BUSINESS REVIEWS

Dick's Pawn Superstore Conway

2564 Main St, Conway, SC, 29526, United States

About Dick's Pawn Superstore Conway

Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.

Customer reviews

Showing 101–150 of 252 published reviews.

Google

Great store location , friendly staff justins always there to make you laugh for sure . highly recommended

Google

Great experience with Justin!

Google

Brandon is the best always good customer service. Always satisfied

Google

First time buying from here but I really enjoyed my experience and will be back if I need anything else.

Google

All of the guys are awesome. Do their jobs very well and they're also very helpful. Justin is awesome. Ask for Justin whenever you go in.

Google

Justin is Good man to work with very personable always in a good mood and helpful

Google

The employee Justin was a really cool guy, very helpful, and got me a great deal!!!

Google

Justin was very helpful when i came in store. Was there to help in my purchases and very informative. Wish every salesman was like him.

Google

Justin and the guys there really have a friendly staff and treats every customer with the upmost respect.Keep up the good work guys!

Google

Always the best service here. Justin and Brandon always help me out. Quick service, good prices, and are very lenient if your in a pinch. Best in the state.

Google

Would recommend the Conway store to anyone. Go ask for Justin or Aaron super helpful and very courteous always upbeat and smiling. Store has a huge selection and jewelry department is second to none very good quality and unbeatable prices. If u don’t believe me then go see for yourself I promise u won’t be disappointed.

Google

Dick's Pawn Superstore is a very awesome places. They make you feel very welcome and most of all like family. Also very respectful and Helpful!... Never make you feel unwelcome..Always welcome you with a smile and a warm heart. There the best!..

Google

Kelly Allen always has a smile and always try's to find the right piece of jewelry for me she will call me when a piece of jewelry she thinks I like and I can't wait to go and she what she has for me. I wouldn't shop with anyone else. She is the best

Google

Aaron was amazing!! He was very knowledgeable about their firearms and helped me pick out a rifle. Also he went out of his way to make sure I got a really good deal

Google

Justin and tray was the best very helpful I LOVE THESE GUYS!!!!

Google

Great service from all the employees but check Justin out... he is very courteous and sweet... good job guys

Google

Justin is always upbeat and awesome good ppls so is the other dude I delt with tonight

Google

Awsome guys, couldn't ask for better ppl or service. Ask for Justin or brandon

Google

Justin was awesome 👍

Google

Justin has the best personality!! He is so professional and customer service was amazing. I love the this particular location, Conway SC. Such a nice pawn shop!!

Google

What can I say if you want true professional service and a fair deal this location in Conway is the right place to be. Brandon and the guys are excellent people definitely a hats off to them!!!

Google

Very satisfied with the services provided to me. After stopping at 3 different pawn shops for a simple gold wedding band, this place had a better selection. If needed a wedding set, I recommend stopping here even if you have a low budget. It makes you feel great to walk in a place and be greeted by smiling, helpful, and friendly staff.

Google

Great staff and better then NC pawnshops 30 Days 0 interest free thank you Aaron and Brandon

Google

Today my fiancé and I went to pick out our wedding bands. We walked in and found exactly what we were looking for within 30 minutes! Stu was an amazing person to work with and he helped us find exactly what we were looking for at an AMAZING price! So pleased with our experience! ❤️

Google

Best pawn shop in town!! Always a great selection and impeccable service.

Google

Stew was great !!! Rodney too!! Thanks for all your help and your time and expertise!! We will be back!!

Google

Ask for Stuart in the jewelry department.. great sells man.. and everyone there are just good people..

Google

These guys stepped up and made a deal happen with what I didn’t think had no chance at working

Google

The staff was knowledgeable and accommodating prices were fair and a good selection... great place to shop.

Google

Justin was an excellent salesman, helped me find a gift for my brother and gave me a great break on a pistol. Highly recommended.

Google

Love this place! Everyone here always hooks me up with the best prices. Highly recommend

Google

Kelly and Brandon were awesome. They helped me find the perfect ring for my girlfriend on Christmas!

Google

Brandon is the best ever.... and the boys Aaron and justin are the great as well.. I would not do business with anyone else..

Google

Aaron and Brandon are great helps. Helped make my decision and got a really good deal on it! Thanks you guys

Google

Stu does a tremendous job explaining their diamonds and jewelry. He helped us find the best item that fit our style and budget. I will definitely come back to do more business with them because of it and will recommend to anyone! Thanks so much 👍

Google

Willing to work with you. Great service. Always polite. Caring staff. Love this place.

Google

Always will give you a good deal and pretty knowledgeable

Google

Justin W. is the best. Saw his pic on the tv screens and was like, "Heck yeah, that's who I want to help me. Must be pretty good at his job for them to highlight him on screen." (Probably highlighted other employees, but I didn't see them)Upgraded me to a warranty even carried the TV to my car. Any new hires should be trained by Justin to be just as great. I know the AWESOMENESS of Justn can't be recreated, but I bet he can get them pretty darn close. Continue being AWESOME Justn. Thanks for everything

Frequently asked questions

What kind of customer service can I expect at Dick's Pawn Superstore West?

Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.

How does Dick's Pawn Superstore West handle loan and title loan processes?

The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.

Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?

Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.