We had a leak in our bathroom in the basement, water dripping from ceiling fan cutout. Kurt helped us in detecting where from the water is coming and located the cause so quickly. It was refrigerator leaking water on main floor and it was sipped through the baseboard and was leaking down in the basement. He installed isolation valve to the water line to refrigerator and advised us to fix refrigerator problem. The leakage in basement stopped. Kurt is very knowledgeable and very professional. Extremely pleased with the service. Highly recommended their services. Pravin
About Expert Plumbers
Expert Plumbers is a top-tier plumbing service renowned for their exceptional customer care and professional expertise. Praised for their prompt response, they specialize in a range of services from emergency repairs to routine maintenance. Customers rave about the knowledgeable and courteous team, highlighting plumbers like Adam, Wayne, and Alan for their informative and friendly approach. Whether it's a water heater replacement or a comprehensive home inspection, Expert Plumbers ensures a seamless experience with thorough clean-up and honest work. Their dedication to customer satisfaction and ability to handle complex situations with ease makes them a highly recommended choice for any plumbing needs.
Customer reviews
Showing 1451–1500 of 1,545 published reviews.
Kale was very friendly, professional and timely. I was able to get an appointment on the same day I called. Kale diagnosed the problem immediately and explained other possible deficiencies as a result of my problem. Kale recommended a home inspection, which I hadn't had in sometime and other deficiencies were discovered. Kale repaired those efficiently and cleaned up. He took the extra time to make sure my plumbing was in good working order, even though it was late on a Fri. afternoon. I highly recommend The Gentlemen Plumbers for all your plumbing and heating services.
I called thinking it would take a week or more to get someone but it was only 48 hrs. Ashton came and was very friendly, knowledgeable, and helpful. I Will definitely call them again.
Great service and very knowledgeable staff. We have used Action Auger several times and have never been disappointed.
Highly recommend The Gentleman Plumbers and Teagan. She was very thorough and knowledgeable.
Fast, prompt, polite.
Excellent client service and on-time to the minute. Clifton was very professional and knew exactly what the problem was. Would recommend and call back again.
Very pleasant, prompt and efficient work.
Kurt saved my day after a guest accidentally ripped off the handle from the shower. Within 15 min he was there with options and helped me chose what was right for me. The price was very reasonable and that was a huge surprise! He has vast knowledge and was quick and clean and had the house back to functioning with ease. He is definitely my "Go To" Plumber... Thanks again!!
I was very satisfied with the service I received from the Gentlemen Plumbers right from booking the appointment. Daniel was very polite and explained what was needed in a way that I could understand. He showed up for the appointment to the time that was quoted. As a new homeowner on an older townhouse I had no idea of which plumber to call, so i just went on Google to locate one near my home and I am glad i was able to find The Gentlemen Plumbers. Thank You for the amazing service.
Amazing work once again. We have been using Gentlemen Plumbers for almost 10 years now and they have never disappointed us. We had Ryan come by this time for some furnace and hot water tank work. He explained everything so we understood what he was doing and where everything at in terms of shape, then proceeded to take care of business in a fast and efficient manner. Even taking on a couple of other issues in the process. A+ all the way.
Wayne was excellent! Extremely thorough and focused on getting the job done correctly. He was very helpful and knowledgeable and explained every step.
The Gentlemen Plumbers were very knowledgeable. Also, they were very good at keeping things clean, covering their shoes and bringing in clean mats to cover flooring, etc. They did a remarkable job quickly and efficiently. I would highly recommend this business to anyone needing a plumbing service.
We had a mysterious leak on the outside of our house. Jeff & Ben (I think it's Ben - the lovely English bloke) arrived ahead of schedule and investigated. Turns out it wasn't an easy job at all. A staple from new flooring had pierced a pipe at a really difficult location to access. The guys figured it all out, but first quoted the price for the job, which was great. They kept us apprised of everything during the job and answered our many questions. It's also wonderful that they do a full home inspection for no extra charge and let us know of any recommendations. Helpful but never pushy. Always friendly and thorough. True GENTLEMEN plumbers. Thank you!
My wife and I have used Action Augers on more than one occasion in the past 10 years. Including water heater replacement to toilet replacement and mostly kitchen sink back up. Wonderful employees, all very professional and polite. Highly recommend this company to anyone.
Excellent Service.
Excellent and friendly service from the person who answered my inquiry to the professional plumber who took care of my concern. Also appreciated the inspection of other connections etc. And the lack of a hard sell to try to convince me additional work had to be done ASAP! Would recommend to anyone. Thanks... you all did make smile!
The girl I talked to on the phone was very helpful. She made our appointment for the next day and offered to call us if a time became available before that. Daniel S. arrived on time. He was very pleasant and explained what had to be done and the cost before he started. He cleaned up the area after he was done. I would use their service again.
Excellent service, Stephen when out of his way to complete our job on the same evening. Thank you, our new faucet is wonderful.
Steve was our total heating and plumbing inspector. He was very friendly and courteous and he explained everything to us as he inspected it. He was very knowledgeable and answered all our questions to our satisfaction. We feel comfortable that our home is safe after his check. We are very happy with every aspect of his dealings with us.The price point for this inspection was very reasonable also.
Matthew. What can I say besides thank you so much for your professionalism, politeness, and detailed thorough explanation of the issues with my water heater. The additional inspections of my faucets etc in kitchen and bath and of our furnace. I really appreciated the no pressure sales and the transparency of the information I was given. And the speed of getting a service call was phenomenal. Thanks again Matthew!!
The service tech, Nathan, was prompt and polite. He kept me well informed of all that was wrong with our water system and pressure tank. He left us with a few options to mull over. Overall, pleased with the service provided.
Very pleased with the speed & thoroughness of their work. Explained everything.
Great guys. Very knowledgeable and helpful Darlene Kellam
Excellent service,but they are very expensive. It would be nice if pricing is considerable.
Highly recommend The Gentleman Plumbers to anyone! From my research online when deciding who to hire, to the initial inquiry with the booking staff, to when Ryan came to give me a quote, to the day when the work was done, my experience was excellent. Thank you for being professional, knowledgable and easy to work with every step of the way. I was unfamiliar with many aspects of the work required and Ryan explained everything and answered my questions in a friendly, honest, easy to understand, and realistic way. Based on the discussions Ryan and I had, I was very comfortable with the decisions I made on behalf of my family and our financial situation. A huge thank you to Ryan and Chris who came and did the work! They did an amazing job, explained things clearly, were professional and would have them back to do future work anytime. If you're looking for gentlemen to do your plumbering ... they are the men for the job!
Very pleased with my new kitchen faucet. Thank you Kurt! If you are looking for the best service, pay the extra. It will be worth it, trust me.
Friendly staff, quick and thorough work at a reasonable price.
Fast and friendly service. Very impressed with the work done
Our neighbor Daniel Suwala has serviced us at least 5 occasions in our private home and in our businesses. Different issues were settled effectively Smart, efficient and dependable. Thank you.
Our experience took longer that we originally anticipated. Our original call was for a leaking faucet. After a thorough check of the appliances we were advised that the hard water was probably the source of some of our problems and could cause us problems in the future. A water softener was recommended and we were happy to proceed with this having had one in the past. I was impressed that they were able to install this the same day. We were initially very satisfied until we realized our leak still existed after we thought it had been fixed. We had some other issues but all have been resolved to our satisfaction. We have worked with two different technicians during this week but the resolution of our problems by the Manager Ashley was outstanding. Her final goal was to see us 100% satisfied. She listened to our concerns without prejudice and was willing to do whatever it took to make things right. To find a company that stands by their 100% guarantee of satisfaction or a full refund is refreshing is very much needed in the trade industry. Due to the customer comes first attitude in resolving our problems, I would recommend this company to others.
I was more that pleased with my experience of Gentleman plumbers to-day ,The young man who came was well trained,and did a good clean job replacing my sump pump.also checked other plumbing areas ,found one of the washing machine hoses was very slowly leaking and replaced it Thanks for excellent service. Mary Olley
Very knowledgeable, polite and willing to 'think outside the box to get things done. You can tell these guys really care about their work.
Very knowledgable, polite and willing to 'think outside the box to get things done. You can tell these guys really care about their work.
I explained the problem to the tech and she was quick to diagnosis it and how to fix the clog. Showed me the prices and what tools she was going to use to undo the clog. Had fun sharing stories and explaining to me the in's and out's of plumbing, toilets and inspected the house thoroughly and explained each issue carefully with me and recommendations to resolve the issue.
Reasons why I liked the company: 1- great customer service on the phone 2- they were able to send a plumber in a very quick manner (same day) 3- the service was well done- we had four soldered shut-off valves that needed replacing 4 - the plumber is friendly and professional 5- the plumber who is a lady told me that the company treats her well (this is huge for me) 5- there were additional services that were offered in an informative but not aggressive manner. 6- the pricing was well explained, and the plumber was organized and well-equipped. I will definitely call them for future services again.
Jeff was THE MAN! He came in and fixed our problem in 10 minutes, we even offered some helpful advice about other appliances in our ageing home and our ancient furnaces. I would be happy to see Jeff at our door again for our ongoing pluming needs. Thank-you Jeff! Lifesaver!
Frequently asked questions
How does Expert Plumbers communicate with customers during service?
Expert Plumbers provides clear communication from start to finish, including notifications via text or email about arrival times and updates during the job.
What can I expect regarding professionalism and conduct of the plumbers?
Plumbers are described as polite, professional, knowledgeable, and courteous, often explaining work details and maintenance tips clearly to customers.
How does Expert Plumbers handle emergency or urgent plumbing situations?
They respond promptly to emergencies, sometimes adjusting schedules to accommodate urgent calls, and complete repairs efficiently while keeping customers informed.