Great service and caring staff. Dr. Hughes was so very knowledgeable about his field and even others. If you need an ENT, this is the group to go to!
BUSINESS REVIEWS
Penn Medicine Becker ENT & Allergy
1740 South St, Suite 401,, Philadelphia, PA, 19146, United States
Write a review4.8 on Google · 853 reviews · checked Nov 9, 2026. See all on Google →
About Penn Medicine Becker ENT & Allergy
Penn Medicine Becker ENT & Allergy in Sewell is renowned for its exceptional patient care and expert medical team. Patients consistently praise the attentive and thorough approach of Dr. Fonseca and the friendly professionalism of Dr. Lozada, who ensures procedures are painless and seamless. The practice specializes in ENT and allergy treatments, offering timely appointments and effective solutions. Dr. Daniel Becker and his staff are celebrated for their compassionate and personable service, creating a welcoming environment for ongoing patient relationships. With a clean office, efficient staff, and doctors like Dr. Sterling who take the time to listen and explain, Becker ENT stands out as a top recommendation for those seeking specialized ENT care.
Customer reviews
Showing 151–200 of 766 published reviews.
Quick, efficient with minimal disconfort
Very professional and friendly staff starting at the front desk. I cannot say wnough abput Robert Hughes. Compassionate, caring, funny, knowledgeable, friendly. I was super nervous at this appointment today. He came right in the exam room breaking the ice with humor. I would recommend this practice without any reservations.
Rob is THE BEST! So grateful for his help and glad to have him
Excellent doctor. Easy scheduling compared with Penn generally.
The experience is this office is always positive. The entire team from desk to doctors is outstanding. They’re friendly, warm, helpful and a pleasure to communicate with. I highly recommend this practice.
Nice new office. Short wait and Robert Hughes is all that and a bag of chips. Very nice! I would recommend him anytime!
The staff was wonderful and Rob was the absolute best! I needed 2 visits to clear out my horrendously clogged ear, which Robb so skillfully removed! I can hear out of my right ear for the first time in over a year! Thank you so much! 🥰🥳
Great customer service
Dr. Robert Hughes and his staff was absolutely amazing. I highly recommend Rob. He is extremely professional, took the time to listen to my concerns, explained my treatment plan, and made me feel very comfortable.
Friendly knowledgable person
Check in and service was speedy. My specialist was very kind and informative; he also made me feel very comfortable.
Very helpful and efficient. Would recommend.
I was pleased and impressed with this facility, which was recommended by my primary care practice. I was able to book an appointment to see a physician within two hours. He was able to address the problem with a blocked eardrum immediately and prescribed effective medication.
The service here was excellent, I would absolutely recommend. Every nurse/doctor I talked to was exceedingly kind and pleasant. Everything was explained well to me by the doctor as well as the nurse I had, Liz. They provide parking vouchers and they help you along with your process so that its not too overwhelming. I enjoyed my experience so much I wish they werent just a specialty doctor but a primary care so I could receive service like this mkre often
Wonderful experience. First, they got me in earlier than expected due to a cancellation. Office Staff was very nice and professional and smiled and courtesies the whole time and Doctor was great. Excellent bedside manners, introduced his self when he came in, did not rush seeing me and explained everything to my understanding. Nice! George
I was very pleased with my experience at Becker ENT & Allergy, from start to finish. Booking the appointment was easy to do online, and you can choose to fill out the paperwork in advance. The office also validates parking for patients (up to 3 hours), which is a huge convenience in the city. The best part was actually working with Robert Hughes, PA-C. He was truly such a delight! Hes extremely personable and funny, but still very thorough and professional. During a procedure, he was very clear about every step of the process so I was in the loop the whole time. He took the time to go over next steps/follow-up, making sure I knew what to expect over the next month or so. I seriously cant recommend him enough!
Easy scheduling, efficient office and empathetic and knowledgeable provider
Great all around s experience! Dr. Kim is thorough, has a great bedside manner, provided a diagnosis and treatment plan, and no wait (hallelujah). The entire staff is excellent— efficient and personable. Both check-in and check-out were smooth. I found my new ENT!
Wonderful experience the staff is amazing and so kind from the medical receptionist, to the nurses, down to the doctor! This team is truly phenomenal!
my guy dr. hughes was so fun and had such great energy!! highly highly recommend.
Fantastic! Personable, knowledgeable, great experience!
Dr. Hughes and his staff was absolutely amazing.
Excellent experience from start to finish - Robert Hughes and Dr Kim are awesome!!!
Everyone was pleasant and professional. We had a great experience and my daughter was reassured the whole time during her visit with Dr Rosenstein.
Love the cleanliness of the office, all staff were very friendly. Dr. Kim was very thorough, and made me feel at ease. Glad I switched doctors!
Staff was very friendly and knowledgeable. Doctor answered all my questions and I was happy to get results for treatment plan. Thanks to all Phyllis
The PA and the physician were both very nice, patient, and knowledgeable. They gently cleaned my ears. The PA was very kind and kept me informed of everything he was doing and why. I enjoyed my visit.
Left info for online appointment on Thursday am. Received call back in no time and an appointment for next day Much to my amazement and relief I couldnt believe how thoughtful and polite they were. Saw Dr. Luke kim and am happy to say Im feeling better. Still have some issues but Im so grateful to have got in as quickly as I did. Very great staff and polite.
Frequently asked questions
How easy is it to schedule an appointment at Penn Medicine Becker ENT & Allergy?
Scheduling appointments is generally straightforward, with many patients able to get appointments quickly, sometimes even the same day, through the myPennMedicine portal or by contacting the office directly.
What can I expect regarding wait times during my visit?
Wait times are typically minimal, with many patients being seen shortly after arrival, though occasional longer waits have been reported.
How does the staff handle patient communication and follow-up?
The staff is described as friendly, professional, and responsive, using tools like the myPennMedicine app to maintain communication and provide timely responses to patient concerns.