BUSINESS REVIEWS

Kranich's Jewelers

515 E Plank Road, Altoona, PA, 16602, United States

About Kranich's Jewelers

Kranich's Jewelers is a cherished destination for fine jewelry, offering an exceptional selection of diamonds, gemstones, and timepieces. Their friendly and knowledgeable staff, including the commendable Mo, Wendy, and Beth, provide personalized service, ensuring customers feel special and at home. With a reputation for quality and luxury, Kranich's is the go-to place for unique gifts, engagement rings, and wedding bands. Their commitment to customer satisfaction is evident in their attentive service, expert repairs, and convenient locations. Whether you're celebrating a milestone or seeking a timeless piece, Kranich's Jewelers is highly recommended for a memorable and delightful shopping experience.

Customer reviews

Showing 1–50 of 346 published reviews.

Google

Bonnie was a pleasure to work with. Was very knowledgeable and answered all my questions

Google

Very professional and friendly service!

Google

I had an amazing experience with Kranich’s Jewelers. Monica who was my sales associate was outstanding to work with and always kept me in the loop as she worked to secure the watch I was looking for. A++ to the entire team and while I live in Pittsburgh I have decided that Kranich’s is worth the drive because of the staff and the service.

Google

Love this store!! The people are all so nice and always find what I’m looking for!

Google

Mike was great help

Google

Timely, beautiful workmanship (I had a ring resized and repointed), friendly service!

Google

Kranich’s is the only place that I buy jewelry from. Our sales person is always so pleasant, from the second that they see we’re in the store, they are attentive, and eager to show us anything that we want to see.

Google

Needed sizing of one of my favorite rings. Beautiful job. The ring looked brand new and they also cleaned another similar ring that I wear on the same hand - cleaning done in minutes. I will always use Kranich’s as my jeweler.

Google

The sales people at Kranich's are awesome!!!!! Amanda was great .All I had to do is tell her what I wanted and she got me exactly what I was looking for . Mark is great too he also found me what I was looking for !!!

Google

Friendly staff. Had a ring repaired and a battery replaced in my watch. Great work.

Google

My first time there and definitely not my last friendly sales people there was a good experience I definitely recommend a friend or two

Google

Always a Pleasure to visit and we enjoy the entire team. We picked up our wedding rings after a cleaning and did they ever Glow! Love that Simon G case, too:)

Google

Staff took their time and worked with me on selecting the best options for my purchases. They were polite, knowlegable, professional and were focused on me and my needs while there. Thanks for great customer service!

Google

The sales person did a great job in helping me choose . Showed her what i wanted and very close to what i got

Google

Customer service and satisfaction is always 110% at Kranich's

Google

Everyone was kind and friendly, lovely jewelry

Google

Promptly ordered the Tissot watch I was searching everywhere for! Very kind and helpful staff.

Google

Personal, subservient, classy and knowledgeable would be a fairly accurate assessment !

Google

A++ , Received help as soon as we walked in the door. Explained everything and made it an easy day picking out wedding bands.

Google

I wasn’t sure what I was looking for at first. I was given great guidance and information very honest and pleasant. I was given a walk through and shown what would be in my range we found a perfect ring the whole experience was exceptional I will be going back again for sure.

Google

Welcoming atmosphere, tremendous selection, outstanding professionals who really know the business, extremely helpful, not pushy at all. Just good folks who are there to help you as you need. I recommend anyone looking at a jewelry purchase check out Kranich’s first!

Google

The woman that waited on me, was very patient with me, I was undesided as to what I wanted. She gave me plenty of time ⌚ so I could look through the catalog. She was extremely helpful, and pleasant. If I want any other jewelery, I will definitely go back to Kranicks Jewelers.

Google

Very friendly and helpful

Google

Staff helped out a lot with any questions we had. Worked out the pricing with us instead of blowing us off. Very friendly as well.

Google

Thank you to Kranich Jewelers for helping me find my dream watch. Monica was a pleasure to work with very kind lady

Facebook

my experience was that they helped me as soon as I entered the store. Was able to convey what I needed and they were able to help me right away. Both ladies were friendly and helpful.

Google

Always a wonderful experience. Staff is knowledgeable, never high pressure and always strives to meet or exceed expectations. Mark Berry goes above and beyond to find what you want and secure it for you. Would not trust any other jewelry store.

Google

Amanda at the altoona store was absolutely amazing and so helpful!

Google

Super friendly staff and extremely helpful!

Google

Super!

Google

I have been dealing with Kranich’s for many years now and I won’t go anywhere else for my jewelry. Mark Berry has always treated me and my family so well. Kranich’s offers that kind of customer service that you don’t see much anymore. If you are looking for great quality and service, there really is no other place to go. Don’t forget to ask for Mark when you stop in, you won’t be disappointed.

Google

Fantastic experience as always when going to Kranich’s Jewelers. Everyone is very friendly and helpful and Kelsey went above and beyond to help me pick out the perfect Mother’s Day gift. Their selection and quality is phenomenal. Highly recommended! Thanks again!

Google

Tim and Mike were super helpful and knowledgeable. Not pushy either. Really appreciated that.

Google

One of the best stores I have bought from, especially the seller Mike

Google

very good service. The girl who waited on me was helpful and kind.

Google

Excellent service thank you!

Frequently asked questions

What types of jewelry and services does Kranich's Jewelers offer?

Kranich's Jewelers offers a wide selection of fine jewelry including rings, earrings, necklaces, and watches. They also provide services such as jewelry cleaning, ring resizing, watch battery replacement, and jewelry repair.

How does Kranich's Jewelers handle customer service and sales pressure?

The staff at Kranich's Jewelers are known for being friendly, knowledgeable, and patient, taking time to understand customer needs without applying pressure. Many customers report a pleasant, no-pressure shopping experience with helpful guidance.

Can I get assistance with custom or special orders at Kranich's Jewelers?

Yes, Kranich's Jewelers assists customers with special orders and custom requests, including locating specific items from manufacturers. They communicate updates and work to meet customer requirements efficiently.