My job was a difficult one so I would like to start by saying that Chris and Levern did a great job with majority of it. They were nice to deal with and really tried their best. Thank you. The areas I would suggest to improve on is: 1) measure twice and don't assume. There was an issue because my p-traps were placed too low. But you came back and fixed them and made it right with me by paying for the drywaller bill I had because of the mistake. 2) Chris did not clearly explain to me why he didn't want to use a specific part hook my sink drain up, he just suggested I get new drains that came with my new sink. I was upset about that because I felt he was trying to take the easy way out. After talking with Brakkas I understand why Chris suggested it. I would suggest more explanation to people about why you want to do something. 3) It wasn't until Brakkas came in the third time that I learnt about your memberships and Biosmart. I have signed up and purchased the product. This was almost a missed opportunity. In the end I am happy but there were a few bumps along the way.
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 201–250 of 1,545 published reviews.
When looking for a plumber, I had no idea where to start. I remember seeing The Gentleman Plumbers trucks around the city and I am very happy I called them. Dylan came out and assessed our situation and knew right away what needed to be done. His professionalism and quality of work confirmed for me that I made the right call. I love the fact they cover their footware so no dirt gets tracked into the house. I would not hesitate to call The Gentleman Plumbers again and will gladly recommend them to anyone needing their services.
A pleasure to work with young man. Very efficient and knowledgeable.... took time to answer all my questions.
Corey, was great! Explained all options with prices and warranties. did a great job replacing our water heater. Quick, clean and thorough! Friendly and polite! I will be calling Gentlemen plumbers again!
Wayne provided excellent work. We needed emergency repairs done and they arrived earlier than the scheduled time and helped coordinate with city services.
Great service Fast Proficient Will call again 5 stars
I had what turned out to be a tough problem and was happy when they said they would fix it before they left and they did fix it . Thanks !
I had a wonderful experience with this company. Riley, the technician that was sent to my home, was friendly, knowledgeable, and super dedicated to making sure I was satisfied with the service I'd received. The plumbing issue I had initially called in took him barely five minutes to fix, but he remained for an additional SIX HOURS to deal with my kitchen sink, which had been causing me grief since moving into my home four months ago. I can't recommend his work, or the company, enough!
Thanks for the great thorough, pleasant and clean service.
Very Professional and gets the job done. Thank you and Frand and Adam did really great job. and very nice.
Their service is always friendly and helpful and on time. We've had some mixed advice from different people at the company regarding our hot water on demand water heater, but otherwise their work is solid.
I woke up in the middle of the night with a literal waterfall in my basement due to a bust PVC pipe. I called The Gentlemen Plumbers at 2:30 in the morning and they had someone here within the hour. Wayne was very friendly and professional and was able to diagnose the problem quickly and get it fixed! Absolutely awesome service! I will continue to use them and would recommend them to everyone. A+++++
I had called about 4 other plumbers on the Foothills and none had returned my call. When I called Gentlemen Plumbers they not only answered the phone they sent a Plumber out the next morning. Fast, courteous and competent. I would definitely recommend them
Jason is knowledgeable, thorough, efficient, and very pleasant. He explained everything he was doing, gave us very good advice, and cleaned up when he was finished. We enjoyed having him in our home.
What great service, Danny Johnston was awesome! He is super friendly and very knowledgeable. Excellent customer service experience!
Wayne and Frank were prompt, professional, and friendly. The work was done quickly and explanations were provided as they worked. We are happy with the service.
Always very impressed with the service from the Gentlemen Plumbers! I recently had a large job in an old house and Wayne and Frank were enthusiastic and professional. Not only did they do an excellent job with the current gas work, but they also set me up for future installations - which makes my life easier. Thank you!
This has been the best experience I have had with a plumbing company. Adam and Josh were courteous and polite and gave us all of the information we asked for through out the service call. Adam went above and beyond to get the job done!!!!!! If I could give them more than five stars I would, I am more than 100% satisfied and will not go back to any other company.
I've had a leaky toilet for sometime now! So relieved that it's been replaced and done in a completely professional manner. My technician was very friendly, professional and efficient. I'm very pleased with the outcome.
I am absolutely blown away by the service provided today by Brakkas and Adam. Professional, courteous, thorough and so considerate. 100% reccomend to anyone looking for home repair services!
Very happy with the job done by Ryan.
Pleased with the work. Riley was very pleasant, patient, knowledgeable, focussed and attentive to details. Work area cleaned before and after completion. Will definitely use this service again in the future.
Very courteous and polite plumber who kept us very well informed every step of the way. I highly recommend them
very efficient and explain everything
Best plumbing experience ever ... Wayne was very helpful and informative...
Danny came and did a very thorough job, they explained all options before charging us and made sure the job was done properly, and also just a pleasant young man, thanks Danny!!
Barakas was a very very conscientious hard eorking individual. He explained every thing as he went along and he found problems that had to be solved before work vould be completed.
Thanks to Laverne and the Gentlemen Plumbers for taking care of my bathroom sink, Same day service, clean and professional. Also very informative each step of the way.
Used these guys in 2011 to clean the roots out of my pipes and they did a good job, so i used them again this past week to do another root wacking job. Of course anyone would want to pay less, but really, can you put a price on not having all your drains back up? The turn around time between calling the dispatch office and having a guy come in was perfect...they were here in less than 24 hours! I hope not to need you guys again (at least for this job) for a long time! 😊
We'd been having problems with two faucets, kitchen & bathroom. Laverne replaced them both (I bought from Costco and saved money over his quoted price. He was patient and thorough and I appreciated his professionalism. Both taps work well. If I had any issue with the company it's that their prices seem very high (but then I pay handsomely for car repairs now too). Appreciate the one year labour warranty.
Very professional and quality service. Definitely using their services again.
Got two Gentlemen for the price of one today. Both were professional and great guys. The job turned into more than anticipated and was done well and as quickly as was possible. Definitely satisfied with the service.
Corey did an excellent job coming in and working with me to fix our problem. TGP has a great review when they come into the home to ensure they look for other opportunities to fix your home up too.
Jason was on time and very efficient. Super friendly and personable. Highly recommend this company for all of your plumbing needs.
Hubby just loves his garburator, a little too much.. apparently your not supposed to put everything down there except the kitchen sink 🤪 ? A bunch of pea pods clogged the dishwasher drain. Gentleman plumbers arrived within 24 hrs and had it all fixed up.
Everyone involved, from the person who came to do the estimate, to those who changed the pipes throughout the house, to the gentleman who came back to fix the connection to the fridge were all courteous, knowledgeable and efficient. They guarantee their work and they made sure everything was in working order from the intake pipe to the faucets. I would definitely recommend them.
Great service, all repairs completely right away and for a good price
I really appreciate Richard and Danny. Both were extremely professional in their work and people skills ..would highly recommend to all of my friends...thanks so much.
Prompt, professional, knew what he was doing, accepted suggestions. However, even with the seniors discount it was still pricey. Having said that, at least now we can shower, flush the toilet and drink water. I am grateful!
I always receive prompt and efficient service from the Gentlemen Plumbers. I have been a Diamond Club member for many years and it has proven to be a good investment. They do good work at competitive prices and are very up-front on how much something will cost. I would recommend the Gentlemen Plumbers as they stand behind their work and you always know what will be done and at what cost.
Attentive to detail. Very professional and courteous.
Always professional and take the time to explain all options.
Very friendly and excellent service.
I'm happy with the service provided. At first I thought it was a bit pricey but it was a complicated procedure to get to the mechanism that needed replacing. Everything was explained to me in detail and I felt it was worth the money. He also went through my condo and checked all the taps and the connections. I was impressed by his professionalism. I would recommend him and The Gentlemen Plumbers to my friends and family.
Excellent work. Same day service. Took care of my new hot water tank and a bunch of little issues. Very pleased.
I received the best care. I had an appointment yesterday for a plumber to come and install a new kitchen faucet. Laverne knocked on my door and I was pleasantly surprised to see a well dressed gentleman. He arrived on time, was very knowledgeable about his work and did a wonderful job installing my faucet. While he was here he also did a complimentary home inspection and made a recommendation on replacing the hoses on my washer and dryer. He gave me important information about how the hoses would react to the electronic appliances and thereby wear out over time. I was not aware of this and I appreciate knowing this so I can avoid a costly problem in the future. I would recommend the Gentlemen Plumbers to my friends and certainly request Laverne to do the job. Nice to meet you Laverne, Karyn Shelley
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.