BUSINESS REVIEWS
Southern Maryland Medical Group
5801 Allentown Rd, Camp Springs, MD, 20746, United States
Write a reviewAbout Southern Maryland Medical Group
Southern Maryland Medical Group is a trusted healthcare provider offering a range of medical services to support patient well-being. With a team of compassionate and professional staff, they prioritize efficient and informative care, as evidenced by their successful weight management programs and personalized diet plans. Their cardiology services are highly recommended, with doctors providing clear explanations and thorough diagnostics. The group's commitment to timely and accommodating service, coupled with their expertise in preventive care, has made a significant impact on patients' health, even in critical situations like cancer diagnosis and treatment. Their dedication to patient health and wellness makes them a valued medical resource in the community.
Customer reviews
Showing 51–100 of 115 published reviews.
Great office. Staff is friendly and professional. Dr. Rao is the best doctor ever!
Very Professional and friendly staff. Great location and good parking.
Easy check-in, waiting time to see dr less than 10 minutes
Dr. Washington was warm, thorough and engaged. He addressed my concerns. He allowed me to ask questions and insert any additional lab tests I was interested. I look forward to partnering with Dr. Washington to get my health back on track. We need more caring medical professionals to support our community and Dr. Washington could teach a master class!
Efficient, friendly service.
I was a little scared because this was my first time seeing Dr. Washington, but he was so thorough and patient, he explained everything about my health and the next steps which put me at ease. If you are looking for a doctor who takes the time to listen to you and not rush off to the next patient then this is the doctor for you!
Very professional staff
This place can be hit or miss, depending on the time of day and who you see. Otherwise, its solid and I will continue to go.
If the people at the front desk would be more friendlier and inviting. At two different times on the same day, two different ladies, I approached the front desk and waited minutes before they asked if they could help me. I find that very rude. I saw them do the same thing with another patient and she complained. You can continue imputing patients info or whatever, but at least acknowledge by saying “I will be there with you shortly”. That’s all you need to say!!!! They need to be taught customer service.
The staff is professional and friendly. Also, the doctor I have speaks to you with respect, friendliness and keeps his professionalism.
Good and timely attention to my request.
I love my primary care provider!!
The staff and the doctors are very professional. The office is neat and clean.
Kind, considerate, helpful, answered questions, efficient
I have had nothing but good experiences with this facility
Just want to say thank you for all your hard work and helping me with my medical needs
Dr Rao is an excellent physician. Personable, great communicator/listener, empathetic to concerns of his patients.
Very pleasant
Dr. Fredisia Francis has been very good in monitoring my cholesterol and related matters.
Was seen on time very friendly .
Everybody was very professional and I was seen by the Doctor in a timely manner.
I love going to see Dr.Steele. I never feel rushed. Most of the front staff are friendly, one not so much but, one bad apple don’t spoil the bunch.
They were nice quick and on point everyone did there jobs
Frequently asked questions
How would you describe the staff and customer service at Southern Maryland Medical Group?
The staff are generally described as friendly, professional, and efficient, with managers and nurses often noted for their caring and attentive approach to patient concerns.
What is the typical wait time for appointments and services?
Patients report short wait times, often being seen promptly or within about 10 minutes of their scheduled appointment, contributing to a smooth and timely experience.
How do providers at Southern Maryland Medical Group handle patient communication and care?
Providers are recognized for thoroughness, good bedside manner, and clear explanations, with many patients appreciating their attentiveness and willingness to answer questions.