BUSINESS REVIEWS

Kranich's Jewelers

2020 North Atherton St, State College, PA, 16803, United States

About Kranich's Jewelers

Kranich's Jewelers is a cherished destination for fine jewelry, offering an exceptional selection of diamonds, gemstones, and timepieces. Their friendly and knowledgeable staff, including the commendable Mo, Wendy, and Beth, provide personalized service, ensuring customers feel special and at home. With a reputation for quality and luxury, Kranich's is the go-to place for unique gifts, engagement rings, and wedding bands. Their commitment to customer satisfaction is evident in their attentive service, expert repairs, and convenient locations. Whether you're celebrating a milestone or seeking a timeless piece, Kranich's Jewelers is highly recommended for a memorable and delightful shopping experience.

Customer reviews

Showing 101–150 of 203 published reviews.

Google

This was my second time coming to Kranich's, to get my tree necklace chain repaired, and Jamie was great! She let me know about the repair contract that covers future repairs at no cost. She was very informative, engaging and as a low income customer, she went out of her way to give me a small discount to make this deal possible for me. So thank you for great customer service and a quick return of my necklace, I appreciated the phone call a few days later to let me know it was done! 🙂👍🏽

Google

Very pleased. Picked up both rings after repairs and they looked show room new.

Google

Got a fair deal for my sale .

Google

Lizabeth is wonderful. Takes her time Asks a lot of good questions and never is pushy. Will keep me coming back to shop for wife and daughters

Google

Our experiences have always been so happy and positive with Jamie in St Collage... She remembers us every time and remembers the smallest details of our visits and purchases..

Google

Courteous and patient Nathaniel assisted me in choosing a beautiful necklace and bracelet. Very professional and knowledgeable. The shop is nicely appointed and well laid out.

Google

Very caring and professional staff.

Google

Great and professional sales team!

Facebook

We have been doing business with the Kranich Family for over 20 years. Wouldn't go anywhere else!

Facebook

Very courteous service. Where else do you go where they open the door for you when you leave?

Google

Everyone was friendly, helpful, and knowledgeable.

Google

Fantastic experience, I highly recommend Jamie, she was respectful, resourceful, always minded my time and my budget. It was a relief to work with a sales person that was relaxed and let the transaction proceed at my pace.

Google

Very nice people. Good work!

Google

Scott is so helpful, and the nicest person! Always willing to go above and beyond for us. We enjoy working with him, and highly recommended him!

Google

Wonderful customer service. Great place to shop. I always go there.

Google

Excellent service. Very quick turnaround. Thank you!

Google

The most friendly staff! Always greeted at the door. They make you feel welcome and service my jewelry needs!!

Google

Jamie was so helpful and took time with me. I came in for 1 item and left with 3.Very good service and so nice to deal with. I love my bracelets.

Google

Friendly and efficient. Got a repair to engagement ring. Fiancé was thrilled with result and expediency. Will come again.

Facebook

I was waited on immediately upon entering the store. The person waiting on me was very courteous and quickly took care of everything I wanted done

Google

I stopped in to get my rings cleaned. While they were being cleaned Jamie and K____ showed me several bracelets. I had no intention of purchasing any! I found a gorgeous gold bracelet with a channel setting of diamonds in the Estate jewelry section. The sales clerks were professional, complimentary and not pushy. A best price was given from the manager and the rest is history! The bracelet is beautiful! Thank you!

Google

Jamie was fantastic! She went above and beyond to see that I received my purchase in time for graduation! Jamie is truly a blessing and an asset to the company!😇

Google

I went there to have two expensive rings resized for my wife. Everyone was prompt, attentive and knowledgeable. The work was done beautifully and well before the promised time. I would have given five stars except that I thought the cost was a bit excessive for the work done.

Google

Jamie was very helpful! Listened to what I needed and didn’t push to up sale. Was very helpful and lead me to my purchase of a bridal set. Thanks Jamie and best of luck on this new journey.

Google

Great service! So friendly, helpful & patient. Would highly recommend!

Google

Incredible service! And such a fun experience as a customer, lovely support, fine finishing of jewelry before perfect gift wrapping. Will definitely go back again.

Google

I was looking for a gift for my wife something besides your everyday Plain Diamond stone necklace or bracelet she has multiple of those and doesn’t ware them So when I walked in I was Greeted by One of the sales associates “Jamie “ who was absolutely wonderful to deal with I explained too her what my idea was but wasn’t really sure what I was looking for so she took me too select cases (2) to be exact until we found exactly what I was looking for A diamond necklace but in the shape of a skeleton key which was perfect because 1.) It was something different 2.) My wife is a huge pirate / antique . fan/ collector . And she absolutely loved it .. Overall my experience was (GREAT) and “Jamie” was absolutely amazing I will definitely be Buying from / Recommending this store in the future. Just ask for Jamie .

Google

Service here was fantastic and I will definitely be recommending anyone in the area shops here for any occasion.

Google

Very nice shopping experience and I was able to get just what I wanted and have it custom sized within two weeks!!

Google

Beautiful selection and excellent service!

Google

Unbelievably quick turnaround time on an item that sometimes takes years to get. A++++ Customer for life!!

Google

Very pleasant helpful staff. Have been getting all our jewelry there for the last 3 years. Always helpful with our needs.

Google

Frequently asked questions

What types of jewelry and services does Kranich's Jewelers offer?

Kranich's Jewelers offers a wide selection of fine jewelry including rings, earrings, necklaces, and watches. They also provide services such as jewelry cleaning, ring resizing, watch battery replacement, and jewelry repair.

How does Kranich's Jewelers handle customer service and sales pressure?

The staff at Kranich's Jewelers are known for being friendly, knowledgeable, and patient, taking time to understand customer needs without applying pressure. Many customers report a pleasant, no-pressure shopping experience with helpful guidance.

Can I get assistance with custom or special orders at Kranich's Jewelers?

Yes, Kranich's Jewelers assists customers with special orders and custom requests, including locating specific items from manufacturers. They communicate updates and work to meet customer requirements efficiently.