BUSINESS REVIEWS

Dick's Pawn Superstore Conway

2564 Main St, Conway, SC, 29526, United States

About Dick's Pawn Superstore Conway

Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.

Customer reviews

Showing 51–100 of 252 published reviews.

Google

Brandon Lavin was super knowledgeable and professional! Great customer service. I will definitely be back!

Google

Justin and Brandon have always taken great care of my wife and I. They're friendly and go above and beyond by providing exceptional customer service! Thanks for all your help gentlemen.

Google

Brandon and Justin are great! They've always provided the best customer service when my husband and I go in to browse around! Thanks guys!

Google

Justin and Brandon have always been our go to . Definitely better service then any pawn shop around the area !

Google

Just and Brandon are great and an amazing asset to the company never will go anywhere else . They give perfect service !

Google

Justin and Brandon were amazing. They gave me an amazing deal on a laptop for my kids schooling and was so friendly. They both really went above and beyond for me and helped me get an amazing deal. Thanks again to Justin Wilkerson and Brandon Lavin for helping me today.

Google

Very good customer service arron was really nice and helped me the whole time thanks aaron..

Google

Aaron was very helpful today with our purchase. He went above and beyond.

Google

I love these guys Justin has become like family! Brandon offers great customer service and the older guy is very attentive! I been coming here for all my needs since they opened and never had an issue.Thanks guys for all y’all do ❤️

Google

The best guys in the Conway store is Brandon and Justin they always make the deal right every time

Google

Justin W. made my buying experience painless and pleasurable. I will always recommend Conway Dick’s to anyone looking to make a firearms purchase!

Google

Awesome customer service. I went in to purchase a hunting rifle and Justin and Brandon helped me 100% of the way with pricing and recommendations. Very personable and professional. Even helped research the make and model of the guns for quality assurance. Definitely recommend them to anyone.

Google

Justin was amazing. He gave me an amazing deal on a laptop for my kids schooling and was so friendly. He really went above and beyond for me. Thanks again to Justin Wilkerson.

Google

I have bought a few things from them and Justin has always been helpful and the prices have always been reasonable. I'll be back thanks guy!

Google

I’ve had nothing but good things from this place and Justin is awesome with the customers and all

Google

Best ever!!! Also takes care and cool all around 💪🏾

Google

Justin was wonderful to work with and easy to get things done with. he made it a lot easier because I'm not exactly good at filling out paperwork

Google

Great customer service thank justin

Google

Each time I come in, I have the most wonderful experience. Stu (Stuart) is my main jewelry guy and he goes above and beyond to make sure that purchasing, display, sizing etc. is top notch! He gives you advice and helps you choose what best fits for you - I haven’t been to another jewelry store since I’ve been coming here and I won’t dare go anywhere else. Best service, best prices and displays I’ve ever seen!

Google

Best guys in town wont say lies like you need background checks for ammo purchases and prices are cheaper than at Rivertown guns Why go anyplace else

Google

Justin was super helpful with my purchase as he always is! He is the only person I will deal with. His customer service skills are great. If he’s not there, I will legit come back when he is. Thanks for a great shopping experience!

Google

Friendly and helpful staff, large selection of merchandise, and fair prices. What more could you want. I will shop there again, and again.

Google

Justin and Brandon are awesome every time I come in

Google

Brian and Brandon were extremely helpful and made the process of buying my firearm quick and easy 100% recommend stopping in for your fire arms needs

Google

Always good All of you guys

Google

Justin was super helpful, got exactly what I needed in a quick and friendly fashion.

Google

Justin and Brandon are always very nice and have great customer service.

Google

Justin. Perfect customer service. I’m a satisfied customer. Thank u

Google

Brandon, Brad, and Aaron were great the service and the time I spend here was excellent Thanks You guys for making this a great experience

Google

I had an awesome experience justin was the perfect host and an amazing help. I was very happy about the amount effort justin put into helping me, and helping my daughter when she lost her money to the gumball machine and that alone ensures that I will definitely be coming back thank yall so much for all the help

Google

Kelly was wonderful 👍🏽👍🏽👍🏽 Helped me and my daughter find the perfect pair of earrings for me and I layaway a pair for her birthday the following month. I’m very pleased with the service and will be visiting very soon again

Google

Justin and Brandon were great sales men!!! Highly recommend them

Google

Justin was extremely knowledgeable and professional. I told him what I was looking for and he made it happen at a GREAT price.

Google

Great and fast service. Love this pawn shop.

Google

Great fellas here and will help you if you need it .....enjoy y'all guys laughing and pawning

Google

Quick, fast, friendly. Justin's the man

Google

Brandon & Stewart are so awesome. They help me with my Ring! Looked for over a hour& finally found a emerald cut solitaire and they had only wrap. The emerald cut diamond fit in the rap perfect!

Google

The 30 days intrest free special is a life saver. They always do the best they can with the money they loan. I never haggle... never have to.

Google

Grat serves

Google

Always friendly Justin and Brandon are upstanding guys keep up the good work!!!!

Frequently asked questions

What kind of customer service can I expect at Dick's Pawn Superstore West?

Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.

How does Dick's Pawn Superstore West handle loan and title loan processes?

The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.

Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?

Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.