BUSINESS REVIEWS

Dick's Pawn Superstore Conway

2564 Main St, Conway, SC, 29526, United States

About Dick's Pawn Superstore Conway

Dick's Pawn Superstore West is a premier pawn shop renowned for its exceptional customer service and an extensive selection of high-quality items. With a focus on jewelry, customers rave about the knowledgeable and helpful staff, like Rhonda and Christine, who provide a pressure-free shopping experience. Whether you're looking to trade in old pieces or find the perfect new accessory, their experts, including Joe the jeweler, are there to guide you. The store also caters to firearms enthusiasts, with commendations for Mike Snead's courteous assistance. Ty's friendly and seamless service ensures a memorable visit for all. Dick's Pawn Superstore West is celebrated for its professional team, including Stu Darden and Kelly Allen, making it a five-star destination for loans, purchases, and trustworthy transactions.

Customer reviews

Showing 1–50 of 252 published reviews.

Google

Kelly is a wonderful salesperson! I explained an idea of a ring set that I wanted to get. She helped me in planning the design, and found the diamond solitaire and the diamond bands that I wanted. Jake put the design together. He is a talented, skilled jeweler! I am so pleased with my ring set! It is more beautiful than I imagined it would be! Kelly always come through when I ask her to find something for me if they don’t have it in the store. It is a pleasure doing business at Dick’s Pawn Jewelry Store in Conway!

Google

I love this place! The Conway Store on Main Street is the best! Kelly Allen is the one to ask for, she will find exactly what you want in jewelry

Google

Justin was a great salesman, we hit it off and he gave me a great deal. Would go back in a heartbeat

Google

Jill and Marie are very helpful and I enjoy coming here for my jewelry because of them

Google

These guys show me so much love and respect always. They are good guys helping single moms stay afloat. Justin is a real gentleman. Love these guys.

Google

Justin is the bomb. He comes through in time of need every single time, it is a please visiting his store. Not only on are the prices are amazing but customer service is out of this world. Keep doing what you guys are doing because you have a customer for life in me. Kristin Mason

Google

Brandon and Aaron are the best! These guys make an awesome team. Made my visit quick and they were very knowledgeable about everything I needed. Thank you for the great customer service. I will definitely be coming back.

Google

Great service and found what I was looking for from Brandon and Sandi Thanks then so much

Google

Brandon and Marie were top shelf! Great place great customer service! Stayed late for me!

Google

Marie and Brandon were phenomenal! Thank you for the great service and patience! We recommend !

Google

Christie was awesome! She knew exactly what I was looking for for my mothers birthday . I love the store I’m going to send all my friends here for sure the selection is amazing.

Google

Brandon was very helpful and knowledgeable about the merchandise. I was so impressed by his professionalism and the pleasant atmosphere of the Conway location.

Google

Brandon and Ben were both very helpful and answered all of our questions thoroughly. They walked us through the different models of firearms and helped us to find what suited our needs best. They were both pleasant and patient, even with all the questions I had. We were very happy with the service we received and would absolutely send our friends and family to them.

Google

Brandon and Marie gave me excellent customer service while I picked out what I wanted. I got exactly what I wanted for the best price around! Highly recommend

Google

I was truly pleased by the care, consideration, and time Brandon and Kelly dedicated to helping me find not only what I needed, but exactly what I wanted, and within my budget. They stayed past their scheduled hours to make sure I was taken care of. I’d absolutely recommend them to anyone, and will for sure be a repeat customer!

Google

Justin was amazing! Great customer service everytime Iv come in. Definitely will be back to do more shopping!❤️❤️

Google

Friendly and great service.

Google

Justin is the man He was a big help with my purchase and i will definitely be coming back!!!

Google

Very good what else needs to be said

Google

Brandon was a big help great disposition very friendly will go back again 3 thumbs up

Google

Brandon is the man to see. He is always helpful and definitely knows what he is doing.

Google

Went in looking for a valentines gift and wound up buying more because of Brandons help....Great experience

Google

Brandon was great awesome shopping here

Google

Go see Brandon at the Conway location.....made my buying and selling experience so much easier. A++++

Google

Wow!! Justin was so helpful and friendly!! He helped me find the perfect guitar on such short notice. He helped us quickly and I’ll keep coming back here! Thanks, Justin!

Google

Great ppl awesome service, Justin and Brandon were very helpful and great guys.

Google

Justin is the man. Great guy to work with. Thank you.

Google

AARON was so awesome helping us! Super friendly staff—very welcoming! They had exactly what we were looking for so definitely go check it out! Ask for Aaron!

Google

These guys here have been especially helpful and friendly. They for sure have the best prices on any firearm. Ask for Justin!! Good dude. Couldn’t ask for a more friendly associate to help you spend more money!!!

Google

Helped me straighten out a bad purchase

Google

Justin and the staff made time for me to get items for my children for Christmas, love them.

Google

Brandon at Conway on main st Conway was awesome Arron was great also VERY HELPFUL!

Google

Very good customer service arron was really nice and helped me the whole time thanks aaro is the man..

Google

Justin was amazing!!! Pricing was great. We will most def come back again. Customer service is dying in this industry but Justin is keeping all hope alive 🤩🤩🤩

Google

Justin was the best in the world 💯💯✅

Google

Justin took care of us very well, very quick and easy thank you!

Google

Justin was a great help and immediately helped me when I came in

Google

Justin need a raise he was awesome

Google

Brandon and Kelly were Awesome! Kelly sold me my engagement ring and I love it she worked with me to find the perfect one ! And Brandon was perfect he also worked with me soooo well I couldn’t ask for better service ! Thank you Guys !

Google

Brandon the best

Frequently asked questions

What kind of customer service can I expect at Dick's Pawn Superstore West?

Customers consistently report friendly, helpful, and knowledgeable staff who provide professional and courteous service throughout their visit.

How does Dick's Pawn Superstore West handle loan and title loan processes?

The loan process is described as quick, easy, and professional, with staff explaining each step clearly and offering support to ensure customers feel comfortable and informed.

Can I get assistance with jewelry purchases and repairs at Dick's Pawn Superstore West?

Yes, the store offers help with selecting jewelry and provides quality repair services such as ring sizing and watch battery replacement, often completed while customers wait.