after a day realized I would be too tired and would miss out. So I called Big Apple Mobility the following morning and I think it was Alex that answered the phone and he got me set right up. The scooter was at the hotel in an hour. It was easy, not complicated and I was able to enjoy my visit. Thank you so much for your help!
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GoogleAlex was very helpful, courteous and professional. It would have been 4 stars if he would have delivered the scooter just a little bit up the street. I am handicapped and I had a hard time getting to your location and it was not marked on the outside of the building whatsoever identifying it as “Big Apple Mobility”.
GoogleThe only negative was that they dropped off the scooter 2 hours late. But besides that - everything was fine. Great scooter, easy to book, easy to operate
GoogleScooter was comfortable and I got around easily in NYC. Staff very helpful.
GoogleGreat customer service delivered my scooter to the hotel and picked it up for me. Will definitely use their service again.
GoogleAlex from BigApple is a quick and professional businessman. I Highly recommend BigApple Mobility.
GoogleGreat rental service for mobility vehicles. The scooter was in great condition and the delivery/pick up was a hassle free and smooth!
GoogleAlex was super helpful with the rental of the scooter.
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GoogleIt was a GameChanger for my older mom!
GoogleRented a scooter after knee surgery. And I couldn’t be happier with the quality of the product and the customer service I received. Alex was prompt with responding to questions I had with regards to the scooter, and when I needed to extend the use of the scooter. Parking midtown is a nightmare and for both pick up and drop off staff assisted with disassembly and reassembly to fit the scooter in the vehicle. Great company and resource!!!
GoogleThings went perfectly
GoogleExcelente servicio. Me dejaron el scooter en el hotel y luego lo fueron a recoger. Un servicio muy conveniente y fácil de rentar. El scooter estaba en optimas condiciones. Muy recomendado.
GoogleTraveling to New York City with my family, didn’t plan for one of my family members neededing a scooter. Did a quick Google search, walked up to their office, they had me all set within about 20 minutes. After we were done, just left it at the hotel for them to come pick up. Couldn’t have been easier. Next time I’ll think ahead and prearrange the rental.
GoogleDelivery of the scooter to our hotel was on time, the scooter was great and The company even picked it up from our hotel!
GoogleOur service was great! Thank you for your help!
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GoogleAmazing
GoogleJose and Edgar are great
GoogleAbsolutely flawless!!!! Thank you so much!
GoogleGreat customer service!
GoogleCustomer service was absolutely amazing.
GoogleVery good service and help! Alex also provided useful tips for mobility realted issues for disabled people. Overall, we were super happy!
GoogleGreat customer service and communication! Would definitely use them again.
GoogleBig Apple Mobility helped us in a difficult situation. My wife was injured while we were on vacation. They got us excellent equipment without any hassle. One call and the wheelchair was delivered to the hotel and all we had to do was leave it with the bellhop on departure. Smooth service at a reasonable price.
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GoogleThe person who arranged the delivery of the transport chair was very accommodating and professional. It made the experience absolutely perfect! This is the second time we’ve used Big Apple Mobility and the equipment is in great condition. We highly recommend them! Thank you!!
GoogleWe rented a wheelchair for a weekend. Great service! They picked the chair up at our hotel. Highly recommend!
GoogleEverything was exactly as expected. Scooter was waiting when we arrived at the hotel. It was a very nice, new unit that performed flawlessly.
Yes, Big Apple Mobility Corp. delivers mobility equipment such as wheelchairs and scooters directly to hotels and arranges pickup at the end of the rental period for customer convenience.
Reservations can be made online or by phone, with staff providing clear communication and assistance to ensure the equipment meets customer needs.
Big Apple Mobility Corp. offers a range of mobility aids including wheelchairs, powered scooters, and knee rollers, all maintained in good condition for customer use.