GoogleThe job was not w/o it’s challenges but they stuck w/ it and saw it through w/o additional charges. Wayne was very professional and the expert one should expect. We have water again!
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 251–300 of 1,545 published reviews.
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FacebookThe Gentlemen Plumbers took the time to explain what they were providing me and made me feel comfortable with my options. Well done!
GoogleHands down, the best guys for the job! They arrive quickly and always get the job done. They are very professional and polite. I will never call anyone else!
GoogleGreat service, excellent knowledge, reasonable price.
BBBInteraction with the call centre (Samantha) was exceptional and provided maintenance history as it pertained to the current issue and warranties on previous equipment. The technician, Dan, was a consummate professional who exuded technical expertise and experience. He explained everything through assessing the history of the age of the house, previous work, the age of equipment previously installed, the initial diagnosis of the issue(s), the proposed procedure to test the diagnostic hypothesis to confirm there were no unforeseen underlying issues, explained the work done upon completion as well as maintenance tips and performed preventative maintenance on the associated system. In so doing, previous work was improved upon, as well as outlining a "Cadillac" solution should the current fix be insufficient in the future.
GoogleWords can't describe how amazing Kale and his whole team are. They undertook a MASSIVE job for our townhouse complex which included the removal and installation of two new underground water supply lines. Not only did they orchestrate the use of hydrovac trucks as required, but they ensured they had a sufficient crew size of about 5+ guys to ensure the job was done as quickly as possible. These guys went above and beyond and worked overtime when required to ensure the water supply was returned to the units. All of the guys were a real pleasure to deal with and were very good at keeping us informed of the repair status on a daily basis. They were extremely clean, considering the muddy disaster our yards were after the hydrovac excavation. I can't thank you guys enough for the complexity and quality of work you guys did.
BBBWe had Laverne come to our place to resolve a very stubborn drain issue. I was initially surprised/shocked by the quote to do the work, but after seeing the effort & time that he put in, it was worth every penny. Laverne was very thorough, explained everything, and was not in a rush to get out the door; he just wanted to fix the problem and let us know what to expect in the future. I really appreciated this, and would highly recommend this firm to others.
GoogleI had a connection fail near my water meter. I tried to contact several plumbing companies local to Strathmore but you were the first ones to answer the phone. I was first told someone would be here in the afternoon but Laverne called me right back and was here by 10:30. He was very friendly and solved the problem with professionalism and a positive attitude. He even returned my follow up call on Saturday. I would definitely call you again for any plumbing matters.
GoogleQuick response, thorough, clean, kind, great job overall. I did not shop around for pricing but found it high for the amount of time in.
GoogleI paid a high price but received a high quality service in exchange. If you value a job done properly; this is where you go.
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BBBThe technician who provided service (Daniel) was pleasant, professional and organized. He was also kind-hearted and spent some time answering questions for my elderly neighbour. I have used this company in the past and will gladly do so again when needed.
GoogleThe plumber who came to my house - Ryan - was the best tradesman I have ever dealt with. He was timely, courteous, conscientious and did a fantastic job. I 100% recommend The Gentlemen Plumbers.
GoogleVery good service, would use again.
FacebookHe was polite , knowledgeable and very thorough would highly recommend.
GoogleTechnician was very polite and explained everything to me clearly. Would highly recommended The Gentleman Plumber to friends and family.
GoogleGreat service, quick responses time. Friendly fast and clean work!
FacebookThank you for the coming to my rescue yesterday when the sewer backed up in my basement. The tree roots causing the problem were removed and I can have a worry free summer.
GoogleRepaired my shower faucet and installed shutoffs to my bathroom sink as well as did a couple other jobs I had, very friendly and gave me the exact rundown of what was happening with my plumbing!
HomeStarsAdam installed a port on my deck for a natural gas barbecue. He came fully prepared, and it was quick and easy. Also did a free home inspection which revealed some other things I need to consider. Very helpful.
BBBDavid ******* Extremely personable. Easy to talk to, explained everything in great detail. I am impressed with his ability and knowledge. Definitely an asset to your organization. Did what was needed efficiently.
BBBCame today, a Sunday. Very much appreciated. He was friendly, thorough and checked everything.Now I can relax knowing all is in working order.
GoogleWayne was a consummate professional. He took the time and effort to explain what was wrong and how to properly remedy our problem. He was efficient and extremely knowledgeable. His outgoing personality was very refreshing and made a difference in dealing with an unexpected situation. We will definitely use this company for future ended. We have already recommended Gentlemen Plumbing to our family and friends. Thanks Wayne for a great job.
GoogleVern came to my house and within a very short time fixed my problem .recommend these guys
FacebookI am quite satisfied with the top quality work that those gentlemen have been offering for many years now. Mr. Wayne and his team have always offered timely response to my work request; let alone the professional, and yet friendly standards. He is thorough, patient and hard working. He always has a solution for whatever issue/problem that might arise around the house. He does that with a great beautiful smile, always. When my family and I moved to our current house in 2005 I needed some plumbing help. I shopped around and decided to call the Gentlemen. A family friend told me that “ they’re good but a bit more expensive than many others. I called them; Wayne and other Gentlemen came in and we would never ask others for help. Wayne and team, thank you very much for your professional and honest work which worth every dollar I pay, and for your friendly oriented customer service.
BBBVery thorough , personable and professional
GoogleWayne and Andrew did a fantastic job installing a gas line for our bbq. Professional, friendly and explained the process prior to and when the job was completed. We are very happy with the service and would definitely recommend them for all your plumbing and heating needs.
GoogleExcellent service each time I have called.
GoogleI had Mike come in and fix my taps and replace some valves for my condo. He was great! explained everything very clearly to me which was a plus because I always felt with other companies I never knew if I was being taken advantage of. Not only did he explain everything he would show me the damaged parts and explain what caused them helping me prevent the same issues in the future. Best service I have received in a long time from a plumber.
FacebookUpfront clear pricing structure. No need to rush or stretch the time as not hourly billing.
GoogleTycho and Adam came to do the yearly inspection. They both were very knowledgeable and professional to deal with. They provided very helpful insight as we are in the process of getting a new hot water heater. They were able to answer all questions regarding hot water tanks vs. on demand systems. I would highly recommend this service for anyone who has an older home.
GoogleThey came first thing the next day to fix a leaking toilet for us. Very professional and ensured the problem was fixed before leaving. Also gave us a complimentary check on our plumbing and identified the cause of another issue, providing us a quote.
GoogleInstallation of Furnace & AC - Very Professional from start to finish, easy to talk to and knowledgeable. They will walk you thru everything they will do are doing and have done. They service what they install and have their own warranties as well. We trusted them in our home when were out of town and they locked up when they were done for the day.
FacebookVery quick to make appointment. Great communication before and during visit. Awesome honest work Thanks Riley
Google
FacebookVery quick response, quick diagnoses and prices were exactly as quoted (no hidden surprises). Great to deal with
FacebookOld water heater died on weekend. Called and left messages with a couple local companies,no replies? Called these guys,promised next day service, which was great. Then got call a couple hours later saying they could come in couple of hours, fantastic👏😀. Replaced old unit with new one,hauled away old and cleaned up area,did a free evaluation of other areas. Very happy with service and response. Highly recommend 👍
Google
Googleon time and vey good work
GoogleExcellent, fast service. Highly recommended!
GoogleDaniel was very professional and courteous. He explained everything before, during and after the job was completed exactly what he was doing. I am very pleased with his work and I would recommend the Gentlemen Plumbers in Edmonton to all
Google
GoogleDanny and Dustin were professional, figured out the issue and fixed it right away. They arrived when they said they would
FacebookExcellent service. The greatest. I might go so far as to say the Double Greatest.
BBBPrompt & Professional! Knowledgeable & Efficient!
GoogleNick Scarpelli was our representatives that came to fix my plumbing issues was very knowledgeable and went step by step over all of our plumbing issues would recommend this company to anyone Thanks😄
BBBThanks for the fantastic review, Stefan! We love hearing when our guys 'wow and amaze'. Thank you again for your business and we hope you have a great Summer!
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.