BUSINESS REVIEWS

Kranich's Jewelers

515 E Plank Road, Altoona, PA, 16602, United States

About Kranich's Jewelers

Kranich's Jewelers is a cherished destination for fine jewelry, offering an exceptional selection of diamonds, gemstones, and timepieces. Their friendly and knowledgeable staff, including the commendable Mo, Wendy, and Beth, provide personalized service, ensuring customers feel special and at home. With a reputation for quality and luxury, Kranich's is the go-to place for unique gifts, engagement rings, and wedding bands. Their commitment to customer satisfaction is evident in their attentive service, expert repairs, and convenient locations. Whether you're celebrating a milestone or seeking a timeless piece, Kranich's Jewelers is highly recommended for a memorable and delightful shopping experience.

Customer reviews

Showing 51–100 of 346 published reviews.

Google

Kelsey was extremely helpful and made my buying experience very enjoyable.

Google

Top notch! Tim was awesome to work with and is extremely knowledgeable. A++++

Google

We love Kranich’s! Everyone is so helpful and extremely kind! Best jewelers around!

Google

Fast and courteous service. Postive vibe from entering to leaving the store.

Google

Very knowledgeable and helpful

Facebook

the people there are very friendly and helpful.

Google

We personally dealt with Tim and our experience was excellent!! Thank you Kranich’s and sells man Tim

Facebook

great customer service..fast cleaning services , sales crew were very educated on there inventory

Google

Mike is amazing, extremely impressed with the level of service and very happy with the new Submariner added to my collection. From start to finish, he was top notch and I’m looking forward to coming back for another Rolex piece when the time comes!

Facebook

Top notch, professional n staff is very personable. Thanks fr fixing my bracelet.

Google

Great experience as always. Courteous and helpful staff, fantastic selection, impressive facilities, and great prices!

Google

Excellent customer service!

Google

Amanda was very helpful and knowledgeable. Really appreciated working with her!

Google

Great knowledge and experience super good customer service and awesomely friendly

Google

Tim Dieter was very professional but reachable. I had been looking for a year and Kranich’s always had me in their list. This is how serious they are. Thanks

Google

A+ customer service! Mike Scheinberg was most helpful and super to work with! Very friendly, takes pride in his job!

Google

I was immediately welcomed upon entry which is nice these days . I was helped by a guy named Mike I believe. He was very kind, friendly and knowledgeable about jewelry. He was very positive and polite .they are not aggressive or overwhelming. I will shop at kranichs for now on . not the cheapest place in town but you get what you pay for ..

Google

I've never had a bad experience with Kranich's. Top notch people and products!

Google

I went in with an idea what I wanted and the two nicest people, Monica and Donna, made it happen. Every shopping experience should be just like this one.

Google

Fantastic customer service from Alexis!!

Google

Facebook

helpful, pleasant, friendly, knowledgeable, lovely atmosphere

Google

Tim and Roberta were absolutely amazing to work with. They have a longtime customer and myself.

Google

Excellent customer service. Very knowledgeable and friendly. They went out of there way to make you feel comfortable no matter what.

Google

Service was excellent and very professional

Google

Nice staff.

Facebook

great customer service!!!

Google

Very helpful. I had a watch that needed some links taken out of it and I actually went to 3 other places before I ended up going here because no where else would touch my watch or they couldn't do it. I walked in to Kranichs and they had me in and out with my watch fitting perfectly. They're now my first stop when I have any jewelry needs.

Google

Tim is amazing! Takes care of me every time.

Google

Staff is always friendly and treat me well. Shopping there for years and will continue to do so.

Google

Kranich’s was very professional & helpful in all of my experiences at their stores. This last time it was Caleb who helped me out tremendously. They are now the only store I will buy jewelry from. They’re a family owned business who genuinely care about what you’re looking for. Thanks Kranich’s team!

Google

I was helped by a man named Caleb, he was great. 10/10 super nice guy.

Google

Very comforting staff that genuinely interested in listening to me and giving me all the opportunities to see and expand my knowledge of fine jewelry. Really went above and beyond to give me the best options they had . Kudos to the wonderful lady who made my lady a very happy woman !!

Google

Beth helped me find exactly what I was looking for. I was not in there more than an hour and I had everything I needed. Great place and the holiday decorations were also great.

Google

Facebook

Very helpful staff. Great selection.

Google

Always treated well everytime I go in there. Good place to buy

Frequently asked questions

What types of jewelry and services does Kranich's Jewelers offer?

Kranich's Jewelers offers a wide selection of fine jewelry including rings, earrings, necklaces, and watches. They also provide services such as jewelry cleaning, ring resizing, watch battery replacement, and jewelry repair.

How does Kranich's Jewelers handle customer service and sales pressure?

The staff at Kranich's Jewelers are known for being friendly, knowledgeable, and patient, taking time to understand customer needs without applying pressure. Many customers report a pleasant, no-pressure shopping experience with helpful guidance.

Can I get assistance with custom or special orders at Kranich's Jewelers?

Yes, Kranich's Jewelers assists customers with special orders and custom requests, including locating specific items from manufacturers. They communicate updates and work to meet customer requirements efficiently.